Their Receipt Has An Attention Deficit

, , , , | Right | June 19, 2017

(Working at a chain convenience store, we accept bottle returns, recently raised to 10 cents each, on any product we sell in the store. A man has come in with two empty cans, which we accept, and his two children. He purchases four beverages with bottle deposits on them, and rather than giving him the 20 cents for his bottles, I just added that amount to his charge as a payment. This shows up on our receipts as a separate payment, very clearly. With four people still in line, he comes back into the store.)

Customer #1: “I brought in two cans.”

Me: “Yes, sir. I added the deposit amount as a payment on your charge.”

Customer #1: “But you charged me for four bottle deposits. You overcharged me.”

Me: “No, sir, you bought four drinks with bottle deposit on them. ”

Customer #1: “Right, but I brought to empties back.”

Me: “Yes, sir. Right here it shows where I credited you those two cans.”

Customer #1: “But you charged me for FOUR deposits!”

(As this conversation is going, two more people have joined the line, and since I’m the only one working, I rush through an explanation of how we handle bottle returns, and how being owed 20 cents doesn’t make the till take off 20 cents. He leaves shortly, but obviously still isn’t quite satisfied with the answer.)

Customer #2: “Wow.”

Me: “Sometimes people pay exactly the wrong amount of attention.”

Taxed Ten Cents Too Much

, , , , | Right | June 19, 2017

Me: “Okay, your total is [total].”

Customer: “I have this five dollar off coupon.”

Me: “Oh, sorry, as it says on the coupon, the five dollars off are only for purchases of $25.00 or above, excluding tax.”

Customer: “But I have $25.00.”

Me: “Yes, but that’s including the tax. Your total before tax is $24.90 which is what the coupon counts. You can grab a candy or something to make it enough.”

(The lady stands there for ages angrily reading all the exclusions on the coupon.)

Me: “Uh… so did you want to grab a candy or…?”

Customer: “IT DOESN’T SAY THAT ABOUT THE TAX ON THIS COUPON!”

Me: “It’s a law that coupons can’t be used on tax, not store policy, so they wouldn’t write it on the coupon—”

Customer: “IT DOESN’T SAY THAT ABOUT THE TAX ON THIS COUPON. I’M CALLING THE BETTER BUSINESS BUREAU.”

(She then throws the coupon and storms out, leaving her purchases. All right, lady. If they printed every single consumer and business law on a coupon, it would go out the door!)

When There’s Been A Murder, Who You Gonna Call?

, , , , , | Working | June 19, 2017

(I work in the fresh cut area in produce. We also make guacamole, which is one of our most popular items. My coworker is on her fourth batch of the day when the manager walks in and asks how it’s going.)

Coworker: “I have so much guac on my apron, it looks like I murdered Slimer!”

A Model Racist

, , , , | Right | June 19, 2017

(My mother, my sister, and I are at a store to upgrade my phone. A lady in her 30s and what I assume is her mother walk in and ask to see a model for the new IPhone 6. Worker #1, who is a black man in is 20s, is told by Worker #2 that since they already have a model out, he can’t bring out a second one. Worker #1 tells the woman that he cannot show her the model at this time, and she and her mother go and browse the store. Five minutes later, a black man in his 60s comes up and asks also to see a model of the IPhone 6. Since the other model has been put back, Worker #1 shows it to him. After the man leaves, the lady and her mother storm back up to the counter.)

Customer: “I knew you were a racist!”

Worker #1: “Excuse me, ma’am?”

Customer: “I saw you give that BLACK man the model and not me! Does your manager know its staff is comprised of racists?! I DEMAND to see the manager and have you fired!”

(Worker #1 seems quite shaken up about this, and turns towards the manager, who is helping me and my family upgrade my phone.)

Worker #1: “[Manager] can you come here for a moment?”

Manager: “Excuse me, ladies.”

(The manager walks over and we can hear her trying to explain the situation to the customer, but the customer continues to argue and starts to raise her voice. My sister and I are trying our best to ignore her, but my mother decides to butt in when the lady starts to verbally attack the young man.)

Mother: “Oh, for the love of god! Would you just calm down?! This is obviously not his fault and you are disturbing the peace!”

Customer: “Stay out of this; this isn’t any of your business!”

Mother: “I think you made it EVERYONE’S business when you started screaming like a lunatic!”

(The woman and her mother leave in a huff, grumbling to each other. My mother turns to Worker #1.)

My Mother: “Don’t worry, dear, you did nothing wrong. You seem like an excellent young man, and she was a crazy b****.”

(Worker #1 chuckles and says thank you, and the manager comes back to help us. A tiny, old woman that was standing at the back of the store comes up to the counters and speaks to my mother.)

Old Woman: “Thank you for doing that; she was driving me insane!”

This Questionnaire Is Not Always Hopeless

, , , , | Working | June 19, 2017

(I’m applying online for a job at a chain pet supply store. There’s a pretty exhaustive application process, including a long list of statements you have to mark on a 1-5 scale from “strongly disagree” to “strongly agree.” Most are pretty typical for an entry-level retail job. For example, “I work best as part of a team” or “I appreciate constructive criticism from my superiors.” And then…)

Application Questionnaire: “When I look at the world around me, I feel little or no hope for mankind.”

(For the record, I marked “moderately disagree.” I never did hear back about that job, and not taking a screenshot of the question is one of my great regrets in life.)

Page 2,181/2,305First...2,1792,1802,1812,1822,183...Last