(I’m working in a video rental store renting out Bollywood films when a customer asks about a particular film.)

Customer: “Hi! Can you tell me if this is a good family film?”

(He hands me a Bollywood film called Deewaar.)

Me: “Not really. I mean, it’s got an 18 certificate rating on it, for starters.”

Customer: “Oh. What is it about?”

Me: “It’s about the son of an Indian POW in a prison camp in Pakistan who attempts to rescue him.”

Customer: “Well, that can’t be a bad family film. Have you seen it?”

Me: “Well, I watched a scene where the main character is fighting a bad guy on a train. He sticks his head out of the window and an incoming pole cuts his head off clean.”

Customer: “… does it have good songs in the film?”

Me: “…”

(Note: Bollywood films mainly come with songs. Apparently, people just watch these films for the songs…)

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(A customer walks into the video rental store, clearly confused.)

Customer: “Where can I rent some condoms?”

Me: “… try the grocery store. We rent movies only.”

Customer: “But, don’t you guys… umm… cater to that kind of customer?”

Me: “Not my job to know, sir. Personally, I would never sell them here, let alone rent them.”

Customer: “That’s because you’re a stupid Catholic who’s not going to get laid until you are married! F*** YOU AND YOUR F***ING MORALS!”

Me: “I am going to have to ask you to leave, sir. Your behavior is unacceptable in this store.”

(The customer suddenly grabs the fliers on the counter for the upcoming movies, throws them everywhere, and then sprints out.)

(A video rental customer approaches with two young children.)

Customer: “Hey, you guys seen Con Air?”

Me: “Yeah.”

Customer: “Why’s it rated R?”

Me: “Well, the language is pretty strong, but it’s primarily because of the violence.”

Customer: “Oh. Well, does it have any sex in it?”

Me: “Um, not that I recall.”

Customer: “Okay, great. Hey kids, we’re getting Con Air!”

Me: “Good evening, sir. How may I help you?”

Customer: “I want a good movie.”

Me: “Of course. I recommend Pan’s Labyrinth; it was excellent.”

Coworker: “You are aware that this movie has subtitles.”

Customer: “What the f*** is that?”

Coworker: “The words at the bottom you have to read. It’s in Spanish.”

Customer: “What the f*** is that? We’re in America; we don’t speak Spanish! I want it in American!”

(He storms off and promptly returns with ‘Apocalypto.’)

Me: “Sir, you do know this movie has subtitles, too?”

Customer: “What the f***? What is this country coming to? When did we become another country?! I want a god-d*** American movie! Where are the American movies?”

Me: “The store is full of movies made in America.”

(He walks back up about ten minutes later with ‘Letters From Iwo Jima’ in his hand.)

Customer: “This is the movie by Clint Eastwood, right?”

Coworker: “Yes, it is.”

Me: “And it’s really good, too.”

Customer: “Clint Eastwood is a real American. He knows what I like!”

(I gave a look to my coworker who didn’t say anything that time, and we rented him the movie. Too bad ‘Letters From Iwo Jima’ is all in Japanese with English subtitles.)

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(A few years ago I was working at a video store when there were still late fees, and this exchange occurred after I scanned a couple’s rentals:)

Me: “Okay, sir, with the late fee from your last rental, your total is $9.50.”

Husband: “What do you mean a late fee? I always return my movies on time, so you need to remove that late fee right now!”

Me: “Well, sir, you returned–”

Husband: “I said I always return my movies on time and you need to remove that late fee right now! I’m not paying this!”

Me: “Then you won’t be renting these movies tonight. All late fees must be paid before renting again.”

Husband: “I’m not paying this, so you better take it off now!”

Wife: “What movie is this late fee for anyway? We always return our movies on time!”

Me: “This is for Runaway Bride with Julia Roberts. You rented it on the 6th and it was due on the 11th, but you didn’t return it until the 15th. ”

Husband: “Oh, yeah, that’s right; we never got around to watching it. I’ll pay for it.”

Wife: “We never rented Runaway Bride and I was out of town on the 6th.”

Me: “Well, ma’am, it’s showing that Jennifer rented the title.”

Wife: “Who is Jennifer?” *pauses and her face becomes red* “Oh, that b****!”

(The wife proceeds to slap her husband, take the keys, and drive away, leaving her husband in the store.)

Husband: “Well, I guess I deserved that, huh?”

Me: “Sir, you put your mistress on your account?”

Husband: “Yeah, she likes movies…”

Me: “You are aware that she could have opened her own account for free, right?”

Husband: “Oh, s***, really?”

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