Insert Title Here

, , , , , | Right | January 26, 2019

(I work for the scheduling department for a national tow company and we review title information prior to sending out a driver. This conversations happens multiple times a day:)

Me: “Thank you for calling [Towing Company]. Are you calling to schedule your pickup?”

Customer: “Yes!”

Me: “Do you have the title for your vehicle in FRONT of you?”

Customer: “Yes!”

Me: “Perfect, can you please tell me exactly how any and all names are printed on the title?”

Customer: “…oh. You meant physically in front of me? No, I don’t have it; I will call you back.” *click*

It’s Time To Kow-Towed To The Law

, , , | | General | May 26, 2018

(Recently my friends and I decided to start our own business. We rent a place with parking space included, on private property, and generally use it for loading and unloading packages from deliveries, as the back of the building is usually blocked with trash cans and pallets from other companies. This isn’t a problem for most of our customers as there is a big, free parking place just around the corner, and few of those who aren’t exactly “happy” are at least willing to move or really stay there for a short time. However, this one lady gets into a habit of parking on our space and blocking it for several hours.)

Me: *seeing the lady again parking there* “Hi! I see you are parking here again. Could you move your car, please? We are expecting a delivery very soon and we need this place empty.”

Lady: “Not my problem. I always park here and I won’t change that.”

Me: *getting fed up after several attempts before* “You know this is private property and you are blocking it without permission? There is even a sign.”

Lady: *snottily* “So? Still not my problem! Stop harassing me or I will call cops!”

(After that, she just leaves me there, fuming. Because I am done with being polite and patient with her I do what I should’ve done earlier — call the towing company. Several hours later she comes back with a police officer.)

Lady: *with angry red face* “YOU! WHAT DID YOU DO TO MY CAR?! YOU STOLE IT! I WILL SUE YOU! GET YOU ARRESTED FOR HARASSING ME!” *to the police officer* “WHAT ARE YOU WAITING FOR? ARREST HIM NOW!”

Police Officer: “Is it true you stole her car?”

Me: “Not at all. I just had it towed as it was blocking our parking space on private property.” *showing him all the papers*

Police Officer: *confused* “Towed? Private property?” *to the lady* “You told me he stole your car from a public space.”

Lady: “THAT’S RIGHT! ALL THE PARKING SPACES ARE PUBLIC! THEY ARE CONNECTED TO THE PUBLIC ROAD! LEARN THE LAW!”

Police Officer: “I see.” *to me* “Sorry we disturbed you. I will take care of the rest.”

(After that they both went outside and I returned to my work. After a couple of seconds of them talking I heard a banshee scream and looked outside. She was being handcuffed by a second police officer. I went out and asked them why they did that. It appeared the lady had several dozens of parking and speeding tickets and there was warrant on her. Not surprised at all by that; at least karma got her this time.)

Stop Trucking Swearing

| North Las Vegas, NV, USA | Right | February 25, 2013

(I am working as a desk worker for a vehicle impound company. I have a male coworker who stays in the office to keep me safe and to actually go and get the cars, so that I stay safely behind the wall.)

Me: “Hi there. Can I help you?”

Customer: *angrily* “Yeah, I’m here to get my truck you stole.”

Me: “Alright, I just need the vehicle information. VIN number, make, model, and color.”

Customer: “Yeah, it’s [VIN number].”

Me: “Alright, here it is.”

(I print out the statement of charges and take them to the window.)

Me: “So, here’s a breakdown of your charges: your total is [price], and I’ll need to see proof of ownership and a photo ID.”

Customer: “WHAT?! I’m not paying that! This is bulls***! You guys f***ing stole my truck, and you expect me to pay to get it back?!”

Me: “Sir, I must ask you to refrain from swearing at me. It says here your car was towed because your registration expired over a year ago. I’m sorry, but I can’t release your vehicle to you without this fee.”

Customer: “F*** you! How the f*** do you expect people to afford this s***?!”

Me: “Sir, please calm down. If you can’t afford it today, I have to inform you that it’ll continue to go up by [cost] every day until you can.”

(At this point, he lunges through the iron bars and grabs my wrist. My male coworker jumps up, but I manage to pull away. The man takes off out of the office. My coworker watches him out of the window.)

Coworker: “If he comes back, stand back a little. He does that again, just duck.”

(Sure enough, the customer comes back about an hour later. He seems calmer, but my coworker still stands up and grabs one of the many baseball bats he keeps throughout the office building. He stands off to the left of the window, out of sight of the man.)

Customer: “Alright, how f***ing much is it again?”

Me: “Sir, please refrain from swearing. Here’s your price breakdown.”

(I hand him the statement and he looks over it, getting more agitated.)

Customer: “What the f*** does all this s*** mean? You motherf***ers are trying to rob me blind! No one could afford this! You’re all a bunch of f***ing* thieves!”

(At this point, he reaches through the bars again, almost touching his face to the bars. I jump back, and my coworker swings the titanium bat, smacking against the bars and making a horrendous ringing sound.)

Coworker: “You get out—now! Or next time, it’ll be your head!”

Customer: *reeling* “Oh yeah, tough guy?! Come on out here and say that!”

(My coworker heads for the door separating the office from the customer area. As he opens it, the customer sees my coworker, all 6’1″, 250 lbs of pure muscle that he is, and takes off out the door, into the car with whoever was driving him, and they peel out of the parking lot. As far as I know, he never came back for his truck.)

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