Unfiltered Story #87841

, , | Unfiltered | June 1, 2017


(I’m in the check-out line and the woman in front of me is holding up the line *Note* Before this incident when I was waiting for my friend in the changing room she came out and looked at me and another woman waiting in line and was making rude remarks about the people working at the store)

Woman: I want the pants on the mannequin!

Cashier: I’m sorry we can’t give them to you

Woman: Yes you can! You can physically take the pants off the mannequin. You just don’t want me to have them!

Cashier: That’s not the problem ma’am. We can’t take the clothes off the mannequins for 2 weeks. We can reserve them for you…

Woman: No! I want them now! I will purchase them right now!

Cashier: We can’t give them to you.

Woman: I want to speak to a district manager now!

Cashier: We have a customer support line you can call.

Woman: No no no. I want to speak to a real person

Cashier: I’m sorry he’s not here right now

Woman: Fine. Call another store then and see if they have them. And what’s his name? *points to cashier who is checking me out* Other Cashier: My name is ***

Woman: Is his name really ***

Cashier: Yes

(At this point the woman that is helping her calls another store and the woman takes out a checkbook as if she were going to buy the pants. I collect my items and leave.)

Unfiltered Story #88986

, , | Unfiltered | June 1, 2017

I am in the home improvement store wearing t-shirt, shorts, and sandals, obviously I don’t work there. I am looking in the lumber section when a large man approaches me.

customer: hey man, me and the missus were getting busy last night and got too excited, if y’all know what i mean.

me: uhh…

customer: yea man we got carried away and broke the bed slats. what would y’all replace it with?

me: uhh probably a 1×4, (looks him over) maybe a 1×6 would be better, by the way you know i dont work here right?

customer: yea but your mexican right, so I figured y’all know what your doing

me: okay…

customer (in cool-aid man voice): ohh yeah! daddy is getting some tonight!

customer leaves and an employee who watched the whole exchange doubles over laughing

Erasing Common Sense

, , , , | Learning | May 31, 2017

(My friends and I often stay in the library during lunch, and this is one such time. There is a small area with couches in the center of the library, and I, my friend, and a lot of her friends are sitting there. Randomly, a girl throws an eraser at someone else, and the eraser equivalent of a food fight ensues. I do not participate. At one point, it gets exceptionally loud, with everyone laughing and yelling. I figured, this is a library; we shouldn’t be doing this.)

Me: “Stop throwing erasers!”

Librarian: “[My Name], don’t you know better than to yell in the library?”

Me: “But…” *everyone else is still throwing things at each other*

Librarian: “You know better.”

Minus That Customer Would Be A Plus

, , , , | Right | May 31, 2017

(I am helping a customer with their return and have learned to point out sales and coupons used from their original purchase.)

Me: “Ok, so that item had a sale price of [total] plus an additional discount of 20% so you get [amount] back.”

Customer: “Minus.”

Me: “Excuse me?”

Customer: “It’s a discount, so it’s minus, not plus.”

(Thinking she’s joking around, I counter:)

Me: “Or is could be thought of as you received one discount with the sale PLUS an additional discount with the coupon.”

Customer: “No. It doesn’t work that way. It’s minus. You’re taking money off.”

(At this point I realize she is completely serious and this is the battle she has chosen to fight this day. As my choice of language in no way hindered the actual return and not really caring one way or another I reply:)

Me: “Of course, ma’am. You are correct. Could you please accept the transaction on the pin pad?”

Customer: “It’s MINUS not plus!”

Me: “Yes, ma’am.”

Customer: “I can stand here and argue all day!”

Me: “Certainly, ma’am, but I am not arguing with you. I am agreeing with you.”

Customer: “It is NOT plus!”

Me: “Absolutely, ma’am.”

Customer: *gives a big sigh and rolls her eyes* “I hate this store.”

(Now, I don’t know if I ruined her day by wording things in a way that offended her sensibilities, or if I ruined her day because I wouldn’t argue with her about it, but either way, guess who got a complaint?)

Deep Pan-ic!

, , | Right | May 31, 2017

(I work at a franchise pizza restaurant in my home town. It is a strictly delivery/carry-out place, and we tend to get pretty busy towards the end of the week. I usually work at the cut table, which is in full view of the counter. A particularly peeved looking customer walks in.)

Customer: “Hey! Somebody help me here; I’m already late!”

Manager: “So sorry, sir. I’ll be right with you.”

(He rings him up, and informs him his pizza will be ready momentarily. The customer huffs and stands by the wall to wait. I’m quickly and efficiently working the cut table, trying to keep up with two ovens. I come to the customer ‘s order.)

Me: *goes through the usual motions and then finds that the pizza is stuck to the pan* “Oh, no.”

(I frantically separate the pizza from the pan to keep up with the other orders and wind up destroying it in the process. I flip the pizza into the box and immediately yell for a remake. The customer, who saw me the entire time, yells for the manager.)

Manager: “Yes, sir?”

Customer: “I saw that employee cutting my pizza. He’s got a real attitude problem! He got angry, destroyed my pizza, and threw it in a box! I demand you have him reprimanded.”

Manager: “I’m sorry, sir. He wasn’t getting angry. Your pizza was stuck to the pan and he did the best he could with what he had while trying to keep up with the volume of orders still coming out of the ovens. We’re remaking your pizza as you speak. I can give you a store credit for the inconvenience.”

Customer: “I don’t care! I…”

(He continues to be irrational and abusive. At this point, a few of my coworkers I’m good friends with listen in while waiting on their deliveries.)

Me: “How are we coming with that re-make?”

Coworker: “It’s in the oven!”

(Eventually we get him the re-make. He walks out, then comes back in, whereupon he demands the original as well. The manager, sick of dealing with him, agrees. He finally leaves for real.)

Me: *flips off the door*

Coworker #1: “Prick!”

Coworker #2: *gives the universal “up yours” gesture*

Manager: *turns around, sees all of us* “Good riddance! [My Name], you did what you could. That guy had no right to accuse you like that.”

Coworker #1: *lightly punches my arm* “Although you need to work on your attitude problem, mister!”

(We all laughed and continued working. We never saw that customer again.)

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