Unfiltered Story #101117

, | Unfiltered | December 5, 2017

*At the movie theatre where I work, we are very strict on the age ratings for films; if we are caught letting an underage person in to watch a film that is too old for them, we would get shut down and fined. Most guests dislike this policy, but we’re encouraged to stand firm.*

Guest: Hi, I’m picking up some tickets for Spy.

*This movie is a 15 certificate, and to pick up tickets you need a the payment card, the reservation number or some form of ID*

Me: Sure, do you have the card you paid with?

Guest: No.

Me: Okay, what about the e-mail with the reservation number?

Guest: No.

Me: …Okay, do you have some form of ID? That matches the name used to book the tickets?

Guest: My daughter booked them, I have her passport.

Me: *figuring no-one steals a passport just for movie tickets* Okay!

*I start looking up the reservation with the name. Then I look at the passport in front of me*

Me: Excuse me, how old is your daughter?

Guest: Uh… fifteen!

Me: *looking at her passport*

Guest: Well, she’s fifteen next week.

Me: …Her passport says she is 15 next January. We can’t allow her to see this film, but we will refund the tickets and you can see something else?

Guest: *irritated* Fine!

*I call down my supervisor and the guest says she needs to talk to her daughter, who was meeting her there. She has the tickets in her hand, ready to be refunded by my supervisor*

*After twenty minutes, we can’t find her anywhere. I’ve served other guests, and my supervisor says he saw some guests go in rather quickly to the screens. I decide to go and check the screen where, lo and behold, the guest is sat, ready to watch the 15 Certificate film, with her mother*

Me: Excuse me, were you the guest who was waiting for a refund?

Guest: Uh…

Me: Are you [name on passport]?

Daughter: Yes?

Me: You can’t be in here. You’re not old enough.

*They threw a fit, and eventually slunk out when I told them – repeatedly – it was against the law. EVERYONE in the theatre was staring, and they were very embarrassed. I’ve worked there for a year and no-one over the age of about 12 has ever actually snuck into a screen before!*

The Only Thing You’re Washing Is Yourself Of This Job

, , , , | Working | December 4, 2017

(I’m between jobs and doing temporary placements washing dishes to keep up. I’m doing a three-day job in my least favorite kitchen, which has by far the heaviest workload, despite servicing a canteen that’s open two hours a day, at an office in the middle of nowhere. Net result is that 90% of the food gets thrown away. On the third day, I get there, and I find the manager looking angry.)

Manager: “Where have you been?”

Me: “I’m due in at 10:00. It’s 9:50.”

Manager: “The others haven’t turned up. You should have coordinated and arranged to come in if they couldn’t make it!”

Me: “I… don’t know them outside work. If you needed me in earlier, you should have phoned me.”

Manager: “Well, you’d better sort this out now. We’ve had no one working pot wash all morning.”

(He shows me a station where no less than six trolleys are piled high with equipment.)

Me: “Wasn’t there anyone you could have assigned to it?”

(There are about 15 cooks working in this canteen.)

Manager: “I couldn’t spare anyone. Now get on with it!”

(I try my best, but things are piling up faster than I can wash them. After half an hour…)

Manager: “This pile’s bigger than it was before!”

Me: “I’m doing my best. This station is supposed to be run by three people.”

Manager: “Then pick up the pace. We need all this stuff in the next ten minutes!”

Me: “Or what? I’m not an expert, but I’ve seen [Big Restaurant] manage a whole day with half of what you’ve cooked so far. You’re cooking one meal, you’ve been cooking it since lunchtime yesterday, and there’s more food piled up than anywhere else I’ve worked. What do you think is going to happen if you have to wait ten minutes?”

(To my surprise, he can’t respond, but continues to shout at me. Fortunately, I get a call from a company I applied to inviting me to an interview. My contract allows me to use my phone, and I know they’ll offer the interview to someone else if I ask them to, so I find some jobs to do one-handed as I talk.)

Manager: “You need to turn that off!”

Me: *mouthing* “I need to take this.”

(He follows me round while I try to ignore him.)

Manager: “If you want to talk to your friends, I can send you home to do it!”

Me: *covers the speaker for a second* “Do it, then!”

(I dropped the tray I was carrying and left.)

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When The Schools Are Expected To Parent

, , , , | Learning | December 4, 2017

(I work in the reception of a school. We are just about to leave when the phone rings. Instead of letting it ring out, I decide to answer it. Note: At the beginning of the call, there is an automated message saying all calls are recorded.)

Me: “[School], how may I help you?”

Mother: “My daughter has told me she was in a fight with another boy at school, and that no one there did anything to stop it.”

Me: “I see. If you could give me the name of your daughter, and the time it occurred?”

Mother: “[Daughter], and literally just now!”

Me: “Now?” *looking at the clock which says 17:15* “And this happened at school?”

Mother: “No, right outside my house. I watched it from the window.”

Me: “Well, I’m not quite sure what you want me to do.”

Mother: “I want you to punish the boy!”

