Unfiltered Story #201296

, , , | Unfiltered | July 19, 2020

(I have worked at a popular chain fabric store for two years while I’m finishing up my schooling. We have a large cast of regular customers. Some are pleasant and always want our advice and opinions on their projects. Some are absolutely nightmarish and always need our advice and opinions on our projects. But there’s one terrible customer that stands out to me. We call her the “Ashton Kutcher customer.” This is why.)
Me: Hi. What can I get for you today?
Customer: I’m making a skirt. I need to line it. How much fabric do I need?
Me: Well, since a lining is the same size as the skirt, you’ll just need the same amount of fabric you purchased for the skirt.
Customer: Noooooooo because don’t I need to cut it on the bias?
(the bias of a fabric is the grain of the thread at a 45 degree angle)
Me: I never do, but if you’d rather cut it on the bias, then I would probably recommend getting [amount] yards.
Customer: Nooooooo because that seems like too much.
Me: Well cutting on the bias takes more fabric so you’d need to buy a lot more fabric. I also recommend getting more in case you mess up.
Customer: So how much should I get?
Me: Well do you want to cut on the bias or not?
Customer: Well don’t I have to cut on the bias?
Me: Again, no. That’s personal preference.
(Customer hands me her pattern)
Customer: How much should I get?
(I study the pattern.)
Me: Well if your making this skirt, you’d probably need [amount] yards.
Customer: Noooooo. That’s not enough to cut on the bias.
Me: Well as I said before, if you want to cut on the bias, you probably need [amount] yards.
Customer: Nooooooo…
(We continued in this fashion for 45 minutes. At this point I am drained of all life, and energy)
Me: Okay, Ma’am. How much fabric would you like me to cut for you?
Customer: Better give me [original amount I suggested]
(I quickly cut her fabric and send her on her way to the register to pay. I lean against the counter, exhausted. My coworker, who fortunately had been cutting for other customers and had completely cleared the line while I was working with my single customer, comes up to me and just stares after the Ashton Kutcher Customer, before looking around the area.
Coworker: Am I being Punked? Ashton Kutcher is that you?
(For those of you who don’t know, Ashton Kutcher used to host a tv prank show called Punked.)
(This became a running joke between my coworker and I. Many customers over time made us stop and say “Am I being Punked? Ashton Kutcher is that you?” but there will always be only one Ashton Kutcher customer. Every time she comes in its the same.)

Lowering The Metal Bar For Parenting

, , , , , , , | Right | July 15, 2020

A mother and her two young sons come in. Unfortunately, “Mommy” is more concerned with shopping than with her children’s safety. At most department stores, this one included, there are long metal poles with curves on the ends to take hangers with clothing off of high racks. These two boys have each taken one of the poles and are using them to sword fight.

I approach the boys and take away the “toys.” They are a few feet away from their mother.

Me: “I’m sorry, gentlemen, but you cannot play in this store; it is dangerous and rude. Furthermore, customers and employees here need to use these poles; they are not toys.”

Immediately, their mother starts swearing loudly and screaming at me about how I can’t tell her how to raise her children.

Me: “Ma’am, I don’t really care how you raise your children. I’m merely following store policy and we can’t have anyone using the store or our property like a playground.”

Customer: “I want to see your manager! You’re going to lose your job!”

Me: *Calmly* “My manager asked me to stop your children from using these to hurt themselves and other customers, but if you’d like to speak with her, please follow me; she’s right at the cash stand.”  

The customer follows me to my manager, swearing loudly the whole time. My manager listens to the customer.

Customer: “She grabbed my children and shook them and then called me a bad mother just because my sons were being a little loud! You need to fire this b**** immediately!”

My manager, who had heard and seen the whole incident from only about ten feet away, calmly repeated store policy and told the customer she was mistaken about me touching her children. When the customer threatened to sue, my manager explained again, very calmly, that the incident had been filmed by multiple cameras.

Suddenly, the customer walked off to shop some more.

A few minutes later, in another department, a coworker caught the boys playing with metal bars they had broken off a display rack. She took them away and went back to work because it was busy.

Apparently, the boys either found the same metal bars or broke another display rack to duel each other. I found the one passed/knocked out under a clothing rack in a nearby department with blood coming out of his ears because his brother had hit him too hard over the head with a metal bar and was afraid to tell anyone.

My manager called an ambulance and the police. It was several hours before the police found the mother. She had left the store with her purchases and the one child to do more shopping in the rest of the mall. She didn’t even notice her other son was gone!

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Taco’ Bout Crazy

, , , , , | Working | July 2, 2020

When I am a teen, I am walking down the street, enjoying the summer sun, and sipping from a Gatorade bottle that I brought from my house. Set up in a parking lot along the street is a taco truck. I haven’t come within fifty feet of the truck.

A vendor leans out of the side of the truck and points at me.

Vendor: “Hey! Hey, you need to pay for that!”

Me: “Huh?”

Vendor: “You need to pay for that bottle!”

I shook my head at this and kept walking, but the guy actually climbed out of the truck and started chasing me. I ended up booking it down the street and outpacing him, but it was still one of the scariest events of my life at that point, and I ended up avoiding that stretch of street for a couple of years afterward.

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Unfiltered Story #199837

, , | Unfiltered | July 2, 2020

I was tearing tickets at my podium when a group of four, what I presume to be two couples, pass by. The first woman and her husband hand me their tickets.
Me: Hi! You guys are in [theatre #] and your seats are [seat #s]. Enjoy!
The wife of the second couple passes by me, her husband slightly behind. She looks at him and it becomes apparent that he has the tickets. He stands next to my podium and stares blankly down the hall. His tickets are in the hand closest to me, and it’s my job to take tickets, so I assume he’s holding them out for me to tear. I reach for his tickets, but he doesn’t let go. All the while, he’s staring blankly, and his wife is looking at him expectantly.
Me: Sir? Can I tear your-
He realizes what was going on.
Customer: Oh! Sorry.
The man chuckles and gives me the tickets as his wife gives me an apologetic look.
Me: You guys are in [theatre #] and your seats are [seat #s]. Enjoy your movie!

Unfiltered Story #199833

, , | Unfiltered | July 1, 2020

I was tearing tickets at a podium when a man and woman walk up to hand me their tickets.
Man: How are you doing?
Me: I’m well. How are you?
Man: Thanks.
Slightly confused, I tear their tickets and hand them back.
Me: That’s good. Enjoy!