Beyond The Call Of Duty

| Wisconsin, USA | Right | October 11, 2011

(I work at a video rental store that carries some adult movies in a side/back room. I am busy sorting our dropbox of movies when a older gentleman approaches my male coworker.)

Customer: “These [adult] movies didn’t work.”

Me: “I’m sorry. Did you want to grab a couple others to replace them?”

Customer: “No, you do it for me. These didn’t work.”

(I check the computer system for replacement copies.)

Me: “Well, these are the only copies of these movies, but you can go get two others for free today.”

Customer: “You go find two for me. I want ones that work. You go pick them out.”

Me: “You want me to go get you two replacements?”

Customer: “Yes, you.”

(I go into the back room and chooses two movies for the customer. I then clean the new movies and check out the customer.)

Me, to coworker: *after the customer leaves* “Please tell me you heard what he had me do.”

Coworker: “Did you just go pick out porn for him?”

Me: “Yeah. How weird.”

Coworker: *laughing* “I’d just grab the first two I found.”

Me: “I couldn’t! I had to find ones that were a similar theme.”

Coworker: “Awkward.”

Me: “Totally.”

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The Horrors Of Mispronunciation

| Gilbert, AZ, USA | Right | October 5, 2011

(I am working the counter when a confused-looking customer approaches me.)

Customer: “Do you have any horror movies?”

Me: “Yes, the horror section is over there, past action.”

Customer: “No, no! I mean horror movies.”

Me: “Right, horror movies. Like, scary movies, right?”

Customer: *growing agitated* “No! I mean horror movies!”

(He keeps giving the word slightly suggestive emphasis, so I start to wonder if he’s trying to say something else. He keeps carefully enunciating the whole word, including the last syllable.)

Me: “You are saying ‘horr-OR’ movies, right? Like The Exorcist, Scream, Nightmare on Elm Street?”

Customer: “No! Horror movies. You know, adult movies!”

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A Liberal In The Hand Is Worth Two In The Bush

| Mountain View, CA, USA | Right | September 22, 2011

(While I’m working, a woman comes up to rent a liberal leaning movie. In an attempt to make small talk, I mention that I’m not that into politics, but I really enjoy watching Rachel Maddow’s show on MSNBC.)

Customer: “Who is that?”

Me: “She’s a liberal newscaster.”

Customer: “Oh…well, I’d have to watch 2 hours of Fox just to make up for watching that! I don’t want to get unbalanced!”

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Also In Sync, In Demand, In Stock, And In Waves

| Rice Lake, WI, USA | Right | August 27, 2011

Me: “Thanks for calling [store]. This is [name].”

Caller #1: “How much is it to rent a movie?”

Me: “It all depends. Which one were you thinking of?”

Caller #1:Insidious.”

Me: “That’d be $3.96. That’s with tax.”

Caller #1: “Okay, thanks.” *hangs up*

(About thirty seconds passes before the phone rings again.)

Me: “Thanks for calling [store]. This is [name].”

Caller #2: “How much is it to rent Insidious?”

Me: “That’s gonna be $3.96, with tax.”

Caller #2: “Okay, how much is that?”

Me: “That’s the price. $3.96.”

(There’s about ten seconds of silence before I ask if anyone’s there. I hang up after no response. Thirty seconds later, the phone rings again.)

Me: “Thanks for calling [store], this is [name].”

Caller #3: “Hey, how much is it to rent Insidious with tax?”

Me: “$3.96.”

Caller #3: “Okay, thanks. We’ll be right in!”

Me: *confused*

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The Goblet Of Law Suits

| Reno, NV, USA | Right | April 29, 2011

(I am talking to an older customer. This is a few years ago.)

Customer: “How many Harry Potter movies are out?”

Me: “They just came out with the fourth one. I can’t wait for the next book though.”

Customer: “Oh. Won’t the movie industry be mad that they are making the book before the movie? It will spoil everything.”

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