We Didn’t Know The Library Had A Back Room

, , , , | Right | July 3, 2020

I work in a library. One of our regular patrons, an older woman who comes in frequently to check out movies, comes in with a man I’ve never seen before. They select several DVDs and bring them to the desk to check out.

Me: “Oh, you’ve got four new releases here; the limit on those is three at a time. You’ll need to pick one to put back.”

Woman: “Oops!” *To the man* “Okay, which of these do you want to see more?”

Man: “I don’t want to see any of ’em!”

Woman: “Well, what kind of movies do you like, anyway?”

Man: “Sex movies!” *To me* “What kind of sex movies you got around here?”

Me: *Speechless*

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Sounds Like Denial Number Three

, , , , | Learning | July 3, 2020

I work for an online university with a ridiculously high acceptance rate. In the year I’ve worked there, I’ve only had two students ever denied out of the hundreds I have worked with. In order to get accepted, all you have to do is complete an attestation form which confirms that you have a high school diploma or equivalent. 

The form is completely free and takes about two minutes to fill out, but for some reason, many students refuse to complete it. We understand that it can be annoying, especially if someone has transfer credits from another college which proves that they graduated high school, but again, the form is free and they usually spend more time arguing about it than it would take to fill the thing out. Most people are understanding when I explain why we require it… except for this guy.

I get a notification that this student has been reassigned to me, so I go to his profile. I see he hasn’t been contacted by us in over a week, so I check the notes from the last call to see what was discussed. These are the notes from the call, copied and pasted verbatim:

“Wanted to know if he was Accepted. Let him know we’re missing an Attestation form and transcripts on file. 

“Escalated immediately about that we were requesting him to complete an Attestation form. Explained as part of admission requirements, we verify high school diploma or equivalency is completed. Said he spoke to his local congressmen and they said since he is over forty-five years old, he doesn’t have to provide that information to us. 

“Threatening to contact his lawyers to sue us if we need his diploma. Let him know the form only needed his information about where he graduated on there. Still was refusing to complete form; let him know we need that to move forward. 

“Wanted to speak to someone else ‘higher’ about this. Put on hold to try to find a TL. 

Disconnected after putting on hold.”

Basically, this grown man was so angry over having to take two minutes out of his day to complete a very simple form that he called his congressman and threatened to send a lawyer after us.

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Unfiltered Story #199875

, , | Unfiltered | July 3, 2020

I work at a Japanese restaurant.

Last weekend, a patron ask me in all seriousness what part of a cow PORK BELLY is from.

I calmly stated that pork belly is from the belly of a pig (not a cow) and is usually used for bacon in the United States but used in many Asian cultures as well for an alternative for beef or chicken. The customer still didn’t understand so I had to repeat myself several times that pork is from a pig and beef is from a cow.

We all had a good laugh in the kitchen once I repeated the story. The kitchen is also very pleased that I know my pork from beef cuts.

Nothing Like Being Part Of The Problem

, , , , , , | Healthy | July 3, 2020

Our office currently prescreens people who come in by asking them pertinent questions and reminding them to wear a mask to their appointment, where we will take their temperature.

Patient: “Hi, my name is [Patient]; I’m here for my 2:00 appointment.”

Me: “Did you bring your mask, ma’am?”

Patient: “I didn’t know I needed one.”

We have her marked as prescreened, so I know she was reminded.

Me: “That’s okay; we have extra masks so I can give you one to wear.”

I hand her one and wait for her to put it on, but she just stands there.

Me: “Ma’am, if you’ll put the mask on, I can continue checking you in.”

The patient makes a face, but puts it on.

Patient: “All my information is the same.”

Me: “Okay, and your cell phone is [number]? Okay, I have you checked in. If you’ll have a seat in your vehicle, a nurse will call you in when we have a room ready.”

Patient: “In my car? You want me to sit outside in my car?”

Me: “Yes, ma’am. We want to limit our lobby to elderly to help against extra contact. We also suggest people call from their vehicles to speed the process and make it easier.”

We would have told her this when we called to prescreen her, as well.

Me: “If you don’t have AC, then we understand if you need to sit in here.”

Patient: “Yes, I have AC!”

She sits down in the lobby anyway, and we get a large influx of people coming in and out for their appointments. At one point, she comes back to the window.

Patient: “How soon is my appointment? I’ve been here for twenty minutes already and there’s been a ton of people going through here.”

Me: “Yes, ma’am, that’s why we suggest patients sit in their vehicles. You have two others in front of you, so if you want to sit out there, we can help you limit your contact with others and call you in when we’re ready, okay?”

She sits down again and waits until it’s her turn to go back, which is almost another thirty minutes later, and only ten minutes past her appointment.

Patient: *As she passes me* “You should have told me you were going to have so many people in the lobby. I didn’t feel safe at all. Next time, tell me to sit in my car.”

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Unfiltered Story #199873

, , , | Unfiltered | July 3, 2020

I work at an indoor public market, and I’m usually the only one at my stall. Often, I stand out front and smile at passers-by, but this particular day it was near the end of my shift so I was a bit lost in thought when an older man approached me (I’m a woman in my early twenties).
Man: Smile.
Me: …pardon?
Man: You should smile. You look too serious.
Me: I’m just minding my stall, sir.
Man: Yes, but you should smile!
Me: *stunned silence*
Man: Look, I didn’t mean it in a harsh way! I just think you should smile!
Me: Um…excuse me; I have to go check on something.
I ducked into the back and thankfully he hasn’t come back since.