Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Now Hiring: Omniscient Employees

, , | Right | February 23, 2009

Me: “Good morning, this is [My Name]. How may I help you?”

Caller: “Hi there! About a month ago you guys had a festival in the park, right?”

Me: “Yes, we did. It was excellent. Did you attend it?”

Caller: “No, I had just remembered seeing the ad for it in the newspaper.”

Me: “Okay. Well, that one is over but we will be having another Christmas festival in December.”

Caller: “That’s fantastic, but I was wondering… above your ad was an ad for a jewelry store. Do you remember?”

Me: “No, I don’t; I’m sorry. I just placed the ad. I didn’t really see it in the newspaper.”

Caller: “Well, it was for a jewelry store… I was wondering if you knew what store it was and if you have their number handy?”

Me: “Umm, no, I don’t. Maybe you can call the newspaper and find out?”

Caller: “Well, why don’t YOU have it?! It was above YOUR ad!”

1 Thumbs
1,751

Way TooOOOOH Much Information

, , , | Right | February 23, 2009

(Someone had left a massager in my department, and a little boy of about four found it and began to experiment with it. He held it up to his dad’s back and pushed the button; when that elicited no reaction, he held it up to his grandmother’s pelvic area and pushed the button.)

Grandma: “OOOOOOOOH! It’s a vibrator! ”

Little Boy: *laughing* “Did it tickle?”

Grandma: “Yes, it tickled! But put it down before you break it and your daddy has to buy it.”

Little Boy: *skips out toward the main mall* “It’s a vibrator, a vibrator! I vibrated Granny!”


This story is part of the Customers-Sharing-TMI roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!

22 Cringeworthy Stories About People Who Struggle With Veganism

 

Read the next Customers-Sharing-TMI roundup story!

Read the Customers-Sharing-TMI roundup!

1 Thumbs
3,219

Customer Service II: The Reckoning

, , , | Right | February 23, 2009

Me: “Thank you for calling [Company] Communications, how can I help you?”

Caller: “Yeah, my cable box in my bedroom is not working.”

Me: “Okay, I can take a look at that for you. How is it not working?”

Caller: “Look, I just want to watch Eragon in my room…”

(I finally figure out that the box will not take the signal we are sending.)

Me: “It looks like we will need to get a tech out there to replace the box.”

Caller: “Why?”

(I try to explain that the box is refusing the signal and that we need to switch the box. This goes on for five minutes before I give up and try an alternative answer…)

Me: “Um… the box has gone rogue and is no longer taking instructions from us. We need to bring it back in for training.”

Caller: “Oh, that makes sense! Why didn’t you just say that?”

Me: “…”


This story is part of the Still-Not-Getting-It roundup!

Read the next Still-Not-Getting-It roundup story!

Read the Still-Not-Getting-It roundup!

1 Thumbs
3,085

Better Off Popular

, , , | Right | February 23, 2009

(I am a lifeguard and jumped in to help a boy who had wandered into deep water. This interaction happens with his mother after I help the boy out of the water.)

Mother: *running over* “What happened?!”

Me: “Everything is okay, ma’am. Your son just went too deep into the water. He should be fine.”

Mother: “Well, why the h*** did you help him?”

Me: “Excuse me?”

Mother: “Why did you have to jump in and help him?”

Me: “Well, ma’am, it’s my job, and your son was having trouble swimming–”

Mother: *interrupting* “You idiot! You embarrassed my son in front of everyone! Don’t you think you should have thought about how embarrassing that must have been for a little boy?!”

Me: “Actually, no I didn’t think about that. I was more concerned about your son drowning than him being embarrassed.”

Mother: “That’s ridiculous! Why the h*** would you ever be more concerned about THAT?!”

1 Thumbs
5,452

Coming Soon: GetRobots.com

, , , | Right | February 23, 2009

Me: “Thank you for calling Gift Card Support. This is [My Name]. Can I have your name, please?”

Customer: “Oh! Uh! You don’t have an automated service?”

Me: “I’m sorry, sir… What do you mean?”

Customer: “Automated service: a recording answering the call, and not an actual person.”

Me: “No, sir. How can I help you today?”

Customer: “Uh, um… I don’t want to deal with a real person. I want a recording.”

Me: “Sorry, sir, but all you have is me. Do you want to check the balance on your card?”

Customer: *voice trembling* “You know what? Never mind, I was expecting this to be an automated service.” *click*

1 Thumbs
1,751