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He Also Blames Others When He Burns A Pie

, , , | Right | CREDIT: Elysiumsw | December 25, 2021

I was working at a large toy store and was the closing manager on Christmas Eve. I always volunteered to work most holidays, since my family wasn’t nearby and I didn’t have kids. The extra money never hurt!

We had posted for weeks that the store would be closed at 6:00 pm on Christmas Eve so that we could partake in the holiday with our families. It was 6:00 pm and we were pretty fortunate that all the customers had wished us a happy holiday and left the store. We had actually very few issues that night! I locked the doors, dimmed the lights, and started to take the cash drawers while the rest of the staff cleaned up.

While I was in the back office, doing the cash drops in the safe, my Asset Protection guy knocked on the door.

Asset Protection: “Uh, hey. There is a guy banging at the front door and yelling that it is an emergency.”

Surprised and not knowing what was going on, I deposited the cash in the safe and headed to the front with [Asset Protection]. Halfway to the front, I heard the banging. At this point, the rest of the staff were starting to gather nearby to see what was going on and getting ready to leave for the night.

We had two sets of double doors. I unlocked the first door, opened it, and walked into the vestibule with [Asset Protection] behind me. The guy was still banging on the glass doors frantically, even though he could see me approaching.

I approached the door but didn’t open it. I raised my hand to motion for him to stop banging so I could talk. I wasn’t about to open the door.

Me: “Hi. Is something wrong?”

Man: “Yeah! I need to get my kid’s Christmas present!”

He yelled that at me, and I was stunned for a moment. I looked back at [Asset Protection] and then to my staff who were on the other side of the vestibule door, as if wondering if I’d heard him wrong. Before I could reply, he started slamming on the door again.

Man: “LET ME IN! I have to get presents!”

Me: “I’m sorry, sir. We closed at 6:00 and I have already removed all the registers.”

Man: “What the f*** does that have to do with me?! LET ME IN! I’ll be quick!”

Me: “I’m sorry, sir. There is nothing I can do.”

Man: “What the h***?! Just let me in right now! It won’t take long. You are wasting my time!”

Me: “I’m really sorry. Please come back during normal business hours.”

I motioned for [Asset Protection] to go back in and I turned to follow him. I heard the man start swearing at me and bang the door again.

Man: “YOU ARE GOING TO RUIN MY KID’S CHRISTMAS!”

I turned around once we were inside the store.

Me: “No, you are. You should have come earlier.”

I locked the door and turned out the lights, and we all left from the back door.

I did feel bad for the guy’s kid, but I had a responsibility to my staff. It wasn’t our fault he decided to do Christmas shopping on Christmas Eve after business hours.

Flawless Victory

, , , , , , , | Working | November 17, 2021

A few years ago, I was working as a retail journalist and got to cover the opening of a huge new toy store on a famous street in central London. The planners went all out, and the bigwigs of the company were walking around and talking to everyone. They even had several dozen costumed characters there to perform for the kids.

I saw them getting ready and had to do a double-take as I noticed a character who seemed a little out of place.

And that’s how I got the chance to see a choreographed family-friendly dance featuring such stars as Bob the Builder, Fireman Sam… and Scorpion from Mortal Kombat.

A fun night was had by all.

Their Reasoning Skills Are Offline

, , , , | Right | November 1, 2021

We get calls like this probably ten times a week.

Me: “Thank you for calling [Toy Store]. How can I help you?”

Caller: “Hi. I’m looking at this product on your website. It says, ‘Online exclusive.’ I was just wondering if you have it in stock?”

I Wanna Be The Very Best, Like [Employee #1] Never Was

, , , , , , | Right | CREDIT: DugFinn | September 27, 2021

My brother and I have been crazy into Pokémon since it came out. We basically grew up with it. When I was fifteen and he was thirteen, [Toy Store Chain] used to host official sponsored Pokémon League events each Saturday morning from 9:00 am to noon, and we always went. My brother and I even started showing up early to help the organizer — a designated [Toy Store] employee — in setting up. It was easy: go into the back employee-only room, grab tables, chairs, pens, promo cards to pass out, badges to award, and new badge books for the newcomers.

