His Behavior Is Not Up To Scratch

| MI, USA | Right | December 1, 2014

(I’m ringing up a customer who is purchasing a replacement copy for a game that stopped working.)

Customer: “Yeah, this game just stopped working. It looks fine, though.”

Me: “We can get you another, but let me see if we can trade the defective copy towards the new copy.”

(I look the disc over, which has been scratched beyond belief, the is even marks around the center of the disc as if someone were trying to carve circles around it with a razor, but didn’t have a steady hand.)

Me: “It looks like someone intentionally scratched it to a point where it is not repairable.”

Customer: “That’s fine, we bought it at another store a week ago.”

Me: “We won’t be able to exchange it, if something like that happens to this copy.”

(I grab our last copy of the game for him, which he inspects.)

Customer: “Why would you even try to sell this. This looks like garbage.”

Me: “Sir, there’s just a fingerprint on it. It’s in far better condition than the one you had.”

Customer: “Well, you’d best find another one, because I won’t buy this.”

(After cleaning the fingerprint off and replacing the disc back in this case he purchased it and left. He returned a week later with a copy in the same condition as the one he was originally replacing. Turns out his kid was carving into the discs with a knife, and he had brought the kid in to make him pay $50 for the last copy, and pay his father back by trading his other games. Sweet justice.)

1 Thumbs
1,499
VOTES

Customers Like To Give You A Pizza Their Dirty Mind

| MI, USA | Right | December 1, 2014

(I and two other coworkers are on break in back room, having some pizza, when another coworker comes to grab some pizza. Everyone else is already sitting down and eating so he remains standing, eats some, and exclaims:)

Coworker: “This is sooo good. I could eat this every day.”

(After which I hear someone add on to that saying:)

Passer By: “Just like sex.”

(Everyone else continues eating and doesn’t say anything, until my coworker standing at the table asks:)

Coworker: “Did anyone else hear that guy?”

Me: “Yeah, the one that said ‘just like sex’?”

Coworker: “Yeah, I thought I was the only one who heard him.”

Me: “That’s what I thought, too.”

(We burst out laughing, then promptly close the doors so random creepers would stop eavesdropping or contributing creepiness.)

Not The Most Connected Of Families

| KY, USA | Right | November 20, 2014

(I work at a popular video game store inside of a mall. One evening I greet a boy around the age of 15. Not much time passes before I notice he’s been browsing the XBox Live cards and seems very lost.)

Me: “Hey, did you have any questions?”

Boy: “I just got an XBox 360, and my buddy said I need a live membership. What’s that?”

(I go through the explanation of how XBox Live works, how it gets you free games and everything, etc.)

Boy: “Okay. But then, how do I get it in my system?”

Me: “Well, the cards here come with a code. On your 360, you just go into the store while logged in on your account, and there should be an area to redeem the code on the back. That’ll get it attached to your account! It’s really easy.”

Boy: *seems suspicious* “So then… I guess… they mail it to me?”

Me: “Oh, no! You just enter the code that comes with the card onto your 360, and it goes on there… I may not be explaining this right, sorry. But there are detailed instructions on the card!”

Boy: “…so then, after I put it on my system, they mail it to me?!”

Me: “Ah, nope… It’s all digital.”

Boy: “But then where do the free games come from?”

Me: “They’re digital as well! You download them. It’s easy, and it pretty much explains itself as you do it.”

Boy: “And then if I download them they mail me something?”

Me: “Oh, nope, you don’t get anything in the mail.”

Boy: “But then how do I get it?”

Me: “You… download it?”

Boy: “But then what will they mail me?”

Me: “Nothing? Anything you need you download right to your XBox 360. Like, through the Internet.”

Boy: “Oh. Okay.”

Me: “Yup.”

Boy: “So I just enter that code, and then download it?”

Me: “Yeah!”

Boy: “Through the mail.”

Me: “No, nothing comes in the mail; it’s through the Internet.”

Boy: “But then what do I download through the mail?”

Me: “… nothing comes through the mail.”

Boy: “How do you make it come through?”

Me: “The Internet.”

Boy: “I can get Internet on my XBox?! I set up the wifi for Netflix, but I didn’t know it got actual Internet.”

Me: “Yeah, it’s crazy what you can do in 2014.”

Boy: “Can you explain this to my dad? He knows nothing about this stuff. Hey, dad, come here, this girl figured out that I have Internet on my XBox!”

(A man, maybe in his 40s, dressed all in camo with hunting boots and looking very scary comes up.)

Boy: “She just told me how to download things from the Internet for my XBox without mailing them.”

Man: “I don’t know how your mom will feel about that.”

(I had to repeat the entire conversation with the boy to his father and basically explain every technological advance related to Internet use. I kept looking for signs they were messing with me, but these people were just… Well… I drank a lot after that shift.)

