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Wishes She Could Exchange Her Child

, | Neuquén, Argentina | Bad Behavior, Family & Kids

(I’m working in a kiosk inside a shopping center that sells mostly toys. A mother with her ten-year-old son comes and start looking for an action figure.)

Me: “From that series we have only this two models left. We are going to get some more next week.”

Mother: “This are fine, thank you.” *to her son* “Which one do you want?”

Son: “Mm… eh… This one! No, no! This one!”

(I gave him the toy and I put the other one back in the place where I took it from. The mother pays and the little kid start getting anxious.)

Son: “No, no! I want the other one! I don’t know which one to choose!”

Mother: “Okay… Can we exchange it?”

Me: “Of course!”

(I take the second toy from its place and I gave it to the kid, who ended up exchanging them. I save the first one and immediately he starts throwing a fit.)

Son: “NO, THE OTHER ONE! I DON’T KNOW WHICH ONE TO CHOOSE!”

(The kid starts crying and screaming. Everyone is now looking at us. I take the saved toy and exchange them again. The kid seems happier for a moment.)

Mother: “That’s it? That’s the one you wanted?”

Son: “Yes! No! I DON’T KNOW WHICH ONE TO CHOOSE!”

(The kid starts with the tantrum AGAIN, screaming and falling to the floor crying. I have no idea what to do anymore and the mother starts to laugh because she can’t believe what’s happening.)

Mother: “Okay, let’s exchange it one more time!”

Son: *happily* “Okay!”

(He stands up and I exchange the toys. The same thing follows two more times: I gave him the toy and as soon I take the other one away, hell is released. I know that he want his mother to buy both of them, but this is insane and the mother doesn’t take the hint or pretend that she doesn’t.)

Mother: *calmly* “That was the last exchange, [Son]. I’m leaving.” *to me* “Thank you for your patience.”

Me: *dumbfounded* “Oh, no problem, ma’am.”

(She leaves, leaving her son still on the floor, screaming and crying.)

Son: “I DON’T KNOW WHICH ONE TO CHOOSE!”

Me: *internally screaming*

Toying With The Name

| Waxahachie, TX, USA | Bigotry, Family & Kids, Language & Words, Rude & Risque

(An elderly man brings in his four-year-old grandson for a toy.)

Grandpa: “Okay, [Grandson], pick out a toy.”

(The grandson starts looking around frantically at the shelf, spots a toy, and starts hopping around excitedly and pointing:)

Grandson: “Grandpa! Grandpa! I want a g**d*** wing!”

Grandpa: *looking from surprise to anger at once, about to smack the grandson while crying out* “What the h*** did you just say?!”

Me: *runs up quickly and intervenes* “Whoa, whoa, whoa! He was meaning Gundum wing.”

Grandpa: *staring at the shelf looking disgruntled* “D*** Japs did it on purpose.”

Wrapping Up Nicely

| CA, USA | At The Checkout, Crazy Requests, Popular

(I work at a local toy store and we offer free gift wrapping for anything purchased in the store.)

Me: “Are you going to be needing anything gift wrapped today?”

Customer: “Yes, please, but not any of this.” *pulls out two books and a tee shirt from her bag*

Me: “I’m sorry our gift wrapping is only available for items purchased within the store or off our website.”

Customer: “But it’s going to the same person that these—” *points to toys on counter* “—are for. Can you make an exception?”

Me: “I’m sorry. It is our store policy.”

Customer: “That is absolutely ridiculous. I am a paying customer.”

Me: “I would be more than happy to wrap the items that you’ve purchased from here.”

Customer: “I already told you, I didn’t want those wrapped. Do you not listen? I need to speak with your manager.”

(I page the owner from his office and he comes out about a minute later as I continue to ring up and wrap for the customers waiting in line behind her.)

Customer: “Your employee is providing terrible service.”

Owner: “I’m sorry about that. What is the problem?”

Customer: “She refuses to wrap my items.”

Owner: “Well, if it is too big, I’m sorry, but we can’t wrap it. The counter space doesn’t allow for all the room needed.”

Customer: “No, she won’t wrap these items I bought from another store.”

Owner: “Well, it clearly states on our wrapping policy that the items must be bought here.”

Customer: “That’s f****** stupid. I’m never coming back.”

Owner: “Good. We will not miss your service.” *posts a huge smile on his face* “Have a great day!”

Full Of Holiday Sneer, Part 2

| England, UK | Holidays, Theme Of The Month

(I am on the till serving customers during the Christmas season, and am just finishing up with a customer.)

Me: *handing the customer his bags* “There you are. Your receipt’s in the bag. I hope you have a lovely day, and a merry Christmas!”

Customer: *sternly* “I don’t celebrate Christmas.”

(The customer then storms out.)

Me: *speechless*

Nearby Coworker: *trying her best not to crack up laughing*

(I’m on my third Christmas working in that store now, and that customer is (luckily) the only one I’ve come across to have that reaction! Even when I’ve occasionally slipped up and wished an obvious Sikh or Muslim a Merry Christmas, they’ve always appreciated the sentiment!)

Related:
Full Of Holiday Sneer

That’s How The Christmas Cookie Crumbles

| San Francisco, CA, USA | Holidays, Theme Of The Month

(I am 16 years old. Several customers can discern my age from my small size and tend to try to intimidate me. Understandably, we are extremely busy during December, and I have just finished an interaction with a disgruntled customer.)

Me: “Hello, sir, how are you today?”

Awesome Customer: “My family and I come in here all of the time, so we feel that you guys are a part of our family, too. We brought you these cookies. Merry Christmas!”

(This was quite possibly the nicest thing anyone had done for our staff this holiday season. Happy Holidays, everyone!)

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