[Employee #1] didn’t know s*** about Pokémon, but my brother and I were super used to the League from when we attended at card shops, so we let him know what was what when he didn’t know what to do. He quickly just pushed more and more of the tasks onto me, and I was happy to take on the duties. Pretty soon, my brother and I were kind of running the event, and [Employee #1] would disappear for most of the three hours. No one seemed to notice or care though, since I was doing a great job and all the kids were having a great time. Also, I was d*** near unbeatable, and in the world of card games, that makes you the boss. That’s just how it works.

At one point, my brother and I noticed that [Employee #1] hadn’t shown up in about three weeks —not that we really cared. We just went into the back room by ourselves, carried the tables and chairs out, passed out the promo cards to each attendee, stamped their badge books, presided over matches, gave awards, etc. Then, at noon, we cleaned up, took the tables and chairs back, neatly stacked everything, and hung around until our mom came to pick us up.

So, on the third week after noticing that [Employee #1] hadn’t shown up, another employee found my brother and me as we were putting stuff away.

Employee #2: “Are you the ones that have been running the Pokémon thing for the last few weeks?”

Brother & Me: “Yes.”

The employee got an, “Oh, s***,” look on his face, like he wasn’t sure what to do now. He stood there thinking for a bit.

Employee #2: “How old are you?”

Me: “Fifteen.”

Employee #2: “Okay, don’t go anywhere.”

He left and came back and got basic information from me, like my name, address, etc. Bless my naive little heart, I answered everything. Then, we left.

The next Saturday was business as usual. The following Saturday, [Employee #2] showed up after we got done putting away all the stuff and handed me an envelope. Inside was a paycheck for like $130. It was back-pay for all the hours I had “worked.” It turned out that [Employee #2] was the manager and he’d been getting so many compliments from the parents about their “employee that ran the Pokémon League” that he’d been trying to find that employee for weeks, but all his employees kept saying, “It’s not me.”

Apparently, it was a complete mystery to everyone how the tables and chairs were being put out and being put back and who was actually running the event. Remember, my brother and I were just another pair of kids in a crowd of over twenty-five people aged six to thirty. As far as the [Toy Store] staff was concerned, it was a ghost running the events.

And that’s how I accidentally got my first job. I never found out what happened to [Employee #1], but I never saw him again. To this day — I’m thirty-eight now — I still have it in my resume that my first job was as a Pokémon Master. The strange thing is that not a SINGLE employer has ever questioned it.

I Don’t Work Here… But Maybe…

, , , | Right | CREDIT: Daydreamer0181 | September 21, 2021

A long time ago, I used to work in an educational toy store in my local mall. After it closed down, I had to find new places to shop for the kids in my life.

I had gotten a nephew of mine started on a scale wood “Thomas The Train” toy line. Someone I knew told me a bookstore chain had started carrying the line, so I decided to swing by to see what new pieces had come out for the holidays.

I started looking and overheard two women talking about whether they should get their kids started because both kids loved “Thomas The Train”. Before I could stop myself, I introduced myself, and when I mentioned the store I had worked at, they both lit up, suddenly remembering that they had seen me there.

They started asking questions and I gave them advice. About the time they were done, more people started asking me questions. Before I knew it, I had been standing in about the same spot for more than an hour just selling the heck out of these trains.

When the crowd finally dispersed, I made sure I had the two pieces I wanted and started to head to the register, only to find the department manager, and the store manager standing there, along with the girl actually working the kids’ section, staring at me.

Realizing the spectacle I had unintentionally created, I walked over expecting to apologize, only to have the store manager start talking before me.

Store Manager: “Do you realize how much of that stuff you sold?”

Me: “So, that guy did buy the [train set]?”

This was their biggest set at the time and it cost $500.

Store Manager: “Actually, yes, he did, but I’m talking about more than that. You have sold more Thomas The Train items than we have ever sold.”

Me: “Well, you haven’t carried the line that long. Once your people learn more about it, I’m sure you’ll have better numbers.”

Store Manager: “Do you want a job as assistant manager in this department?”

Department Manager: “More than half those people thought you already worked here. They wanted you to get a raise.”

Employee: “I don’t understand how you knew all that. I could barely follow half of it.”

Me: “Thanks! How much would it pay?”

I turned down the job because it was offering less money than my job at the time. I ended up being given the employee discount on the two pieces I wanted as a thank-you. For about two years, every time I went into that store, I would see one of the managers from that day and they would ask me if I needed any more train items.