icon_children

Wishes She Could Exchange Her Child

, | Neuquén, Argentina | Bad Behavior, Family & Kids

(I’m working in a kiosk inside a shopping center that sells mostly toys. A mother with her ten-year-old son comes and start looking for an action figure.)

Me: “From that series we have only this two models left. We are going to get some more next week.”

Mother: “This are fine, thank you.” *to her son* “Which one do you want?”

Son: “Mm… eh… This one! No, no! This one!”

(I gave him the toy and I put the other one back in the place where I took it from. The mother pays and the little kid start getting anxious.)

Son: “No, no! I want the other one! I don’t know which one to choose!”

Mother: “Okay… Can we exchange it?”

Me: “Of course!”

(I take the second toy from its place and I gave it to the kid, who ended up exchanging them. I save the first one and immediately he starts throwing a fit.)

Son: “NO, THE OTHER ONE! I DON’T KNOW WHICH ONE TO CHOOSE!”

(The kid starts crying and screaming. Everyone is now looking at us. I take the saved toy and exchange them again. The kid seems happier for a moment.)

Mother: “That’s it? That’s the one you wanted?”

Son: “Yes! No! I DON’T KNOW WHICH ONE TO CHOOSE!”

(The kid starts with the tantrum AGAIN, screaming and falling to the floor crying. I have no idea what to do anymore and the mother starts to laugh because she can’t believe what’s happening.)

Mother: “Okay, let’s exchange it one more time!”

Son: *happily* “Okay!”

(He stands up and I exchange the toys. The same thing follows two more times: I gave him the toy and as soon I take the other one away, hell is released. I know that he want his mother to buy both of them, but this is insane and the mother doesn’t take the hint or pretend that she doesn’t.)

Mother: *calmly* “That was the last exchange, [Son]. I’m leaving.” *to me* “Thank you for your patience.”

Me: *dumbfounded* “Oh, no problem, ma’am.”

(She leaves, leaving her son still on the floor, screaming and crying.)

Son: “I DON’T KNOW WHICH ONE TO CHOOSE!”

Me: *internally screaming*

Toying With The Name

| Waxahachie, TX, USA | Bigotry, Family & Kids, Language & Words, Rude & Risque

(An elderly man brings in his four-year-old grandson for a toy.)

Grandpa: “Okay, [Grandson], pick out a toy.”

(The grandson starts looking around frantically at the shelf, spots a toy, and starts hopping around excitedly and pointing:)

Grandson: “Grandpa! Grandpa! I want a g**d*** wing!”

Grandpa: *looking from surprise to anger at once, about to smack the grandson while crying out* “What the h*** did you just say?!”

Me: *runs up quickly and intervenes* “Whoa, whoa, whoa! He was meaning Gundum wing.”

Grandpa: *staring at the shelf looking disgruntled* “D*** Japs did it on purpose.”

Wrapping Up Nicely

| CA, USA | At The Checkout, Crazy Requests, Popular

(I work at a local toy store and we offer free gift wrapping for anything purchased in the store.)

Me: “Are you going to be needing anything gift wrapped today?”

Customer: “Yes, please, but not any of this.” *pulls out two books and a tee shirt from her bag*

Me: “I’m sorry our gift wrapping is only available for items purchased within the store or off our website.”

Customer: “But it’s going to the same person that these—” *points to toys on counter* “—are for. Can you make an exception?”

Me: “I’m sorry. It is our store policy.”

Customer: “That is absolutely ridiculous. I am a paying customer.”

Me: “I would be more than happy to wrap the items that you’ve purchased from here.”

Customer: “I already told you, I didn’t want those wrapped. Do you not listen? I need to speak with your manager.”

(I page the owner from his office and he comes out about a minute later as I continue to ring up and wrap for the customers waiting in line behind her.)

Customer: “Your employee is providing terrible service.”

Owner: “I’m sorry about that. What is the problem?”

Customer: “She refuses to wrap my items.”

Owner: “Well, if it is too big, I’m sorry, but we can’t wrap it. The counter space doesn’t allow for all the room needed.”

Customer: “No, she won’t wrap these items I bought from another store.”

Owner: “Well, it clearly states on our wrapping policy that the items must be bought here.”

Customer: “That’s f****** stupid. I’m never coming back.”

Owner: “Good. We will not miss your service.” *posts a huge smile on his face* “Have a great day!”