Me: “With all due respect, Miss [Mother], your daughter had this altercation outside of school hours, and outside school property. We have no control over the children at this time, and have no authority to reprimand them.”

Mother: “That’s ridiculous! I’m writing a letter to the school board!” *hangs up*

(Several weeks later, we heard about the letter, and it differed greatly from her account on the phone. The recording was sent to the board, and yesterday I was asked to remove her daughter from the roster. I don’t know if she was excluded or her mother decided to pull her out of school, but I hope she has a better time wherever she ends up.)

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That’s A Lot Of Men Coming Out Of Your Bedroom

, , , | Related | December 4, 2017

We once lived in a two-storey building, which was actually located in the middle of a bustling city centre, with buildings close by and loads of shops around us. Our flat was distributed along two floors, and below us were the shops. Due to this, it was often very busy around us, and we often had workmen doing stuff on Saturdays in the shops, etc.

One day, the people who had the exact same flat but sort of opposite us had some work done, and their workmen actually had to do it from our balcony, the one in my bedroom, but on the second floor. Meanwhile, my mother had some guests and was entertaining them. The workmen asked, once they jumped from the neighbor’s balcony to mine, if they could come and go through our apartment since that would be way quicker, and I said sure. I went down and told my mom, but she was in the middle of a talk and just said, “Yeah, yeah.”

Ten minutes later, a crew in overalls, who had not come in to our house, came down the steps into the living room. I wish you could have seen my mother’s face, blinking fast, staring, trying to figure out where they came from!

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Unfiltered Story #101111

, | Unfiltered | December 4, 2017

I work at a retail store in England. One day this woman comes up to the counter and the following happens.

Me: Hello. Did you find everything today?

Woman: (No Answer)

I continue to scan the items
until i get to the total.

Woman: THATS NOT THE RIGHT F*****G PRICE

Me: Oh, I’m sorry, which one is incorrect?

Woman: THE HANDBAG YOU F*****G IDIOT !!

Me: Ok, if you show me where the handbag is i can have a look at the signage and correct the price for you.

She walks me over to the bag and i explain that, that particular item is not on sale.

Woman: GET ME YOUR F*****G MANAGER

I walk over to the phone and call the manager to come down.

Me: The manager is just over coming down, she will be with you in a moment.

less than 30 seconds later the woman slaps her hand on the desk and screams abuse at me.

Woman: WHERE IS THE FUCKING MANAGER YOU C**T !!! I TOLD YOU TO GET ME THE FUCKING MANAGER !! IF I DONT HAVE A MANAGER HERE IN 2 SECONDS I WILL HAVE YOU FIRED !!!!

My colleague then politely replies for me

Colleague: If you would just like to wait a few more seconds I’m sure the manager will be right with you.

The woman then really makes a turn for the worst. She leans over the desk grabs my colleagues shirt and pulls her in

Woman: YOU F*****G LITTLE COW!! I WILL HAVE YOUR JOB FOR THAT!! YOU NEED TO LEARN SOME F*****G MANNERS !!! DO YOU KNOW WHO I AM? HOW DARE YOU TALK TO ME LIKE THAT!! CONSIDER YOURSELF FIRED YOU F*****G LITTLE C**T !!!

At this point my colleague is in tears and another colleague comes to take her away from the situation. She takes my colleague away and another one comes in.

Colleague 2: HOW DARE YOU TALK TO OUR STAFF LIKE THAT!! WHAT GIVES YOU THE RIGHT TO TALK TO AN EMPLOYEE LIKE THAT, LET ALONE TOUCH THEM !!!!

By this point my manager has seen all of the events and comes over to intervene.

Manager: What seems to be the problem?

Woman: IM F*****G SUING YOU FOR FALSE ADVERTISEMENT!! ON TOP OF THAT YOUR B***H OF AN EMPLOYEE JUST VERBALLY ASSAULTED ME !! IM GOING TO HEAD OFFICE AND THE POLICE ABOUT THIS!!!

Manager: Actually MADAM. You were VERBALLY ABUSING my staff. I have heard the entire altercation and i have a good mind to call the police myself and have you arrested.

Woman: YOU CANT CALL THE F*****G POLICE ON ME!! I KNOW MY RIGHTS !!

Manager: Actually i can call the police, and if you don’t leave my store immediately i will.

Woman: IM NOT FUCKING LEAVING UNTIL YOU FIRE THIS C**T OF AN EMPLOYEE AND GIVE ME A FREE HANDBAG !!

Manager: One, you are absolutely not getting a free handbag. Two. Here is the number for head office, feel free to make as many complaints against me as you like.

My manager then grabs the woman by the shirt pulls her in and says very clearly

Manager: AND THREE. IF YOU EVER TALK ABOUT OR TOO ANY OF MY EMPLOYEES LIKE THAT, ESPECIALLY MY SON (points at me) LIKE THAT AGAIN I WILL DROP YOU.

My mum/ manager then lets go of the woman. By this point the woman has turned white and proceeds to run out of the door.

The other customers and staff that have witnessed the whole event are in absolute shock but cheer my mum for what she did. Someone even brought her a cake.

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