Put Your Money Where Your Mouth Went

, , , , , | Right | October 25, 2017

(I work at a bar.)

Me: “Okay, that’ll be £14, please.”

Customer: “I’ll pay on my card.”

Me: *points to the sign behind me* “Cash only, sorry.”

Customer: “Is your machine broken?”

Me: “No, we don’t have a card machine.”

Customer: “But I paid by card last week.”

Me: “Doubt it.”

Customer: “You must be new. I used to pay by card all the time here.”

Me: “Well, I’ve worked here for five years. The bar itself has been open for seven. In that time, we have never had a card-machine. If you mean you paid by card at the strip-club that this venue used to be, then you would be right.”

Customer: “Erm… You sure your machine isn’t working?”

Me: *deadpan face*

(The customer walks away.)

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Unfiltered Story #98567

| Unfiltered | October 25, 2017

Our shop has recently been bought out by a large chain. They’re keeping the staff on and want us to help out with the shops makeover. The place is being painted, new signs, new shelves, new checkouts everything is changing and the shop is busy with decorators and staff. We’ve shut the shop for the day as we can barely move for all the equipment, stock and general debris but workers are moving in and out of the shop so the doors are still open but we’ve lowered the metal shutters to indicate that we aren’t open and we’ve also had notices displayed for weeks to state we won’t be open today. Despite this several customers still try and come in, bending under the shutters and clambering over shelving and only after after that obstacle course is done do they look around at the bare wires and stripped bare walls and shelving and all say the exact same thing:
“oh are you closed?”

Unfiltered Story #98564

, | Unfiltered | October 25, 2017

(I am filling the produce section at a popular UK supermarket to the specifications given to be by my manager: stack it high. As a result, items often shift and fall off the shelves when a customer picks one up. It’s a busy day and I am stacking boxes of bananas when I see a bag of oranges fall off the shelf after a customer had picked up a different bag. Knowing this happens a lot, I assume the customer hadn’t noticed and I walk over, and put it back on the shelf. The customer and her husband who were halfway down the aisle stop and turn to me.)

Customer’s Husband: Excuse me, what do you think you are doing?

Me: I’m sorry?

Customer: Oh, now you’re getting cheeky? How dare you treat us like this?

Customer’s Husband: You have a serious attitude problem, no wonder you are stuck in a dead end job.

Me: I’m sorry if I seemed to have an attitude, this happens all the time I was just putting it back up on the shelf.

Customer: You rude little b***h! I’m going to speak to your manager!

(Off they go, and come back several minutes later with the worst manager I have ever worked with, who asks me to step into the office that is directly next to customer service and explain what had happened.)

Manager: Well why did you have an attitude about it? Why did you call the customer a “stupid b***h under your breath? They are hardly going to lie about that are they?

Me: I don’t know what they told you, I was just doing my job and I didn’t say anything to them before they talked to me

Manager: Well, you must be lying *begins to shout* YOU CANNOT TREAT CUSTOMERS THIS WAY IT IS UNACCEPTABLE

(He continues on his rant, and as we leave the office the two customers are stood right outside the door, smirking at me. I have no idea why they decided to pick on me that day.)

Tipped To Be A Great Night, Eventually

, , , , , | Hopeless | October 24, 2017

(A few years ago, I worked in a small, family-run Italian restaurant. On a busy Friday night, a young couple comes in to eat and asks me for the bill when they finish. I take the bill over and they pay by debit card. After they pay, I thank them for coming and go back behind the counter to prepare another table’s bill. Afterwards, they come up to speak to me.)

Customer: “Hi, we’d just like to say thank you for the great service and food, but we feel really bad; we have no change for a tip.”

Me: “Oh, don’t be silly! That’s fine. Honestly, it’s no problem. I’m glad you enjoyed it!”

Customer: “Thanks for being so understanding; we really feel bad, though.”

Me: “Honestly, don’t feel bad; it’s enough for me to know you enjoyed it. Have a great night!”

(They leave and I get on with the night. About 20 minutes later, I am at the counter and someone calls out.)

Customer: “Hi again. We came back to tip you.”

(He hands me a £10 note.)

Customer: “We wanted to come back after we’d been to the cash machine; we really did have a great time.”

(I thanked them profusely and they left. I was so shocked they went out of their way to come back, even though I really didn’t mind I’d not been tipped. The service industry is hard work, but it’s people like that who make the difference!)

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I Love That You Know That

, , , , | Friendly | October 24, 2017

(I am asexual and aromantic.)

Friend: “Everybody needs love!”

Me: *glares at her*

Friend: *points to me* “Except you.”

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