Tryout And Tryout Again

, , , , | Right | June 23, 2017

Me: “Hi, thanks for calling [Restaurant]. This is [My Name] speaking. How can I help you?”

Customer: “Hi, when are tennis tryouts?”

Me: “I’m sorry; what was that?”

Customer: “Tennis tryouts. When are they?”

Me: “I’m sorry, I don’t know anything about tennis tryouts.”

Customer: “Are you sure?”

Me: “Yes, I’m sure.”

Customer: “This is the number to call about tryouts, right? It was on the flyer.”

Me: “No, sorry, this is a restaurant.”

Customer: “I see.” *hangs up*

Manager: “Wow, why won’t you let anyone tryout for the tennis team?”

Me: “I only want the best.”

The Write-Up Is Complimentary

, , , , | Working | June 23, 2017

(Two young girls approach me and ask to use our store phone to call their parents since their phone died. I let them dial but since they are calling long distance it doesn’t work. The only way to contact their parents is on their dead cell phones so I give the girls my phone charger and let them charge it behind the counter. They go on a few rides and come back, thanking me profoundly. A few days later my team lead approaches me.)

Team Lead: “Two girls left you a good reviews on Tuesday.”

Me: “Oh, really? Wow, I’ve never gotten that before.”

Team Lead: “Yes, but they say you let them charge their phone behind the counter?”

Me: “Oh, yes.” *explains situation*

Team Lead: “Okay, I see, but we’re still not allowed to do that. I’m going to have to write you up!”

Me: “But what about their compliments? No harm was done and I made their day!”

Team Lead: “It’s the rules, sorry.”

(So I was written up BUT I was also awarded by my supervisor two free tickets as a reward for the compliments. Way to confuse your workers.)

Allergic To Metal And Bad Customers

, , , , | Right | June 23, 2017

(I work for a large retailer. I have a metal allergy, and a necklace I wore the day before has given me a small red mark on the side of my neck. I didn’t think to cover it with make-up because of it’s size. A middle-aged woman comes to pay just as my supervisor is bringing me the change I have ordered. He waves me to ring her up first.)

Me: “Your total will be 9.72.”

Customer: *rather loudly* “Oh, my God.”

Me: “I’m sorry?”

Customer: *to my supervisor, loudly enough for everyone in line to hear* “This GIRL has a hickey on her neck! How could you even let her ring me up?! She should be fired immediately!”

(She gives me a smug, snarky look before turning expectantly to my supervisor, who looks a little lost.)

Me: *finally realizing what she is talking about* “Actually, ma’am, what you are referring to is a reaction to my metal allergy. I wore a necklace yesterday made of nickel by mistake.”

(She stares at me for a good ten seconds, then huffs.)

Customer: “Well, you ought to cover it. It’s disgusting.”

(I didn’t know what to say to that, so I just finished her transaction as quickly as I could. After she left, my supervisor turned to me and smiled.)

Supervisor: “I’m glad you handled that. The things I would have said could have cost me my job!”

Cheating Can Be ‘Armful

, , , , , | Learning | June 23, 2017

(We are in a Spanish class.)

Teacher: *jokingly* “Anyone planning to cheat on the test today?”

(Several students raise their hands in response. Unfortunately for one student, this also causes his sleeve to fall down, revealing notes written on his arm.)

Teacher: *face palms*

(The teacher made the student go back twice to wash the ink off but let him take the exam after, since he was “honest” about it!)

Can’t Put This Deli-cately

, , , , , | Working | June 23, 2017

(I work in the deli department in a retail chain. For months now, our staffing has been slowly getting less and less, making each of our individual workloads heavier while management puts pressure on us to get even more done, even scolding us in front of customers. What few and far between new hires we do see are out the door very quickly due to the intense workload and lack of respect from management and all requests to transfer to other departments are ignored. Eventually, we’re down to just four people total per day in our department as the business picks up due to warmer weather. As a result, the morale of the department is pretty much non-existent. Finally, after months of everyone not getting everything management is asking done each day, two managers get behind the counter themselves to “show us how easy our department is.” This is the conversation that followed.)

Manager: “So, after working deli today, I absolutely hate it. Even we couldn’t get everything you need to do done with who we have. Honestly, I’d never work this job for what we’re paying you.”

Me: *feeling so relieved* “Thank you! So, you’ll put a higher priority on hiring and show more understanding for when we can’t get it all done, right?”

Manager: “Well, we’ll see what we can do about hiring, but the fact is, not many people are applying to be in deli, so you’ll just have to make do. As for getting it done, we get emails from corporate about our numbers and when that happens, we have to hold people accountable.”

Me: “Wait, what?! You and [Other Manager] just said you couldn’t figure out how to get it all done, and with you both there, that was with two more people that we’re used to having. If you two, whose job it is to ensure the place runs properly, cannot make it run properly yourselves, why are the employees being held accountable?”

Manager: “You gotta understand; when we walk over and see empty shelves because nobody stocked it, that’s sales we’re losing!”

Me: “Did you and [Other Manager] manage to stock all the shelves yesterday?”

Manager: “Well, no, but you just gotta communicate with your coworkers and figure it out. While we’re at it, everyone in the deli seems miserable!”

Me: “Because we all are. The work conditions you just dealt with are the conditions we’ve been dealing with every day for months! We all tried our best to stay hopeful, but we’ve been warning you about the decreasing conditions this whole time, you’ve done little to nothing about it and now, as human beings, we’ve just reached our limit!”

Manager: “Well, if you’re going to be here, you’re going to act happier. The customers can’t see you all so miserable. If you don’t like that, then nobody is being forced to keep the job. The door’s always open for you all to leave.”

(On that note, I realized I wasn’t getting through to her. After going home that night, I thought long and hard on it and decided to accept her generous offer to leave. I gave my two week’s notice very shortly after and am currently much happier and less stressed. Unfortunately, most of my coworkers did not follow me out the door.)

Page 3/7312345...Last