It’s Going To Be One Of Those Days… We Think

, , , , , , | Working | December 8, 2017

(As a call center, we work seven days a week. As a result, most people’s weekends aren’t Saturday and Sunday. Today, Tuesday, one of my coworkers says to another:)

Coworker #1: “Tomorrow is your Friday, isn’t it?”

Coworker #2: “No, it’s my Thursday.”

Coworker #1: “Oh, that’s right; it’s Wednesday!”

That Age-Old Discount Trick

, , , , , , , | Right | November 13, 2017

(My coworker who normally works in the morning is helping a customer at our donut case. It’s about four in the afternoon.)

Customer: “Why are these donuts so expensive?”

(Donuts are 50 cents each.)

Coworker: “Well, they do go on sale later in the evening.” *to me* “What is the deal with donut sale?”

Me: “Donuts are 50% off after five, but you have to buy a dozen.”

Customer: “I have to wait an hour to buy donuts?!”

Me: “If you want the discount. And you have to buy a dozen.”

Customer: “Can’t you just give me the discount? I only want two. I’m old!”

Me: “I’m sorry. I can’t give you the discount.”

Customer: “Well, who can? I’m old!”

Me: “Maybe the store manager.”

(The customer wanders off and comes back a few minutes later.)

Customer: “The store manager said I could have the donuts for half price.”

Me: “Okay.”

(The customer picks out his two donuts and shakes them angrily at us as he walks away.)

Customer: “I’m old!”

Coworker: “I’m middle-aged! Where’s my discount? You’re young! Where’s your discount?”

Unfiltered Story #91939

, , | Unfiltered | August 24, 2017

(I work at a small store that’s part of a local nonprofit that provides services to the blind and visually impaired. All the items we sell in the store are aids for the visually impaired. We have a fairly large stock of white/red canes for the blind and there are actually a lot of traits that will affect the price of a cane: length, material, number of folds, type of cane tip, brand, cane style, etc. I get a lot of weird calls, but this one is my favorite.)

Me: “Thank you for calling [Our Nonprofit] Store, how can I help you?”

Customer: (it sounds like she’s standing on the side of a highway and she is yelling) “HOW MUCH ARE YOUR CANES?”

Me: “Well, that depends. We carry a wide variety of canes. Are you looking for a graphite or an alu–”

Customer: “CANES!”

Me: “Yes, what materi–”

Customer: “CANES FOR BLIND PEOPLE.”

Me: *realizing this is going nowhere* “They’re $25. Thanks.” *hangs up*

(In reality, a cane could cost anywhere from $15 to $65, depending on what you want.)

Answering The Call Of Duty

, , , , , | Right | August 10, 2017

(I’m working the graveyard shift at our dispatch center, answering 911 calls from the public. Usually this is the time when we receive our most interesting callers.)

Caller: “I’d like to speak the head honcho, you know? Who is ever in charge of the… uh… department or police or whatever?”

Me: *thinking he wants to speak to a supervisor to make a complaint* “What is this in regards to?”

Caller: “About a job. How to get one with the police.”

Me: “…I’m sorry?”

Caller: “I’m asking about how to get a job there.”

Me: “You’re asking about getting a job… on an emergency line?”

Caller: “Yes, I think I’m really good at what I’m doing now. I could help out, work as… uh… what’s it called… for an undercover cop. That’s what I mean. I could work as an undercover cop. How can I get a job doing that?”

(Just to make sure he’s not doing anything that could endanger himself or the public, I decide to continue and ask questions.)

Me: “And what is it that you’re exactly doing right now?”

Caller: “I’ve been noticing a lot of crime and drug sales in the area. At my home and at [Major Intersection on East side of town.] I play a lot of Call of Duty and I know what I’m doing. I’m just watching all the activity around me. I think I could be a real help. I just have this one little thing in court that I need to take care of, but other than that, I don’t have anything else. I’m clean.”

(At this point, I’m too flabbergasted to be my usual stern self when someone abuses the 911 system. I remain patiently polite, already imagining telling this story later.)

Me: “Okay… well… you will need to go to the town’s website and look for any job openings for the police department. I think they’re hiring officers now, so go take a look. Just don’t call 911 asking for a job here. And if you do see anything drug deals or anything like that going on, don’t confront the people, just give us a call and let us know.”

Caller: “Yeah, yeah, of course. I won’t confront them. I’m just watching. So, just go to the town’s website?”

Me: “Yes. You can fill out an application there.”

Caller: “Thank you so much! I really think I could be a big help.” *click*

Dispatcher: *next to me* “Did someone really just call 911 for a job? Were they serious?”

Me: “I… don’t… know.”