icon_money

Retail Makes You Unbreakable

| Kansas City, MO, USA | Bad Behavior, Bizarre, Money

(The video game store in the mall I work at isn’t very big and we usually only have two people working at any given time. Since it is slow I decide to take my lunch break and am sitting in the back room eating when a customer slaps open the door to the backroom that is clearly marked “Employees Only”.)

Customer: “Hey! Can I get some help out here?”

(I’m immediately annoyed that he came in our back room and that he’s asking for help while I’m off the clock, but I figure that if he was desperate enough to do that, the sales floor must have gotten extremely busy while I was eating, and decide that I don’t want to leave my coworker stranded with all those customers. So I offer to help and come out to the sales floor. When I get out there I see that there is actually only one other customer in the store, whom my coworker is busy helping. But still, I manage to keep a smile on as I follow Customer to our video game accessories section.)

Customer: “Yeah, I wanted to know how much this controller is.”

(I point to the clearly marked price on the front of the package.)

Me: “It’s $49.99.”

(The customer points a thumb in the general direction of my coworker.)

Customer: “Yeah, that’s what he said when I asked him.”

Me: “You asked him too?”

Customer: “Yeah, but I didn’t believe him.”

(Losing my patience now.)

Me: “Well, the price on the price tag is the actual price.”

Customer: *disbelievingly* “Okay….”

(I turned around and went right back to the back room and my lunch. The real kicker? The controller he was asking about was a name brand controller which has the prices set by the video game company that makes them, so they are the same price at pretty much every store that sells them!)

icon_games

A Playbox-U

| CA, USA | Technology

(A customer walks in. She is an older woman, looking at some games.)

Customer: “Hello, I’m looking for a game for my grandson.”

Coworker: “Okay, follow me.”

(She eventually points out a game that’s available on two different consoles.)

Coworker: “Which console does your grandson play on?”

Customer: “He told me it was… ah…”

Coworker: “If you don’t—”

Customer: “It was a Playbox!”

Coworker: “Uh…”

icon_games

Unable To Think Outside The XBox

| Manchester, England, UK | Extra Stupid, Technology

(I work in a video game store. However, being female, customers tend not to listen to what I say, despite the fact I know as much as my male coworkers.)

Customer: “Hi, do you have GTA 4 for Xbox?”

Me: “Sure.” *hands her an Xbox 360 copy*

Customer: “No, I mean for Xbox One?”

Me: “No, it hasn’t been released for the Xbox One, I’m afraid.”

Customer: “Oh, okay. If you don’t have it I’ll look online. Someone will be selling it, right?”

Me: “No, because it isn’t on the Xbox One. It doesn’t exist.”

Customer: “Oh, well. I’ll keep an eye out; someone will be selling it, I imagine.”

Me: *gives up*

icon_extrastupid

Doesn’t Understand The Custom Part Of Customer, Part 7

| Houston, TX, USA | Extra Stupid, Technology

(I work at a video game store who allows customers to trade in games. I answer the phone.)

Me: “This is [Store]; how can I help you?”

Customer: “Yeah, I bought a copy of Grand Theft Auto V and it’s all scratched up and won’t work. Can I trade it in for a new one?”

Me: “Did you get the warranty? If not you can trade it in for something but we will mark it as defective.”

Customer: “No. I bought it at [Different Store]. I just wanted to trade it for another one.”

Me: “So you want a straight trade for another copy? Even though you bought it at [Different Store]?”

Customer: “Yeah. I need a new one since mine doesn’t work.”

Me: “Yeah… that’s not going to happen.”

Customer: “Really? Why not?”

Me: “Have a good night.” *hangs up and turns to my manager* “I think I have had my daily dose of stupid for the day…”

Related:
Doesn’t Understand The ‘Custom’ Part Of Customer, Part 6
Doesn’t Understand The ‘Custom’ Part Of Customer, Part 5
Doesn’t Understand The ‘Custom’ Part Of Customer, Part 4

icon_healthbody

The Mother Is The One That Got Burned

| Pasadena, CA, USA | Bad Behavior, Family & Kids, Health & Body, Popular

(I work at a large chain video game store and my girlfriend will come into the store close to the end of my shift almost every day. About six years ago she got into a really bad car wreck and had about seventy-five percent of her body burned and has some pretty bad scarring on her arms and face. A woman with a boy and girl, both under ten, has been staring at her for a while before she walks up to me.)

Woman: “I would like to ask for that girl to be removed.”

Me: “Why do you think she needs to leave?”

Woman: *scoffs* “Her face is scaring my kids!”

(I am fighting back the urge to scream at her because my girlfriend can clearly hear her and is very self conscious about her scars.)

Me: “I can’t tell her to leave if she hasn’t done anything.”

Woman: “I’M IN HERE TO BUY THINGS! SHE HAS JUST BEEN STANDING HERE FOR TEN MINUTES!”

(By now my girlfriend looks like she’s about to cry.)

Me: “If your kids are scared of someone who almost died then you are clearly not doing the best job at teaching them to accept people who are different!”

(We left as my girlfriend started crying. It took me almost an hour to get her to calm down.)

Page 2/3312345...Last