I’ll Have What She’s Having

, , , | Right | August 16, 2017

Customer: “Excuse me, is it true that your hot chocolate can induce orgasms?”

Me: “Umm, I don’t think so.”

Customer: “Have you had it?”

Me: “Yes, and no, it didn’t induce a… you know.”

Customer: *pointing to her friend* “[Friend] here says she has an orgasm every time she has your hot chocolate. Isn’t that right, [Friend]?”

Friend: *blushing and whispering* “No! I said I like it so much every time I have it that I could orgasm!”

Customer: “Oh. Well, I’ll just have a coffee, then.”

Hasn’t Got The Energy To Deal With This

, , , , , , , | Right | August 15, 2017

(I used to work for one of the major energy suppliers in the UK. Over the years I heard all kinds of excuses not to pay the bill, some genuine, some just plain crazy. One of my favourites occurs when I am on the evening shift. A customer calls up, furious that we keep sending him bills.)

Customer: “I’m not paying because I don’t believe in paying for energy.”

Me: “You used the energy; you have to pay for it, whether you believe in it or not. I understand if you cannot pay all in one go and am happy to set you up with a payment plan, if you’d like.”

Customer: “No! I haven’t used any energy. I’m not paying for what I haven’t used.”

Me: “That’s not what the meter readings are saying.”

Customer: “Then your meters are faulty. I’m not using anything.”

Me: “You seem to be calling us from your home phone. Is that right?”

Customer: “Yes.”

Me: “It’s also dark out. Do you have a light on?”

Customer: “Well, of course I am. How could I see without it?”

Me: “Your phone uses energy and so do your light bulbs. You just admitted to using energy.”

Customer: “NO! Phones are just phone lines – they don’t use electricity. Also light bulbs use solar energy. I am NOT using any of your electric.”

Me: “Oh, do you have solar panels?”

Customer: “No! You don’t even need them. All light bulbs run on solar power. They’re LIGHT bulbs. Light is powered by light. You know, from the sun. Sun LIGHT.”

Me: “I can also hear a television or radio on in the background.”

Customer: “Yes, but it’s SATELLITE. It runs off the SATELLITE, not electricity. God, you people are so f****** stupid.”

(I pause for a moment and decide this is just one of those battles that isn’t worth fighting. We have lots of customers waiting and this customer doesn’t seem willing to budge.)

Me: “Unfortunately, it appears as though your appliances are using electricity because your meter readings are going up. This bill must be paid. If you do not clear your balance or set up an arrangement, we will go to court for a warrant, which will allow us access to your property to fit a prepayment meter to ensure the energy is paid for. This will also incur further charges to your account. I can set you up on a payment plan today to prevent this.”

Customer: “Go f*** yourself, you stupid b****. Go ahead. Take me to court. I’m not using any energy. You’ll never get that warrant!”

Using Alternative Words

, , , , | Right | August 14, 2017

Me: “Can I get you anything?”

Customer: “No, thank you. I was wondering, though, why are there so many alternative couples in here?”

Me: “Alternative?”

Customer: “Well, gay. I don’t like using that word though because it normalises the perverse.”

Me: “I see… Well, this is a gay bar, so that’s why there are so many gay couples.”

Customer: “Oh, an alternative bar! How interesting. Are you alternative?”

Me: “Yes, I’m gay.”

Customer: “How interesting!”

(Other than referring to anything gay as “alternative” she seemed quite pleased with everything and spent most of the evening with us.)

Interview Drama

, , , | Working | August 14, 2017

(I’m interviewing candidates for a role, I have already seen their CVs and have picked out the best of the bunch. All they have to do it impress with their personality and answer some simple questions.)

Me: “So why did you apply for this role?”

Candidate: “Well, I have always wanted to work in engineering.”

Me: “Really? Okay, that’s interesting. Well, this is a new field for you; what makes you think you have the ability to perform in this role?”

Candidate: “Well, my degree will really help me.”

Me: “Your degree in…” *I check papers* “…drama? How… would… that help you?”

Candidate: “I… err. Well…”

(It turned out that they couldn’t answer simple questions about their own CV, and more likely than not made a lot of it up. We went with someone else.)

Caught You Egg-White Handed

, , , , | Right | August 14, 2017

(My coworker is handling a return when he calls me over.)

Coworker: “Can you check this? It doesn’t feel right.”

(I pick up the paint tin he is pointing at, and it does indeed feel off. The contents is moving around a lot more freely than expected.)

Me: “Sorry, but do you mind if I check the contents?”

Customer: “I do. You can check it after I have my refund.”

Me: “We won’t be refunding anything until I’m certain of what is inside.”

(I start removing the lid.)

Customer: “I SAID YOU’RE NOT ALLOWED!”

Me: ”This is… I don’t know…”

Coworker: *to the customer and backing away* “What is it?”

Customer: “It’s… it’s egg white.”

Me: “An entire paint tin of egg whites?”

(He fumbled for a bit then made a grab for the tin. He then ran out of the store, spilling the egg white everywhere. The strange thing was, the amount of eggs he would have needed to purchase to fill any entire tin would have cost more than the refund.)

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