Racism Rears Its Ugly Head, Gets Decapitated

, , , | Right | March 31, 2008

(Working at a sandwich place across the street from my college campus. One of my Spanish professors enters, and we chat in Spanish as I make her food. Another man comes in while we’re chatting, and stares at us.)

Customer: “What the h***? Don’t you dare coddle that job-stealing Mexican!”

Me: “Sir, that woman is a Ph.D. I can guarantee you, she did not steal your job. Oh, and she’s from New York. Can I take your order?”

Customer: *storms out*

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The Uneducated States Of America

, , | Right | March 29, 2008

(I was a toll-free operator. If a caller asked for something and there was ANY difference in the listing from what was requested, we were required to notify the caller and get approval from the caller before providing the number.)

Caller: “I would like [insurance company] in Delaware.”

Me: “I have a listing for [insurance company,] but I have it listed out of New Hampshire. Would that be acceptable?”

Caller: “New Hampshire? Where the h*** is New Hampshire?”

Me: “It’s in New England.”

Caller: “New England?! I don’t want any New England! I need a number in the United States!”

Me: “Oh, I’m sorry, then. I don’t have any listed.”

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Just Stick It Where The Sun Don’t Shine

, , , | Right | March 29, 2008

(I work at a library where people can come in to use the computer if they need to.)

Lady: “Excuse me. Could you help me? I’m having trouble with the computer.”

Me: “Sure, what’s the problem?”

Lady: “I can’t log on. It’s not taking my card.”

Me: “Huh, that’s weird. My computer says everything is okay. Let me go check.”

Lady: “I don’t know why it never works for me. The first time it came in it worked but every time after that it hasn’t! You guys always have problems with your computers. You should get that fixed as soon as possible!”

Me: “Alright then, let me see what you’re doing. Where’s your card?”

Lady: “It’s in the computer!”

Me: “What do you mean it’s in the computer?”

Lady: “There, in the computer! I put it in but it won’t log me on!” *points to the computer*

(I see it sticking out of where it obviously does NOT belong and take it out.)

Me: “No. That’s not how you log on. You see the numbers on the back of the card? Enter that into the computer, then your pin, and click log on.”

Lady: *looks at me confused* “Did you guys change this because that’s how it worked for me last time!”

Me: “No, that’s how it has always been. In fact, if you had looked at the screen, you would have seen that it tells you exactly what to do.”

Lady: “Don’t take that tone with me, young lady! Just log me on!”

(I logged her on to the computer, but since she was a b**ch to me, I kicked her off early.)

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The 8th Sign Of The Apocalypse

, , | Right | March 27, 2008

Grumpy Old Man: “There’s too much salt in the shakers.”

Me: “…”

Grumpy Old Man: *picks up shaker to demonstrate*

Me: “I’m… sorry?”

Grumpy Old Man: “THERE’S NO SHAKE ROOM!”

Me: “I’ll get right on that.”


This story is part of the complaining customer roundup!

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Instructions Are Your Friends, Part 2

, , , | Right | March 25, 2008

Customer: *staring at the credit card machine* “I don’t know what to do. What does it want me to do?”

Me: “What does the screen say?”

Customer: “Press the green button.”

Me: “Then… well… maybe you should press that green button there.”

Customer: “Oh, okay.”

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