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Save The Bad Vibes For The Bad Customers

| Canada | Bad Behavior, Crazy Requests, Language & Words, Popular

(I work in a toy store at customer service. A new flyer comes out every Friday, which is the day that this call takes place.)

Me: “Good morning. [Company and Location]. This is [My Name]. How can I help you?”

Customer: “I’m looking for [particular toy] in your flyer. Can you please put one on hold for me?”

Me: “If you would give me a few minutes I can confirm for you that we do have them in stock, and I will place a hold for you.”

(Puts customer on hold.)

Coworker: *to me* “We don’t have any of those; we sold out of them before the sale even started.”

Me: *picks up phone* “Hello. So, unfortunately it looks like we don’t have any of that toy in stock. Would you like me to issue you a rain check or check another store in the area to see if they have it?”

Customer: *yelling* “What the h*** is your problem? Every time I call you never have what I’m looking for!”

Me: “I’m sorry; I understand how that might be frustrating. Unfortunately, the flyers are run country-wide, so sometimes the stock in a few stores can be quite low at the time of a sale.”

Customer: “What kind of half-a**ed excuse is that? I’m not digging your vibe; give me a manager.”

Me: *holds the phone out to a manager without putting customer on hold* “Someone isn’t digging my vibe on line one. Can you please speak to her?”

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Wishes She Could Exchange Her Child

, | Neuquén, Argentina | Bad Behavior, Family & Kids

(I’m working in a kiosk inside a shopping center that sells mostly toys. A mother with her ten-year-old son comes and start looking for an action figure.)

Me: “From that series we have only this two models left. We are going to get some more next week.”

Mother: “This are fine, thank you.” *to her son* “Which one do you want?”

Son: “Mm… eh… This one! No, no! This one!”

(I gave him the toy and I put the other one back in the place where I took it from. The mother pays and the little kid start getting anxious.)

Son: “No, no! I want the other one! I don’t know which one to choose!”

Mother: “Okay… Can we exchange it?”

Me: “Of course!”

(I take the second toy from its place and I gave it to the kid, who ended up exchanging them. I save the first one and immediately he starts throwing a fit.)

Son: “NO, THE OTHER ONE! I DON’T KNOW WHICH ONE TO CHOOSE!”

(The kid starts crying and screaming. Everyone is now looking at us. I take the saved toy and exchange them again. The kid seems happier for a moment.)

Mother: “That’s it? That’s the one you wanted?”

Son: “Yes! No! I DON’T KNOW WHICH ONE TO CHOOSE!”

(The kid starts with the tantrum AGAIN, screaming and falling to the floor crying. I have no idea what to do anymore and the mother starts to laugh because she can’t believe what’s happening.)

Mother: “Okay, let’s exchange it one more time!”

Son: *happily* “Okay!”

(He stands up and I exchange the toys. The same thing follows two more times: I gave him the toy and as soon I take the other one away, hell is released. I know that he want his mother to buy both of them, but this is insane and the mother doesn’t take the hint or pretend that she doesn’t.)

Mother: *calmly* “That was the last exchange, [Son]. I’m leaving.” *to me* “Thank you for your patience.”

Me: *dumbfounded* “Oh, no problem, ma’am.”

(She leaves, leaving her son still on the floor, screaming and crying.)

Son: “I DON’T KNOW WHICH ONE TO CHOOSE!”

Me: *internally screaming*

Toying With The Name

| Waxahachie, TX, USA | Bigotry, Family & Kids, Language & Words, Rude & Risque

(An elderly man brings in his four-year-old grandson for a toy.)

Grandpa: “Okay, [Grandson], pick out a toy.”

(The grandson starts looking around frantically at the shelf, spots a toy, and starts hopping around excitedly and pointing:)

Grandson: “Grandpa! Grandpa! I want a g**d*** wing!”

Grandpa: *looking from surprise to anger at once, about to smack the grandson while crying out* “What the h*** did you just say?!”

Me: *runs up quickly and intervenes* “Whoa, whoa, whoa! He was meaning Gundum wing.”

Grandpa: *staring at the shelf looking disgruntled* “D*** Japs did it on purpose.”

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