Unfiltered Story #91910

, , | Unfiltered | August 21, 2017

A few years ago I worked as a customer service rep for a call center. Specifically, I helped with cell phones. I’ll never forget the interaction I had when a customer called in to request a block be placed on a number that was calling her.

Me: Hello, this is [NAME] how may I help you today?

[After getting all of the prerequisite information this is what the customer says.]

Customer: You see, I need to put a block on a number that keeps calling me all hours of the night.

Me: I can understand that ma’am. I’d be more than happy to apply that block to your line so you don’t have to deal with this anym…

Customer: Yeah, he told me he wanted to suck my a**. I’m just not into all of that kind of stuff.

At this point I was laughing so hard that I had to hand the call off to my floor supervisor. I never found out if she got that number blocked but she DID tell every person she talked too that some creep wanted to do lewd things to her, and described those things in detail.

Tip Of The Hat Towards Karma

, , , , | Working | August 20, 2017

(I work at a restaurant doing carryout. It’s our down time, so all employees are supposed to help out wherever they’re needed. The girl who’s on checker does not get up to help at all. Mind you, I’m on carryout by myself and five different customers come up all at once. I grab a different coworker to come help me. While this coworker is taking an order, the phone rings and she puts it on hold.)

Coworker: “[My Name], there’s an order on the phone.”

Me: “Okay, I’ll get it in a minute.”

Lazy Coworker: “Who’d you say it was on the phone?”

Coworker: “[Regular Customer].”

(Mind you, Regular Customer always tips.)

Lazy Coworker: “I’ll get it!”

(When Regular Customer came to pick up his food, he did not tip! She only helped out to try and get that tip and he didn’t even tip this time! Karma.)

They’re A Card-Carrying Member Of The A**-Hole Club

, , | Right | August 20, 2017

(I get a lot of rude people throwing their credit cards at me. One day it happened one time too many.)

Rude Customer: *blathering on phone, throws card at me*

(The card falls in crack between my desk and wall.)

Me: “Oops, can’t reach that. Do you have another card?” *big grin*

Rude Customer: *to phone* “Hold on a second.” *to me* “You’ll get that, b****, or else!” *shakes fist*

Me: *bigger grin* “Can’t. Now, pay or lose your room!”

(She rants expletives at me, and I just smile, which only makes her madder. Finally the manager is called.)

Rude Customer: “She dropped my card and that’s my only one!”

Me: “Not true; she threw it at me. Check the cameras.”

(The customer choked, then flounced away. She later complained the corporate, and got a free certificate! Her card is still there as far as I know.)

Wasn’t Kitten Around About Children

, , , | Related | August 20, 2017

(I have decided never to have kids, and my family isn’t exactly supportive of that. My mom and my aunts are always looking for signs that I might change my mind. I’m also very bad with kids, especially babies, as I just don’t know what to do with them. One of the things I hate the most is when someone just drops their baby into my arms and assumes I’ll know what to do. One day, I’ve just arrived at my parents’ house from out of town, and my brother and sister-in-law are coming over with their infant daughter and a five-week-old kitten that they rescued from the side of the highway. While my brother is still getting my niece out of her car seat, my sister-in-law comes inside. I go to the front hallway to greet her.)

Sister-In-Law: *handing me something* “Here, have a baby!”

(I reflexively draw back like I usually do when someone tries to give me a baby, but then I realize she’s holding a baby cat, not a baby human.)

Me: *cuddling the kitten* “Aw, you’re so adorable! And you’ve gotten so big! You were half this size in the last picture I saw.”

Kitten: “Meow.”

Sister-In-Law: “Isn’t she precious?”

Me: “Yeah. This is making me want to get one of my own.”

(There’s a crashing noise from further into the house, and suddenly my mom comes racing around the corner, camera in hand. She looks ridiculously excited until she sees me holding a tiny cat, with no baby in sight.)

Mom: *with a disappointed expression* “Oh, I should’ve known. Well, I’m sure you’ll change your mind someday.”

Going On Break With No Paper Trail

, , , , | Working | August 20, 2017

(Once in a while, and only on Saturdays, they have four to eight people working on papers at a table in the back. It’s literally the easiest thing you can do there since all you have to do is put a paper in a bigger pile of papers, carry it over to a machine, and push it through. That’s it. One night, a new girl comes in.)

Me: “Hello.”

New Girl: “Hey…”

(Shortly after that we get the papers. We start and then about an hour later this gem happens:)

New Girl: *sigh* “I’m going on break.”

Me: “Uh, you can’t just go on break. Wait until they send you.”

New Girl: “Well, when are they going to do that?”

Me: “It’s gonna be a short night so, honestly, I don’t think we’ll get one, but maybe we’ll get a ten minute break later.”

New Girl: “No break…? Isn’t that, like, illegal?”

Me: “Well, no. New Jersey law says that you only get a half hour break after six hours. Since this only takes about four hours, we won’t get a break. I’ve done this a few times, though, so I know that eventually we’ll run out of paper and we’ll get a short break. It might be even longer if the machine breaks down instead.”

New Girl: “So you’re telling me that after touching this dirty paper for about an hour, I’m not even going to get a break.”

Me: “Yes… but there’s a good chance we wi—”

New Girl: *scoffs* “I’m going on break.”

(She grabbed her phone and left. I and other people working at the time were flabbergasted. We did eventually get our break, but she wouldn’t know since she was gone for about an hour or two. She eventually came back and continued to work for the remaining hour and then left. I’m glad she didn’t look at me during that hour, since I’m positive I glared at her every time I looked her way. Luckily, that was the only time that happened since I haven’t seen her there since.)

Page 2/14912345...Last
« Previous
Next »