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Bitter About The Caramel, Part 2

, , , , | Right | January 20, 2019

A woman ordered a hot chocolate, and while I was making it, she asked for extra whipped cream and extra caramel topping — not an odd or hard request.

I handed it to her and she looked at me sharply, asking if I put chocolate in it — she watched me put the chocolate in — because it only tasted like milk and caramel.

Maybe that’s because she had me put half the caramel bottle on her drink. Half a bottle. I’m not exaggerating. She then proceeded to scrape off the whipped cream and flick it over the counter into the barista sink, and then she demanded more chocolate. After I gave her more, she asked for a heap of whipped cream and extra caramel syrup.

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Bitter About The Caramel

They Expect It To Be Handed To Them On A Silver Platter

, , , | Right | January 20, 2019

(The grocery deli where I work offers a variety of deli trays for ordering. Because of the time that goes into preparing these trays and because we are a busy location, we require at least 24 hours notice for these orders. A well-dressed, middle-aged woman comes up to the counter around 9:00 am. It’s important to note that during no point of this transaction does she seem like someone who has suffered recent emotional trauma. I go up to help her.)

Me: “Hi. What can I get for you?”

Customer: “Could I order a tray and pick it up today at 3:00 pm?”

Me: “I’m sorry, but we need at least 24 hours notice for our trays.”

Customer: *suddenly glaring* “Are you telling me no?”

Me: *taken aback and unsure how to politely make my “no” any more clear* “Well, as 3:00 pm today is well within a 24-hour period, no, we cannot fulfill your request.”

Customer: *angrily* “Listen. Someone in my family just died, and—“

(I REALLY wanted to hear the rest of that sentence and find out how a death in the family was going to justify yelling at a deli worker for doing their job, but regretfully this was the point at which my manager took over and I reluctantly went back to my original tasks, overhearing nothing else. I found out later that not only did my manager let the lady place an order for 3;00 pm that day, but she also let her order not just one, but four trays. We got the order done in time, but it was pretty hellish to frantically work on those four trays during the lunch rush. Unfortunately, my shift ended before the pickup, so I never saw if she came on time, was remotely grateful, or explained why she so desperately needed the trays. Forgive my callousness, but assuming she wasn’t making the whole thing up, I think her family would have forgiven her if she’d pick up some sandwiches instead of fancy fruit and cheese trays, even in her time of grief.)

Driving Away Any Tips

, , , , | Working | January 20, 2019

(My girlfriend and I just arrived in Philadelphia. First order of business: getting to our hotel. We head to the first cab in the line, and at first the driver seems all right; he pops the trunk, loads our bags, and asks where we’re heading. That’s about where the professionalism ends. As soon as he sits down, he starts the cab, turns on the meter, and breaks out his phone. The cab sits idle, burning fuel, while he waits for whoever he called to pick up. I consider getting out of the cab and demanding he pop his trunk, but I don’t trust him to notice I’ve even stepped out. Once his friends finally answers, we’re racing off. And I do mean “racing.” This cab has a GPS that notifies drivers if they are speeding, and the only time it stops chirping is when we approach a red light. If we pass stop signs, he most certainly doesn’t care. And at no point does he get off the phone. Thankfully, the cab has seat belts, so we have some peace of mind. As we approach the street our hotel is on, he shifts into the left-most lane and suddenly stops the cab. There are no cars in front of us, and while there is a streetlight, we’re a good two car-lengths shy of it.)

Driver: “Here you are. Fare’s [price].”

Girlfriend: “Where’s our hotel?”

Driver: *points to the building we’re stopped in front of* “It’s right here. This is the restaurant entrance. It’s all connected. The front entrance is further down, and there’s no place to make a U-turn around here.”

(I am tempted to ask why he didn’t take a left turn at the previous intersection — which I later confirmed would have wrapped around the block and easily brought us to the front entrance within about 20 seconds — but following this ride, I am more than happy to get out. I slide out to get the bags, and notice he’s not budging like every other cab driver I’ve ever had would — including himself if we count when we first entered.)

Me: “Would you mind helping with our bags?”

Driver: *shakes his head* “I can’t get out of the cab while it’s on the street.”

(During a more malicious phase in my life, I’d have been tempted to take our bags and run for it just to see how true that was. Instead, after unloading our bags, I do the rational thing.)

Me: “You said it was [Price], right?”

Driver: “Yeah.”

(I don’t remember the exact price, but I remember it required 50 cents exactly. I remember this, because I couldn’t believe my luck. I don’t normally leave my apartment carrying coins unless I’m certain I’ll need them, but on this day I got a soda from a vending machine while waiting for my girlfriend to use the restroom, and I got three quarters in change. Thanks to that soda, I had the means to pay him the exact fare while making it perfectly clear I was deliberately not tipping. And I still learned he could leave the cab while it was on the street, even with the keys still in the ignition, the engine running, and the door wide open. Although, while I was checking us into the hotel, the company informed my girlfriend that was, in fact, something he shouldn’t have done, even if he was displeased with his tip.)

Didn’t Get Her Fill(et)

, , , | Right | January 20, 2019

(I’m working in the seafood department of a grocery store. We sell pretty common fish, most sold as fillets. An older woman comes in one afternoon.)

Customer: “I want a fillets.”

Me: “Okay, which type of fillets?”

Customer: *slowly growing agitated* “A fillets.”

Me: “Ma’am, a fillet is a cut of fish. Not a type. I need to know what type you would like.”

Customer: “A FILLET! JUST A FILLET!”

Me: “Do you want a fillet of salmon, fillet of flounder? Cod? I need to know what type of fish.”

(The customer then threw her hands up in the air and stormed off, huffing.)

Phlegm Definitely Isn’t Cute

, , , , , | Romantic | January 20, 2019

(My partner and I have a little routine. I say, “How did you get so cute?” and he says “Radioactive cute-onium!” This time, though, he has a cold.)

Me: “How’d you get so cute?”

Partner: “Um, I think it’s because of all the non-cute substances I’m expelling from my body.”

Me: “Fair. Enough.”