The Boss-tomer Is Always Right

| Vancouver, BC, Canada | Technology, Top

(I am overhearing a heated argument between a very rude customer and my manager.)

Customer: “This game isn’t working like it’s supposed to. I demand a full refund!”

Manager: “Once again, sir, the packaging’s already been opened. I’m afraid there’s not much I can do. If you had read the packaging before opening it, you would have known that this game would not be compatible with your system.”

Customer: “That’s a lie! You are lying to me! This game is d*** well compatible. This one is just defective!”

(I walk over to where my manager and the customer is. Much to my horror, I am met with a very unpleasant surprise: the customer is actually my boss at my second job.)

Customer: “Hey! [my name]! Help me out here! This guy clearly doesn’t know what he’s talking about.”

Me: “Well, [boss], why don’t you explain to me your side of the story, since I just joined in?”

Customer: “I tried to run this game on my girlfriend’s laptop and it won’t work. Now this guy over here is trying to tell me that it isn’t supposed to work!”

Me: “Um, well, he’s right. That game isn’t compatible with computers. This is an Xbox 360 game.”

Customer: “Aww, for Christ’s sake, not you too! My girlfriend’s laptop runs Windows. Windows is Microsoft. Xbox is also Microsoft.”

Me: “No, I’m afraid it doesn’t work that way. If it did, that would defeat the purpose of having two separate products.”

Customer: “Don’t give me that bulls***! I want my money back now!”

Me: “I’m sorry, but you really should’ve asked an employee before you bought that game, or at least read the back of the box. We can’t take back opened products.”

Customer: “You really gonna talk to me like that? Well, fine! You better start working here full-time now, because as of now, your a** is fired from MY shop!”

(My now ex-boss takes his game and angrily leaves the store. What does he do for a living? He’s the owner of a retail shop and his return policy is much more strict than ours.)

Thar She ISOs

| Hollywood, FL, USA | USA | Criminal & Illegal

Customer: “You guys buy games, right?”

Me: “That’s right.”

Customer: “Any games, right?”

Me: “Unless we have several of them in stock, or they’re in very poor condition, yes.”

Customer: “So, you’ll take any games as long as there’s no scratches and you don’t have a bunch of them, right?”

Me: “Correct.”

Customer: “Okay, good! I’ve got 20 games here that I wanna sell.”

(The man opens the shoebox he’s been carrying and starts to unload a number of discs onto the counter.)

Me: “Uh, sir…I can’t take these games.”

Customer: “Why not? You just said you could!”

Me: “Because they’re illegally copied games.”

Customer: “But you said you’d take them!”

Me: “Not if they’re DVD-Rs with the names written in Sharpie!”

Weekend Roundup: You Drive Me Crazy

, , , , | Not Always Right | Bizarre, Roundups

Your Drive Me Crazy! This week, we share five stories of customers who drive employees nuts—and the brave workers who are driven to serve them just the same!

  1. Drive Hoo:
    Woohoo! Drive-thru customers can really drive you crazy!
  2. Preserving Life, 1-Up At A Time:
    Proof that Pokémon-players take “Gotta Catch ‘Em All” VERY seriously.
  3. Copycats…and Copy Dogs, Copy Sheep…:
    A customer wanting to clone his dog? Just another day at the bookstore!
  4. That Was Random:
    One coffee shop customer takes a random walk on the weird side.
  5. We Can Thank Hollywood And “Hacker” Films For This:
    Tech support can fix your hard drive, but not the car you drive!

PS #1: check out our new Extras section, with pictures, videos, and news galore!

PS #2: Read more roundups here!