That’s Commitment

, , | Right | January 15, 2009

Me: “Thank you for calling your local 24-hour pharmacy. How may I help you?”

Customer: “Yeah, what time do you close?”

Me: “Sir, we never close. We’re open 24 hours.”

Customer: “Well, that’s just ridiculous. How can you put up with that?”

Me: “Sir?”

Customer: “So if I show up at four in the morning with a prescription, you’d be there?”

Me: “Yes, sir, we’d be open.”

Customer: “And what time do you open?”

Me: “Sir… we never close; we are always open. Think of it like a 24-hour diner; there’s always someone here to help you.”

Customer: “Oh, man, that must stink! When do you get time to go home and sleep?!”

Me: “Er… we have cots in the back.”

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Geography, My Arch Nemesis, We Meet Again…

, , , , | Right | December 10, 2008

Me: “Thank you for calling [Store] at Santana Row. How may I help you?”

Customer: “Your stores are having midnight releases for ‘World of Warcraft: Wrath of the Lich King,’ right?”

Me: “Yes, certain locations are going to be open, but our store–”

Customer: *interrupting* “It’s already midnight on the East Coast; you can’t you sell them now?”

Me: “Uhh… unfortunately not.”

Customer: “BUT WHY?! IT’S MIDNIGHT IN THE EAST COAST!”

Me: “Well, it’s not midnight here, so, NO, we can’t sell it.”

Customer: “But people will be leveling up before me! AGHHH! This is bull-s***!”

Me: “Either way, our location isn’t going to be open for the midnight release. The closest location that will be open for the midnight release is 45 minutes away.”

Customer: “So if I go there, they should be selling them?!”

Me: “Probably not. They’re still on Pacific Standard Time.”

Customer: “What should I do then?! Everyone on the East Coast will have a head start!”

Me: “Maybe you should move to the East Coast.”

Customer: “What time are you closing?”

Me: “10:00 pm.”

Customer: “I’m coming right now!”

Me: “Okay…?”

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Normal Time Vs. Customer Time

, , | Right | November 17, 2008

Me: “Hello, sir, can I help?”

Customer: “I want the twenty-piece bargain bucket.”

Me: “Well, there will be a five-minute wait. We have only just opened and don’t have that quantity cooked yet.”

Customer: “Fine.”

(He pays and takes a seat. About three minutes later, he approaches the counter again.)

Customer: “Where the f*** is my food?! I have been waiting half an hour!”

Me: “Sorry, sir. We have only been open five minutes; there is no way you have been waiting thirty minutes.”

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Past, Present, or Future, She Ain’t Graduating

, , , | Right | October 14, 2008

(A mother is worriedly telling me her daughter wants to graduate, but may be past the deadline to apply to do so.)

Mom: “She was planning to graduate early, instead of in the Spring! Now you’re telling me she can’t do that?”

Me: “Well, it’s October already, and there is a lot of preparation involved. She wanted to graduate in January ’09 instead of May?”

Mom: “No, she wants to graduate January ’08!”

Me: “… That’s in the past, ma’am.”

Mom: “Oh, fine! Well, whatever technical time you go by!”

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Cheapskates: FAIL

, , , | Right | September 20, 2008

Customer: “Hey, can I get these rolls at a discount?”

Me: “No, I’m sorry, sir; it’s only six. We don’t discount the bags until right before close.”

Customer: “Well, the girl last night let me do it!”

Me: “Sir, I was working last night, and no, I did not.”

Customer: “All right, it was the night before! That girl!”

Me: “Richard?”

Customer: *slinks away*

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