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Retail Makes You Unbreakable

| Kansas City, MO, USA | Bad Behavior, Bizarre, Money

(The video game store in the mall I work at isn’t very big and we usually only have two people working at any given time. Since it is slow I decide to take my lunch break and am sitting in the back room eating when a customer slaps open the door to the backroom that is clearly marked “Employees Only”.)

Customer: “Hey! Can I get some help out here?”

(I’m immediately annoyed that he came in our back room and that he’s asking for help while I’m off the clock, but I figure that if he was desperate enough to do that, the sales floor must have gotten extremely busy while I was eating, and decide that I don’t want to leave my coworker stranded with all those customers. So I offer to help and come out to the sales floor. When I get out there I see that there is actually only one other customer in the store, whom my coworker is busy helping. But still, I manage to keep a smile on as I follow Customer to our video game accessories section.)

Customer: “Yeah, I wanted to know how much this controller is.”

(I point to the clearly marked price on the front of the package.)

Me: “It’s $49.99.”

(The customer points a thumb in the general direction of my coworker.)

Customer: “Yeah, that’s what he said when I asked him.”

Me: “You asked him too?”

Customer: “Yeah, but I didn’t believe him.”

(Losing my patience now.)

Me: “Well, the price on the price tag is the actual price.”

Customer: *disbelievingly* “Okay….”

(I turned around and went right back to the back room and my lunch. The real kicker? The controller he was asking about was a name brand controller which has the prices set by the video game company that makes them, so they are the same price at pretty much every store that sells them!)

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A Playbox-U

| CA, USA | Technology

(A customer walks in. She is an older woman, looking at some games.)

Customer: “Hello, I’m looking for a game for my grandson.”

Coworker: “Okay, follow me.”

(She eventually points out a game that’s available on two different consoles.)

Coworker: “Which console does your grandson play on?”

Customer: “He told me it was… ah…”

Coworker: “If you don’t—”

Customer: “It was a Playbox!”

Coworker: “Uh…”

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Unable To Think Outside The XBox

| Manchester, England, UK | Extra Stupid, Technology

(I work in a video game store. However, being female, customers tend not to listen to what I say, despite the fact I know as much as my male coworkers.)

Customer: “Hi, do you have GTA 4 for Xbox?”

Me: “Sure.” *hands her an Xbox 360 copy*

Customer: “No, I mean for Xbox One?”

Me: “No, it hasn’t been released for the Xbox One, I’m afraid.”

Customer: “Oh, okay. If you don’t have it I’ll look online. Someone will be selling it, right?”

Me: “No, because it isn’t on the Xbox One. It doesn’t exist.”

Customer: “Oh, well. I’ll keep an eye out; someone will be selling it, I imagine.”

Me: *gives up*