Those Who Won’t Pay The Price Will Pay Some Other Way

, , , , , | Right | April 15, 2020

I used to work in a thrift store. And without a doubt, the very worst part of working there was the hagglers. Customers always assumed they knew how much something was really worth, especially in the collectibles section. I never bothered to count how many customers gave me grief about the prices, even though I had no control over the prices whatsoever.

At least once or twice, somebody had the gall to tell me to go to the back and tell the people who put on the price stickers that their prices were much too high, and one old man told me to my face that God didn’t love me because I was robbing the customers of their hard-earned money.

I especially dreaded when the workers put two different stickers on the same item by mistake, because the customer would demand the lower price every time. 

We had a few regular hagglers and my stomach would sink to my shoes every time I saw them. My most memorable moment was when a regular came by like usual, and I dreaded her the most because she was the “my way or the highway” kind of person. While she never got physically aggressive or anything, I could just tell she was a woman who knew what she wanted and wouldn’t take no for an answer. 

I can’t remember what item it was, but she was very adamant about purchasing a particular collectible that day while being just as adamant about not buying it for full price. As usual, she tried everything possible to get us to knock the price down, and she hung around the area for at least an hour. 

When she walked away for a bit, a man came to collectibles, saw that same item, and decided to buy it. He didn’t say anything about how much it cost; he just wanted it. How could I refuse? I wrote him the sales ticket, he came back with his receipt in good time, and he left with his little prize fair and square. 

You guessed it: the same lady came back — I swear my heart skipped a beat or two — and saw that the item was gone, and all I can tell you is that she was not a happy camper.

It was all I could do to refrain from telling her, “Well, gee, lady, maybe if you weren’t so picky about the price, you could have gotten your hands on it first. And you wouldn’t have saved that much money, anyway.”

I totally understand people who must stick to a strict budget, and I understand the need to save. Even so, as I witnessed there, and still witness from time to time at my current job, the lengths some people will go to save a measly two or three bucks are simply astounding.

1 Thumbs
416

So Much For Unity And Working Together…

, , , , , | Friendly | March 22, 2020

(I walk into the thrift store where two older ladies are working and there’s an old man who just hangs out all day. They are talking very loudly about a very mild kerfuffle that got blown way out of proportion that happened at a local high school involving pro-[American Politician] posters. They have apparently not noticed or cared that anyone has walked in.)

Lady #1: “–and so this little [expletive] kept tearing down the posters, and the school won’t do a thing! It’s disrespectful.”

Lady #2: “They’re always like that, and the teachers are always protecting those types. Why, my granddaughter got in trouble for telling one of those Hispanic boys to stop insulting the teacher. And walking around with Brown Pride shirts!”

(I am starting to get uncomfortable, as well as mentally calling bull on her claim given the area’s demographic makeup. Then, they go back to complaining about the poster incident when the old man pipes up.)

Man: “You know, that boy should be hung by the neck for showing such disrespect!” 

(The ladies made noises of agreement — and I immediately left and haven’t been back since.)

1 Thumbs
253

Doesn’t Understand The Custom Part Of Customer, Part 16

, , , , | Right | March 20, 2020

(I recently started working at a locally-owned thrift store that benefits the less fortunate people in our area. This takes place on my fourth day of work. A customer comes up to me carrying a stand of some sort, which I later find out is for cymbals for a drum set.)

Customer: “Can you do $10 for this?”

(The original price is $12.99. As we are a store, not a garage sale; the price on the tag is final unless it has been on the floor for a long period of time. I look at the tag and see that it was just put out yesterday.)

Me: “I’m sorry, sir, but this was just put out yesterday so I can’t lower the price.”

Customer: “Why?”

Me: “Because it just got onto the floor yesterday.”

Customer: “But it doesn’t even have the cymbals on it.”

Me: “I understand that, sir, but it is still a nice, working stand.”

(He tests it out to make sure that it adjusts and everything properly and then tells me that he “might” get it. A few minutes later, I see him walking to the cash register.)

Customer: “I am going to leave the tag here and take the stand to the truck. My wife is going to pay for it.”

(There is no wife or anyone to speak of around.)

Me: “I am sorry, sir. You can’t take it out of the store until you have paid for it.”

Customer: “Why?”

Me: “Because… you haven’t paid for it.”

Customer: “But my wife is going to pay for it!” *still no wife around*

Me: “Sir, once your wife has paid, then you can take it.”

(The customer is really getting irate and giving off an aggressive vibe. He leaves to go to his truck after his wife finally comes to pay, and she doesn’t even have a way to pay. One of their children has to get his credit card from him, which he understands to mean that I have rejected some other form of payment, and storms back into the store. After they have checked out and left, the next customer comes up. I am shaking a bit and trying to calm myself down as I am the only one on the floor.)

Next Customer: “Sweetie, you handled that with great tact. Better than I would have!”

Lady Behind Her: “Yeah, honey, you did good! Don’t worry; we were ready to circle the wagons if anything had happened!”

(The next several customers were great, and one even told me that I was a blessing to him, which almost made me cry right there.)

Related:
Doesn’t Understand The Custom Part Of Customer, Part 15
Doesn’t Understand The Custom Part Of Customer, Part 14
Doesn’t Understand The Custom Part Of Customer, Part 13

1 Thumbs
528

Those Thrifty Communists!

, , , , , | Right | March 17, 2020

(I overheard this at our thrift store.)

Customer: “Do you have any coffee makers?”

Coworker: “Yeah, I have a few. Are you just looking for a Mr. Coffee type?”

Customer: “I want one that isn’t communist.”

Coworker: *scratches his head* “I’m not sure I follow.”

Customer: “I want a coffee maker that isn’t communist. If it’s made in China, I don’t want it! I refuse to give a communist country my money.”

Coworker: “Um, we’re a secondhand store. Any money you spend here stays here and is donated to [Local Animal Shelter]. I can guarantee it won’t go to China.”

Customer: “If it’s made in China, it’s a communist coffee maker!”

Coworker: “Unfortunately, I don’t think we have any that fit what you want.”

Customer: “Well, then, you won’t get any of my money unless you make your products in the USA!”

(The customer leaves.)

Coworker: “But… we’re a thrift store…”

1 Thumbs
427

They Thought They Smelled A Fresh Rat

, , , | Right | March 9, 2020

(A customer puts a bottle of waterless spray shampoo for small pets on my counter. It has a picture of a rat, a guinea pig, and a lop-eared rabbit on it.)

Customer: “I thought this was for dogs, but it’s not. So, I guess I don’t want to buy it today.”

(I have no idea where she got that idea in the first place.)

1 Thumbs
211