Unfiltered Story #115236

, , | Unfiltered | June 26, 2018

(I work as a pharmacy intern, and I just started a few months ago, working a few hours here and there due to school, so I’m still relatively new, but I’ve gotten a lot better since I started. A patient calls in the pharmacy hoping to transfer a few prescriptions over)

Me: *over the phone* Hello, thank you for calling [Pharmacy], how can I help you today?

Patient: I would like to transfer some medication to your pharmacy

Me: Sure, do you have the prescriptions numbers with you?

Patient: Are you new?

Me: Well I started a few months ago

Patient: I want to talk to someone who knows what they’re doing

Me: *Gritting my teeth* Of course, just a moment

I ended up transferring the call to the pharmacist who asked why I couldn’t take it. I had to explain why she refused to talk to me.

This Is Why We’re In A Recession, Part 78

, , , , , , | Right | June 26, 2018

I run a small landscape company. I get a call from a customer whose lawn has been destroyed by grubs.

I go over to her house, and we walk around discussing various issues with the property. Looking at the lawn, it is clearly destroyed, and I ask her who mows it. She tells me she has this guy who cuts a few lawns on the street. I ask why he did not tell her when the grubs first came out so that she could treat them. Her explanation is that he is “just a grass cutter, not a landscaper.”

I take some measurements, and after figuring it out, we sit down and tell her the job will need a good 50 cubic yards of soil, and that I will have to move it around then spread it out. After that, it needs to be york-raked, hand-raked, and hydro-seeded. The cost would be $5,000 plus tax.

She asks how much I will charge to cut the lawn, and I reply $40.

She says that was too much. I explain that if I had been mowing the lawn, I would have seen the grubs, notified her, and treated for them at a cost of under $100.

She says that she does not want to spend the extra $10 a week. I explain that she is not saving $10, as it is going to cost $5,000 to fix the lawn now, but if she had spent the extra $10, it would have taken seventeen years of weekly mowing before she spent the $5,000. All she keeps saying is that she is saving $10.

I finally give up, sign the contract, get the $5,000, and she is happy as she is still “saving” $10 a week.

Got to love stupid people: spend $5,000 to save $10.

Related:
This Is Why We’re In A Recession, Part 77
This Is Why We’re In A Recession, Part 76
This Is Why We’re In A Recession, Part 75

Unfiltered Story #115232

, , | Unfiltered | June 26, 2018

Customer comes into the store.  He’s upset about a bad customer service experience.  He goes over to my coworker…

Customer: *Long rant about service*

Coworker: “I’m very sorry about that.  Let me see what I can do to fix it.”

Customer: “I asked to speak to the manager last time.  The guy working with me sent me over to him, but then the other guy told me he was the manager.”  *Looks over at me*  “I’ll bet it was HIM!”

“YOU!  What’s your name?”

Me: (Yeah, I was an idiot and told him).

Customer: “If that wasn’t you, I’m sorry, but IF THAT WAS YOU, then you need to fix yourself because you are WRONG!  And if that wasn’t you, I’m sorry, but IF IT WAS, you’re wrong!”

Me: “Sir, it wasn’t me.  That was before I started working here.”  (It really was).

Customer: “Well, IF THAT WAS YOU, YOU NEED FO FIX YOURSELF!  IF IT WASN’T YOU, I’M SORRY, BUT IF IT WAS, YOU ARE WRONG!”

Me: “Sir, I already told you that I wasn’t here when that happened.  I’m sorry for your experience, but I can assure you that it wasn’t me because I wasn’t here.”

*Customer turns back over to my coworker, they finish resolving the problem, and he then comes back over to me*

“Once again, I’m sorry.”

Me: “Get out of here.”

Mayor Of Candyland Shouldn’t Mix Up His Candies

, , , , , , | Right | June 26, 2018

(I work in a pharmacy. I have a regular customer who is rather eccentric, and usually wears the same clothing: a raccoon fur cap — complete with tail — and a denim jacket covered in buttons and patches depicting his niche interests. He also usually rides a store-provided mobility scooter. This day, he comes in wearing a pinstripe suit, a faux velvet top hat, and a plastic pendant on a red ribbon of the sort you might find in a child’s Dracula Halloween costume. He is also walking with a cane, not riding the scooter. It’s the end of a long day, and his outfit is so different from usual that I don’t recognize him at first.)

Me: “Hello, sir. May I have your name?”

Regular: *stares at me for a second* “[Regular].”

Me: “Oh! Mr. [Regular]! Sorry, I didn’t recognize you at first. You’re wearing a different hat!”

(I pull up his profile on the computer while exchanging pleasantries.)

Me: “I’m afraid you don’t have any prescriptions ready. Was there one you were expecting?”

Regular: “I just thought I’d stop by and see if any of my automatic refills were ready.”

Me: “Well, let me see…”

(I look at the relevant page of his profile and see that all of his maintenance medications are indeed set to auto-fill, but it’s still a few weeks before they’re due to be filled again.)

Me: “Looks like you should be good for a while. You should get a call when your prescriptions are filled. Do we have your correct phone number on file?” *repeats number*

Regular: “Yep, that’s the one.”

Me: “All right, then you’ll get a call letting you know when your prescriptions are ready. Thanks for stopping by, Mr. [Regular]. It was good to see you!”

(The regular walks away, making quite the picture with his top hat and suit. The next customer in line comes up to my register and stares after the regular for a moment.)

Customer: “Is he the mayor of Candyland?!”

Literally Defies Explanation

, , , , | Right | June 25, 2018

(My friend and I are selling tickets to a show at our university. A group of four women come in and order five tickets. We check them out and they wander over to merchandise on the other side of the hall. Several minutes later, a man walks by our table without buying a ticket. I flag him down when we finish dealing with the customer he had walked around.)

Me: “Sir, do you have a ticket?”

Customer: “Yes.”

(My friend and I look at one another.)

Friend: “I’m sorry, but we don’t remember you buying one from us.”

Customer: “But I didn’t.”

Me: “But you have a ticket?”

Customer: “Yes.”

Me: “Can I see it?”

Customer: “No.”

(My friend and I exchange another worried look.)

Me: “Sir, where is your ticket?”

Customer: *points across crowded lobby* “She has it over there.”

Me: *to friend* “Is he pointing towards [Staff Member]?”

Friend: “I have no idea.”

Customer: “[Unintelligible Name] has my ticket.”

Me: *to friend* “Do you know her?”

Friend: “No?”

Customer: “She has my ticket!”

(Awkward pause.)

Me: *to friend* “Waaaait… the group who bought five tickets.”

Customer: “Yes, my wife bought it!”

(Couldn’t just explain yourself, huh?)

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