She Wants Coffee So Dark It Bends SpaceTime To Be Served First

, , , , | Right | May 18, 2020

I’m in a well-known coffee shop, waiting in line. [Customer #1] ahead of me orders a cappuccino for herself and a scone for her small child. The barista hands her the scone and she goes down the end of the counter to wait for her cappuccino. I order an iced latte and go down to wait at the end of the counter.

[Customer #2] behind me orders a blended drink with no coffee in it and goes down to wait at the end of the counter. After a few minutes, [Customer #2]’s blended drink comes up.

Customer #1: *To [Customer #2]* “You ordered after me! Why is your drink first?”

[Customer #2] shrugs and leaves.

Customer #1: *to the barista* “Excuse me! Those people ordered after me and got their drink first! Where is my drink? Did you forget it? I had a cappuccino.”

The barista checks the labels on the drinks in line.

Barista: “Yep, I’m starting on it right now.”

Customer #1: “I can’t believe this! How hard is it to make a cappuccino? I can’t believe she got her drink before me.”

I want to point out that the blended drink goes in a different line and was made by a different barista who did not have a line of drinks to make, but I decide to say nothing. [Customer #1]’s drink comes out about a minute later.

Customer #1’s Child: “Can we sit down and eat?”

Customer #1: “No. I’m not staying another minute in here. This is terrible service!”

I actually thought it was rather quick!

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An Eleventh-Hour Interview

, , , , , | Working | May 11, 2020

I apply for a job at a restaurant that is famous for having girls in skimpy outfits as waitresses, but is supposedly “family-friendly.” I don’t hear back for a week, so I figure I’ll just forget about it.

Late at night, I’m browsing the Internet and I get a message saying that I’ve got a new email.

“We would like to meet you in one hour to interview. Please reply if yes.”

It’s 1:00 am. Of course, I don’t reply! Luckily, they don’t email me again. Guess they aren’t so friendly!

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Early Customers Are Around

, , , | Right | May 8, 2020

I’m working my shift at the bar on a busy evening. The restaurant is booked and there’s no free table until around eight, since it’s Valentine’s week. Half an hour ago, a man called and asked to reserve a table for “around eight.” A man enters the restaurant.

Me: “Hello. Would you be the sir that called us about a free table at eight?”

Keep in mind that it is extremely busy, and only 18:20.

Guest: “Yes. Where is our table?”

Me: “There’s still another family sitting there, but you can take a seat at the bar and order a drink until your table is free.”

The bar is indeed only half-full, and they could sit quite comfortably at the main table. The guest glances at it and then back to my coworker.

Guest: *Sarcastic* “What a fine establishment you have here.”

Me: “Thank you…?”

Guest: *Now sneering* “This is terrible customer service! How dare you not have our table ready?! When will it be available?”

Me: “Roughly forty-five minutes, I’m afraid.”

Guest: “What?! Why?! I called you earlier to confirm my reservation! It should be done now!”

Me: “Well, you told us you’d be coming around eight, so there’s a different family sitting there and eating. Since you arrived earlier, you will have to wait. It is a busy night, and forty-five minutes is the fastest—”

Guest: *Rudely interrupting* “Around eight, yes! It is around eight!”

I remain speaking in a friendly tone.

Me: “It’s almost an hour and a half until eight, sir. That is not ‘around’ eight.”

Guest: “It is around eight! This is a terrible establishment! We want a table, now!”

My coworker then turns around to ask another one of the waiters if they’ll have a free table in the next minutes, and the rude guest visibly bristles.

Guest: “That’s it. Strike me off of your guest list; we will be going somewhere else now!”

He turned around and stormed off with his wife, leaving the staff staring. My coworker shook his head and muttered to himself, “Around eight at six forty? What even…?” before going back to work.

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Fax Machine Or Time Machine?

, , , , , | Right | April 26, 2020

Me: “What time did you fax that and what time zone are you in?”

Caller: “I’m in Daylight Savings time.”

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“Professional” Means Getting Paid For Your Time

, , , , , , | Working | April 23, 2020

(This takes place at my first job. I work at a popular teenage clothing store at the mall. The earliest we are allowed to clock in is five minutes before our shift starts. My shift starts at 11:00 am and I walk in at 10:50 to go to the break room before clocking in. At 10:55, I clock in, when the manager on duty approaches me along with some of my coworkers.)

MOD: “[My Name]! You’re late!”

Me: *glances at my watch* “What do you mean? It’s 10:55. Doesn’t my shift start at 11:00?”

MOD: “Yes, but you’re supposed to be here fifteen minutes before your shift starts so the team can go over stuff.”

Me: “Oh, I’m sorry. No one ever told me that.”

MOD: “Be here on time next time.”

Me: “Okay. So, just for clarification, we are allowed to clock in fifteen minutes before our shift? Because I thought it was only five minutes.”

MOD: “No. It’s still only five minutes before.”

Me: “Wait. What? So you want us to show up fifteen minutes before our shift but we can’t clock in?”

MOD: “Yes.”

Me: *long pause* “Yeah, that’s not going to happen. If I’m required to be here fifteen minutes before our shift to do work-related things, then I’m clocking in so I get paid for that time.”

(The MOD didn’t really know how to respond to me telling her no. Apparently, I was the only one who had actually said something back. Later, she told me it was unprofessional of me to talk to her that way in front of the other employees. I responded that it was unprofessional of her to talk to me about being “late” in front of my coworkers.)

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