Gotta Catch Them All Ages

| Panama City Beach, FL, USA | Awesome Workers, Bigotry, Geeks Rule

(I am at a game store to get a case for my new DSi I got for Christmas a few days ago. I see the case I want, but I’m too short to get it.)

Employee: *reaches up and gets it for me* “Here you go, little lady.”

Customer: “That for your kid, girl? You should be ashamed, having one at your age!”

Employee: “Dude, she’s in here all the time, it’s for her. Now, [my name] need anything else?”

Me: “I think I’ll look at the used games.”

Customer: “Just a poor, single mother. Should be ashamed.”

Cashier: “Sir, please stop harassing her.”

Me: “Are the pre-orders for the new Pokèmon game out yet?”

Employee: “Nope, not until—”

Customer: “She must be a mother! What teenager plays Pokèmon?”

Cashier: “Well, I’m thirty two and I play.”

Employee: “Twenty-eight. Love Heart Gold and Soul Silver.”

Me: “Twenty. I also play Epic Mickey. With my father. Who is right outside.”

(I gesture out the window. My dad isn’t very strong, but he looks it, and is rather tall.)

Customer: *leaves, embarassed*

Cashier: “So, how did you like [game I bought in the summer] when you were abroad?”

Me: “Epic. Thanks, guys.”

Cashier: “You’re a regular, [my name]. Oh, hey, [employee] did you show her the new controller?”

(It ended up being a good trip!)

A Pricing One-Eighty On His 360

| OH, USA | At The Checkout, Extra Stupid, Money

(I am ringing up a customer purchasing a mildly anticipated videogame.)

Me: “Before I start ringing these up, would you happen to have your [store name] rewards card with you?”

Customer: “No, I don’t even have one! Those are just a way for you to get more money out of me!”

Me: “Actually, we offer the basic version for free. If you would like to sign up now all you have to do is—”

Customer: “I said no, godd*** it!”

Me: “Alright, sir. No problem. I’ll just ring these up then.”

(The customer is buying a used Xbox 360, and five or so games. It takes me a few minutes to grab the Xbox and games from the back, as the ones on display are empty to prevent theft.)

Me: “Okay, would you like to put $10 down on a pre-order for any games?”

Customer: “No! Just hurry it up!”

Me: “Alright your total is $210.67.”

Customer: “I told you earlier I only wanted to spend $200 on this.”

Me: “I’m sorry, sir. You will have to put one of these games back or trade one for a cheaper one. The used versions are always cheaper and work just as well as the new ones.”

Customer: “No, you don’t understand! I want to spend $200 on this stuff.”

(This goes on for a few minute, until he finally decides to exchange one of the games for a cheaper one.)

Me: “Alright your total is $183.43.”

Customer: “Are you stupid?! I only want to spend $200!”

Me: *gives up* “Okay, your total is now $200 dollars.”

Customer: “Finally!”

(He hands me the money, grabs his items, and leaves without his receipt. I felt it would be wrong to keep the money, so I gave about half off the price for the next nice customer.)

Gotta Catch His Son

| WA, USA | Family & Kids, Technology, Top

(I am helping a male customer who’s encountered an odd glitch on an old copy of Pokemon Platinum.)

Customer: “Yesterday, I was near collecting all the available ‘mon’ on this version. Now I turned it on today and they’ve all disappeared except for four! You sold me a faulty game!”

(I turn his DS on and check his save file. Sure enough, his inventory is empty save for ‘Starly’, a ‘Turtwig’ and an ‘Piplup’.)

Me: “Hmmm, that is… incredibly strange. Umm, let me see if there’s a way to run a BIO on this.”

Customer: “You’d better! And you d*** better find a way to get all my Pokemon back! I spent months getting them all, and now they’re gone because you sold me a glitched piece of s***!”

(I hustle to the back, explaining what’s happened to our resident tech. He’s just as stumped as to how this could’ve happened so we both spend a moment or so trying to figure out what’s gone wrong with the game. Finally, however, I notice something that’s odd: both ‘Turtwig’ and ‘Piplup’ are starter Pokemon, which are given to you when you start a new game. Typically you’re only allowed one of these so it should be impossible for them to both be on the same save file… unless this customer traded for the other with someone.)

Me: “Sir, do you know anyone else who plays this game as well?”

Customer: “What? Well, yes my son plays it with me all the time.”

(I explain the above to him, and he noticeably calms down.)

Customer: “I see. Could you excuse me for a second? I need to make a phone call.”

(He steps outside the store and begins a seemingly normal call. It soon, however, gets increasingly loud as the man tears into the poor soul on the other end of the line. After doing this for a few minutes he hangs up and enters the store again, resuming his calm demeanor.)

Customer: “Okay, I’ve now found out what happened. Please accept my apologies for that previous outburst. It seems someone significant at home was in need of a ‘Chimichar’ and a ‘Psyduck’ to complete his own collection, only rather than say searching online for someone willing to trade, he decided it’d be easier just to erase his daddy’s game, start a new one and choose the aforementioned so he could then swap it and the ‘Psyduck’ for his other two spare starters.”

Me: “Well, I’m likewise sorry he ruined all your hard work.”

Customer: “Don’t. It wasn’t your fault after all… actually…” *he pushes the game towards me* “…how much would one of these, plus a slightly used DS go for these days? I have the distinct feeling my son won’t be needing either for a long time.”