Holy F***, Indeed

, , , , | Right | August 14, 2008

Customer: “You f****** b****! I’ll have your f****** a** fired for this!”

Me: “Sir, I do not appreciate your abusive language. If you do not knock it off, I am going to have to hang up on you.”

Customer: “I’m sorry. I’m really not usually like this.”

(I help with the customer’s problem, which involves some downtime while the website processes his request.)

Customer: “So, where are you?”

Me: “We’re based out of Utah.”

Customer: “I’m in Van Nuys, California. Do you know where that is, lady?”

Me: “I actually do. I lived there for six months.”

Customer: “No s***! What were you doing here?”

Me: “I was a Mormon missionary.”

Customer: “And what is your name?”

Me: *gives name*

Customer: “Holy f***. I know you. I’m the bishop!”

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From Runaway Bride To Ex-Wife

, , , , | Romantic | August 12, 2008

(A few years ago I was working at a video store when there were still late fees, and this exchange occurred after I scanned a couple’s rentals:)

Me: “Okay, sir, with the late fee from your last rental, your total is $9.50.”

Husband: “What do you mean a late fee? I always return my movies on time, so you need to remove that late fee right now!”

Me: “Well, sir, you returned–”

Husband: “I said I always return my movies on time and you need to remove that late fee right now! I’m not paying this!”

Me: “Then you won’t be renting these movies tonight. All late fees must be paid before renting again.”

Husband: “I’m not paying this, so you better take it off now!”

Wife: “What movie is this late fee for anyway? We always return our movies on time!”

Me: “This is for Runaway Bride with Julia Roberts. You rented it on the 6th and it was due on the 11th, but you didn’t return it until the 15th. ”

Husband: “Oh, yeah, that’s right; we never got around to watching it. I’ll pay for it.”

Wife: “We never rented Runaway Bride and I was out of town on the 6th.”

Me: “Well, ma’am, it’s showing that Jennifer rented the title.”

Wife: “Who is Jennifer?” *pauses and her face becomes red* “Oh, that b****!”

(The wife proceeds to slap her husband, take the keys, and drive away, leaving her husband in the store.)

Husband: “Well, I guess I deserved that, huh?”

Me: “Sir, you put your mistress on your account?”

Husband: “Yeah, she likes movies…”

Me: “You are aware that she could have opened her own account for free, right?”

Husband: “Oh, s***, really?”

 

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Smoked

, , , | Right | August 9, 2008

Me: “How can I help you, sir?”

Customer: “I want one single cigarette.”

Me: “No problem. Can I see your ID?”

Customer: “What? Do I look 14 to you?”

Me: “No, you look 18, but unless I get ID I can’t sell them to you.”

Customer: “Why can’t you sell me the beer and a cigarette?”

Me: “I am sorry, sir, but I could lose my job if I sold it to you without ID.”

Customer: “Oh, I am sure your job is sooo great and pays you a lot?!”

Me: “I’m not the one who can’t afford more than one cigarette.”

 

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I Know You Are But What Am I

, , , , | Right | August 1, 2008

Debtor: “It’s not my fault the payment didn’t go through; your system stuffed up.”

Me: “No, it didn’t; the message from the bank we have here clearly states ‘Invalid Transaction.'”

Debtor: “No, it doesn’t.”

Me: ” Actually, it does. I see here your credit card has expired.”

Debtor: “No, it hasn’t.”

Me: “I mean, the one we have on file. I can update this right now.”

Debtor: “It’s not my fault. You refused the payment.”

Me: “The bank, your financial institution, reversed the payment.”

Debtor: “No, they didn’t.”

Me: “Yes, they did. Why would we refuse a payment? Your bank reversed it. We need to update those details.”

Debtor: “No, you don’t.”

Me: “Please stop simply contradicting me.”

Debtor: “I’m not contradicting you.”

Me: “Yes, you are.”

Debtor: “No, I’m not!”

Me: *eye-twitch*

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If It’s So Easy, Do It Yourself

, , , , | Right | July 30, 2008

(We get a phone call on a Thursday night in December, the busiest season in catering.)

Customer: “May I speak to the owner?”

Me: “This is the owner. How may I help you?”

Customer: “NO, I mean the guy who is the owner.”

Me: “That’s my husband. I’m sorry, he is busy at the moment. Is there something I can help you with?”

Customer: “I need a catering menu emailed.”

Me: “I can certainly do that for you. When is your event?”

Customer: “Saturday.”

Me: “This Saturday? Like two days from now?”

Customer: “Yes.”

Me: “Well, I apologize but we are completely booked for this Saturday.”

Customer: “That’s why I wanted to talk to the other owner. I spoke to him two weeks ago and he said you were not booked.”

Me: “We weren’t booked two weeks ago, but we are now.”

Customer: “Well, I’ve already sent out the invitations, and I need food for my party.”

Me: “I’m sorry, but we are completely booked. We already have three large parties, and we just couldn’t possibly take on a fourth.”

Customer: “Can you recommend another caterer?”

Me: “Not really. I’ve never used another caterer, so I can’t recommend one.”

Customer: “Haven’t you ever been to a party catered by another caterer?”

Me: “We’re caterers. We don’t go to parties. We work at other people’s parties.”

Customer: “IT’S ONLY TWENTY-FIVE PEOPLE!”

Me: “Um… okay.”

Customer: “You said you have three parties. Couldn’t you just make enough extra food for 25 people and come over and serve it?”

Me: “You mean cater the party?”

Customer: “No, just make some food and bring it over and serve it, and clean up afterward. It’s fairly easy, isn’t it?”

(I adore it when people tell me my sixteen-hour-a-day job is easy.)

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