Ask A Stupid Question, Part 4

, , , | | Right | September 19, 2008

Customer: “What time do you guys close?”

Me: “Nine.”

Customer: “… o’clock?”

Me: “No… feet. Nine feet.”

 

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Decision Making Make Oggwina Confused

, | | Right | September 15, 2008

Customer: “Hi, I’d like to book in for my photo session.”

Me: “Great, what kind of date were you looking for?”

Customer: “June.”

Me: “Okay, we only book up to two weeks in advance but I can put something on hold for you. What kind of day and time were you looking for?”

Customer: “June, maybe a weekend.”

Me: “Okay, just pick a time and date and I can get that sorted for you.”

Customer: “I find this very unprofessional!”

Me: “… why?”

Customer: “You should show me what dates you have free!”

Me: “Every date and time in June; no one else is booked in yet.”

Customer: *glares at me*

Me: “Do you want to have a look at the diary?”

Customer: “Yes, I think I’d better.”

(I bring her into the office and show her the screen with our June diary on. It is COMPLETELY blank.)

Customer: “So what date can I have?”

Me: “What date do you want?”

(This goes on and on until I finally give her a random date and time.)

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For You, We’re Always Closed

, | | Right | September 1, 2008

(The diner I work in is a 24-hour restaurant, and closes only on Thanksgiving Day, Christmas Day, and New Year’s Eve after 6pm.)

Me: “Hello, thank you for calling [diner]. How may I help you?”

Caller: “Yes, what time do you close?”

Me: “We don’t close until Thanksgiving; we’re 24 hours.”

Caller: “I don’t care what time you close on Thanksgiving, I want to know when you close TONIGHT.”

Me: “… 5 pm.”

Caller: “THANK YOU.” *hangs up*

 

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And They Say Time Travel Is Impossible

, , , | | Right | August 21, 2008

Customer: “How much longer is your department open today?”

Me: “Two hours.”

Customer: “Oh… uhm, you on Mountain Time, then?”

Me: “No, we’re on Pacific.”

Customer: “I’m in Mountain time, so in reality, you’re only there another hour.”

Me: “Sir, seriously, we’re here another two hours regardless of what time zone you’re in.”

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Neverending Query

, , | | Right | July 10, 2008

(The phone rings at 11pm, although our restaurant has been closed since 10pm.)

Me: “Thank you for choosing ***, how can I help you?”

Customer: “Yeah, I’d like to place an order for delivery.”

Me: “Sorry, ma’am, we’re closed.”

Customer: “I don’t understand, why are you answering the phone?”

Me: “I have to. Even though we’re closed, we still might get important phone calls.”

Customer: “I still don’t understand, why are you closed?”

Me: “We have regular business hours to follow, and on weekdays we’re only open till 10 pm.”

Customer: “But I don’t understand… why are you answering the phone if you’re closed, then?”

Me: *face desk*

(It went in circles like that for about ten minutes. I finally got tired of her ‘why’ questions and it had really had been a horrible night… so, I hung up the phone.)

Me: *to other employees* “You wouldn’t believe this lady…”

*phone rings*

Me: “Thank you for choosing ***, how can I help you?”

Customer: “So why are you still answering the phone if you’re closed?”

Me: *multiple face desks*

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