Unfiltered Story #193721

, , | Unfiltered | May 1, 2020

I’ve worked in video stores for a few years now to support myself through university. Because we are one of the very few left, customers tend to think they can get away with a fair bit. Note – we offer a 50% off deal on late fees that are paid on return.
Customer: (to his little girl) give it to the lady. (To me) I need to fix the late fee up on this one
Me: certainly, sir. That’s (small amount). There is also (another small amount) still owing on your account, did you want to clear it all up today?
Customer: why is there money owing? I came in and fixed $5 of it up the other day!
Me: yes sir, but this was for a movie returned yesterday, that was 14 days late.
Customer: I don’t understand why you can’t meet me half way.
Me: I’m sorry sir, that’s why we have to pay on return deal, beyond that I can’t do anything else
This goes round in circles for a few minutes – and I can’t actually manipulate fees once they in the system besides the pay on return deal (a previous employee had taken advantage of it so the feature was taken away from anyone not a manager)
Customer: (getting frustrated and very annoyed) I don’t know why you can’t just meet me halfway! I should be able to give you this $5 (shows it up in the air to me, like I couldn’t understand him) and it all go away
Me: I apologise but there is nothing I can do. Beyond the pay on return deal, I can’t change fees once they are in the system. That function is only available to managers. She’s in during the week if you would like to follow this up?
Customer: just bloody take this! (Throws the $5 on the counter and storms out, kids in tow, muttering about late fees)
I’ve worked at other stores, and our late fees are the cheapest I’ve worked with and are very reasonable.

Forgiveness Isn’t Everything

, , , , , , | Friendly | April 8, 2020

My friend, [Friend #1], has an ex whom she still talks to. I’ve been fairly straightforward about saying that I will not be friendly to him, which has annoyed the friend and other people in our social circle, who push me to make nice. Things come to a head one day with another friend, [Friend #2].

Friend #2: “I don’t get why you can’t just let bygones be bygones. She’s forgiven him; you should, too.”

Me: “When they were together, he tried to get her pregnant without her consent and threatened to kill himself if she left him. Excuse me for thinking that makes him an abuser and that she’d be better off with him completely out of her life.”

Friend #2: “I don’t see what good it does to demonize him.”

Me: “I’m not ‘demonizing’. I’m stating a fact. People who do what he did are abusive.”

Friend #2: “It’s not healthy to hold a grudge like this, you know.”

Me: “Um, not to point fingers here, but you still refuse to go to parties if that one woman from our writing workshop is going to be there.”

Friend #2: “Well, she’s a b****.”

Me: “She gave you some slightly harsh feedback that one time. Years ago.”

Friend #2: “I was really sensitive back then! I cried about it for hours!”

Me: “So, a psychologically manipulative b*****d who nearly ruined our friend’s life can be forgiven, but someone who wasn’t completely diplomatic about saying she didn’t like your poetry is beyond redemption?”

Friend #2: “I felt really strongly about that poem.”

I have since begun to distance myself from this person, and life is less stressful.

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Unfiltered Story #191272

, , , | Unfiltered | April 1, 2020

(I am the stupid customer here. I am at a mall, where I have just opened a new bank account. I decide to do some shopping an a popular store when I remember that I still need to cancel my old account. I decide to do this over the phone.)

Bank employee: *on phone* Okay, we’re almost done. Do you know there’s a fee to cancel?

Me: yes

Employee: Normally we would take the fee out of your current balance but it appears that you don’t have any money in your account.

Me: Oh, I transferred it to my new one. Can I pay by credit card?

Employee: Of course. Your total is [fee], please state your credit card number.

Me: *loud and clear* It’s [number]

Employee: Now I need your PIN.

Me: 1234.

(I finish the transaction and hang up. An employee at the store I’m in comes up to me.)

Store employee: Excuse me, I heard you from 2 aisles down and I would highly recommend you freeze your credit card and change your PIN.

(Yes, I had just stated all my credit card information as loud and clear as I could in the middle of a crowded store. Luckily I was able to change my PIN before anything happened.)

The Ending Of This Story Is The Cherry On Top

, , , , , , , | Right | March 31, 2020

(I run a fresh produce stall every Sunday at a local market. Everything is homegrown by either my dad or my grandpa. I’ve had people try to haggle on prices but as it’s extremely popular and we usually run out by the end of the day, I refuse.

I’m serving a customer when I see a guy in his fifties pick up a bunch of grapes and walk off, eating them. There’s not much I can do. Fifteen minutes later, I’m just finishing serving a customer when the guy comes back and starts picking through the cherries, eating the ones he likes, and spitting the seeds back into the box.)

Me: “Excuse me. Please don’t do that.”

Guy: “What? Don’t tell me what to do.”

(As I can no longer sell the cherries, I grab the box, roughly five kilos.)

Me: “Look, you already took a bunch of grapes and now I can’t sell these. You need to either pay for the grapes and the cherries or leave and not come back.”

(The guy turns red with anger.)

Guy: “Listen here, b****. I can do what I want. Since you’re not going to sell them, just give them to me.”

(The guy goes to grab the box.)

Me: “Leave now. And don’t come back; you’re no longer welcome here.”

(He goes to grab me when my previous customer grabs him by the arm.)

Customer: “Mate, I’d leave her alone if I were you, unless you want me to kick you from one end of the carpark to the other.”

(The guy goes to take a swing at him but realises that he’s at least 6’6” and almost all muscle.)

Guy: “It’s all s***, anyway. All you do is buy stuff at the supermarket and mark up the price.”

Me: “You seem to like it, considering you’ve eaten at least $10 worth. Now leave.”

(The muscular customer is still holding the guy by one arm.)

Customer: “Pay the nice lady for what you’ve eaten and made unsellable, and if I ever see you harassing her or anyone else here again, I’ll be using you for footy practice.”

(The guy reached into his pocket, pulled out $20, and threw it at me. The customer let him go and he ran off. I thanked the customer and offered him a refund and extra fruit but he declined. It turned out that his girlfriend was another stall holder, and from then on we always got stalls next to each other. I’m going to be a bridesmaid at their wedding in a few months!)

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Unfiltered Story #191239

, , | Unfiltered | March 31, 2020

(So after my appendix was removed, I’ve come to and been taken back to my room, I realise that because of the air pumps on my legs (to prevent blood clots due to not being able to move for a while) and about 5 hospital blankets on top of me, I’m getting extremely hot. I’m still coming off G.A. so i do something stupid:)

Me: *leans forward to get blankets off, ends up crying from pain in abdomen*

Nurse: *who happened to be passing my room* “Sweetie!? What’s wrong? Are you alright?”

Me: *laughing while also crying* “Yeah, i just managed to forget that they cut into me, I needed to get some blankets off me, and i stupidly tried to do it myself.”

Nurse: *begins chuckling a bit too* “That was a bit stupid. You should’ve called your nurse. Here.” *She takes all but one blanket off me* “Better?”

Me: “Much, thanks.”

(When my surgeon came to check on my dressings, it turns out that i’d just very slightly managed to split the wound under my naval. I’m dumb…)