They Swim Upriver To Mate

| Phoenix, AZ, USA | Tourists/Travel

Customer: “I would like to schedule a Grand Canyon white water rafting and whale watching trip, please.”

Me: “So you’d like a tour to go to the Grand Canyon and then a tour to the ocean for whale watching?”

Customer: “No, I want to see the whales at the Grand Canyon!”

Customer Service Speaks Your Language

| Clearwater, FL, USA | Rude & Risque

(A customer calls on phone asking for directions.)

Me: “Thank you for calling [travel agency], how may I help you?”

Customer: “Yes, I need to pick up my friend getting off the bus depot. Where are you located?

Me: “We are 1/2 mile east of [road], across the street from [sports bar].”

Customer: “What’s that? Could you spell that for me?”

(I proceed to spell the name of the establishment.)

Customer: “Oh, [sports bar]. You should have just said ‘boobies’! That would have been much faster.”

Misunderstanding Headwind

| Dallas, TX, USA | Uncategorized

(I am selling an elderly woman an airline ticket for her first trip on a plane.)

Me: “Would you prefer a window seat or an aisle seat on the plane?”

Customer: “Oh I think I’ll take an aisle seat. I plan on getting my hair done before the trip and I don’t want it blowing around.”