1 Thumbs
1,764
VOTES

They’re Back In Action

| MI, USA | Right | November 8, 2014

(A lady and her son come into the store I work at and promptly approached the counter to inquire about a certain item.)

Me: “How’s it going? Were you looking for anything tonight?”

Mother: “Yeah, my son, he needs the back to a P3.”

Me: *assuming she means PS3 parts* “Sorry, ma’am, we actually don’t sell parts here. You’d have more luck taking it up the road to another store to be repaired or checking online for it. ”

Mother: “NO, I need THE BACK to the P3.”

Me: “Did you need one of the cables that plug into the back? Like a power cable that plugs into the wall or the video cables that go from the back of the PS3 to the TV?”

Mother: “NO. I JUST NEED THE BACK.”

Me: *showing her the power and AV cables* “Is this what you’re looking for?”

Mother: “No, did you find it yet?”

(Her son who was going through the PS3 accessories on display ever since they walked in, begins yelling:)

Son: “Look, Ma! The back! I found the back to the P3!”

(Lo and behold it was the first set of AV cables I showed the mother at the counter.. They left exclaiming how exciting it was to find the back of their PS3 they needed so they could use it again.)

Game Over For This Store

| MI, USA | Working | July 26, 2014

(I work at a small video game shop that sells new and used games as well as new and used consoles. This includes retro consoles. We have, on display, many different consoles and games. Our business is set up so that if we have a game or console in stock customers can play any game before buying, and can trade in pretty much any game regardless of console. In fact, it was even in the name of the business that someone could trade and play games. We also do console repairs. Along with working the floor, I’m the only person who repairs these consoles. The owner of the business, however, starts getting more and more restricting toward customers.)

Boss: “So, everyone, the new policy is that customers cannot play any games unless they are going to buy it.”

Me: “How do we know they are going to buy it, or for that matter how do the customers know if they are going to buy the game without playing it?”

Boss: “We’re doing this so parents will not drop off kids to play games and leave us to babysit.”

Me: “But that’s half of our customers that would buy video games.”

Boss: “Just don’t let people play games!”

(The boss posts a big sign in the window about this and, as a result, we lose about half of our business. He also fires most of my coworkers within two weeks, leaving just four of us.)

Boss: “Okay, everyone. Since we’ve somehow lost a lot of business, you’ll notice I’ve had to let some of your coworkers go. We’re also not going to host any more of the weekly game tournaments.”

Coworker #1: “But those tournaments bring in more money in two hours than any other whole day!”

Boss: “Well, we aren’t going to do them any more. We aren’t bringing in a lot, so I can’t afford to have all of you here at once for tournaments. That’s final.”

Coworker #2: “What about new releases? We’ve lost a lot of customers to [Big Chain Competitor] because we haven’t gotten in any new releases this week.”

Boss: “I didn’t buy any of the new releases this week. I don’t want to buy any more new releases until we get more sales. We don’t have enough customers so we can’t afford to just have these on the shelf. That’s why we are also stopping all trades. We need to move this old stuff before we take in any trades. I don’t want a single trade in unless it’s for some other old thing. Trades are no longer allowed to be used towards newer games.”

Me: *after we all unsuccessfully tried to reason with him* “And what about repair parts? I have about 40 consoles that have been here for weeks and I still haven’t gotten the parts in. Can you check on the parts for me?”

Boss: “I’ll buy you those parts. Just give me a list of what you need.”

(I give my boss the same list of parts I had given him weeks before. Since he didn’t want more than one person working at a time, I was put on repairs only. This meant I was only paid commission on repairs. After four total weeks of no parts and no paychecks, I went to the store to talk to him.)

Me: “[Coworker #1], have you seen [Boss]? And I thought [Coworker #3] was working today.”

Coworker #1: “No, I haven’t seen [Boss], and [Coworker #3] quit. He was yelled at for locking up the place so he could go to the bathroom.”

Me: “So let me get this straight. He was forced to work all alone from opening until closing and got yelled at for locking the door so he could go into the back to pee?”

Coworker #1: “Yep. I’m just glad I’m actually getting paid.”

Me: “Yeah. I’m still waiting on those parts to come in and I haven’t gotten a paycheck in a month!”

Coworker #1: “He hasn’t talked to you?! He said he wasn’t going to order them until we had more sales.”

Me: “What?! So [Boss] has stopped letting people play games, stopped hosting game tournaments, stopped buying new releases, stopped taking in trades, and stopped console repairs?! And he expects more customers and more sales?!”

(I printed some receipt paper and wrote, ‘Since I haven’t worked for the past month, let’s make it official. I quit. Signed, [My Name]’ and taped it to his office door. Not surprisingly, the business closed a few weeks later.)

1 Thumbs
1,394
VOTES
Page 10/41First...89101112...Last