There is a prestigious theater across the street, and sometimes people from the show/concert would valet with us. We hated this because they all came and left at the same time and never tipped.
This particular night was a Rick Ross concert. Every car that came in for the concert smelled like alcohol. When the concert ended, we had a rush of cars.
There was a dude who was waiting a while.
Me: “Did you already give your ticket to someone?”
Customer: “I lost it.”
He slurred as he spoke. This guy was druuuunk.
Me: “I think I remember when you came in. Black Escalade?”
Customer: “No, white.”
I pored through the logs and only saw three escalades. All black.
Me: “Are you sure it wasn’t black?”
Customer: “White.”
Then he starts panicking.
Customer: “Wait… did you lose my car?!”
Me: “No, sir. We’ll find it.”
He started crying and went to the hotel manager and told them the situation. While I told the manager I had it under control, this guy called the cops.
I had three guys run through the two garages we used. No white escalades. All of us are coming back to the valet station, and this guy has found his ticket in his jacket pocket.
It was a f****** black Escalade.
When his car came, he tipped $1 and left before the cops came (his buddy drove). My manager called me, and I explained the situation to him.
My boss took a call from him the next day. He said we stole his wife’s laptop. My boss told him to f*** himself and to never come back here again.