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YOU… SHALL… NOT… PASS Another Day

, , , | Right | September 17, 2022

I work at a theme park in admissions, which includes tolls, pass processing, and sales. If you purchase a one-day pass at the park (not online), then you actually get a two-day pass for the same price. It’s like a buy-one-get-one-free deal.

Occasionally when I work sales, a customer will purchase a one-day pass, and I’ll sell them the “Pay Once, Visit Twice” pass. I really have no choice; there’s not even a one-day pass option on my computer.

Customer: *Complaining* “I did not want to pay for a two-day pass!”

Me: “It’s the exact same price as a one-day pass; there really is nothing cheaper. It’ll enable you to enter the park any other day the entire season.”

Customer: “I don’t want to come back!”

Me: “You can just give it to someone else if you really don’t want it.”

Customer: “And have them profit from me?! Screw that!”

Me: “Well, the only one-day option is bought online, but it really is the same price.”

Customer: “Fine! Then that is what I’ll do!”

The customer stood in front of me and made a show of paying online and then walking through with a proud huff. They actually spent $3 more for their one-day-only ticket due to processing fees, but hey, to them, it was a victory.

The Happiest Place On Earth… As Long As You Stand On The Sidewalk

, , , , , , , | Right | September 8, 2022

I work at a theme park. One day, I was working crowd control as the daily parade was nearly due, and a couple of my young, female coworkers came up to me asking for help with a problem they couldn’t deal with. I’m used to this, being a male in my sixties who looks like management even though I’m not.

Me: “What’s the issue?”

They simply pointed to a man with a video camera standing in the middle of the street… right where the floats would flatten him.

Me: “Ask security to stand by.”

Then, I went to speak with the man.

Me: “I’m sorry, sir, but you can’t film from the street. I need you to get up on the sidewalk for that.”

Man: “With the amount of money I spent to get my family in here, I can film anyplace I d*** please.”

Me: “Yeah, no.”

I held my hat up in front of his lens.

Man: “Get that hat and your a** the f*** out of my way or I’ll break your arm!”

I smiled; now that he had threatened violence, it wasn’t my problem anymore. I waved over [Security Guard], who had just arrived.

Man: *Shouting at [Security Guard]* “Don’t you even say anything, or I’ll break your arm, too!”

Now it was [Security Guard]’s turn to smile and pass the issue along, radioing for the sheriff’s deputies who were on duty in the park.

Hearing this, I grabbed a custodial worker who was sweeping the street.

Me: “Hey, I’m going to have a mess for you to clear in a minute.”

Custodian: “That’s new. Usually, I get called in after the mess is made.”

Me: “Yeah, well, watch this guy the deputy is dealing with.”

This was just in time to hear the deputy say:

Deputy: “I’m only going to say this once: get on the sidewalk now.”

Man: “I’m not going to—”

This was followed by an “oof,” a “smash,” and a “clack,” which were the sounds of the deputy pulling one arm behind the man’s back, his camera hitting the ground as he dropped it, and the handcuffs latching on as the deputy walked the man off to his fate.

I turned back to the custodian, pointing to the broken camera.

Me: “See? A mess!”

My custodian friend was chuffed and went to work quickly, as the parade was approaching.

I scanned the crowd and found a mother with two kids with that “he’s doing it again” look on her face, and I explained.

Me: “You three might as well stay here and enjoy the parade; it’ll take a couple of hours to process him. If you go to the Guest Services office right across the street after the parade, they’ll give you information about posting bail or picking him up, depending.”

They stayed, and I hope they enjoyed the parade. I know I did.

Making A Safe Place For A Kid Is Never A Waste Of Time

, , , , , , , , , | Healthy | August 25, 2022

CONTENT WARNING: Childhood Trauma

I grew up in a pretty unsafe household. I had no peace at school, either, because one of my parents worked at said school and could have any teacher’s job if they wanted to, so while some teachers tried to help me, they could only do so much. This is the story of the first time I ever felt truly safe. The dialogue may not be completely accurate because this happened about ten years ago, but I’ve preserved the meaning of the words, at least.

We went to a rollercoaster theme park for our senior trip before graduation. The park had a dedicated night for this, and all kinds of high schools from near and far had come to this park for this one epic night.

Thankfully, neither of my parents chaperoned, but a few of their minions unfortunately did. One of those chaperones forced me to eat more than I felt comfortable with, and I ended up throwing up in a park trash can. To cover her butt, [Chaperone] scolded ME for “not telling her I’d eaten so much.” None of the other chaperones said anything, even though they were witnesses and knew that this was a total lie.

So, to continue the “of course, I’m very concerned” act, [Chaperone] decided to force the group I was with to go with her while she dragged me to the first aid place at the park. She got us there and insisted I be seen. Little did I know that her stunt was going to end so very well for me!

The on-site doctor (or nurse, or PA — I never did learn for sure) took one look at me and realized something was up by how frazzled and upset I looked. My group had held me upright so I could get there in the first place with the world spinning around me, which probably didn’t help.

Doctor: “Let me take a look at her. Can you sit right here please, miss?” *Motions to a gurney*

I yanked my way out of everyone’s arms, focused very hard on walking straight so I wouldn’t annoy anyone, and sat down, ready to get scolded by the doctor, as well. But… the scolding never happened. He asked a few gentle questions in a soft voice (much appreciated with how much my head hurt) about what had transpired, tried to get specifics out of me that I wasn’t going to provide because the chaperone was staring me down, and proceeded with a quick exam. He presumably knew I was fine after that, but I was anxious so my heart rate was probably up. He looked up at [Chaperone].

Doctor: “I think she needs a bit of a rest. Could you please go wait out in the waiting area?”

Chaperone: “Okay, fine.” *Huffs and leaves*

A few of my group mates, people who were actually friends, stayed behind without the chaperone noticing. They were clearly concerned, and he probably would have been content to let them stay, but eventually, the doctor helped me shoo them out, too, because I wasn’t resting. I was trying to get them to leave me alone and go enjoy the park so I didn’t impose on their night out. (I later found out that one of the girls stayed out in the waiting room anyway — WITH the chaperone. I hadn’t realized how much she cared about me before that night, and we stayed in touch after graduation.) Before the doctor shooed them out, though, he did get the whole story out of them, because I was too afraid to tell, and he convinced me to drink some water with the help of some peer pressure.

Once everyone left, I gave in to how dizzy and generally crappy I felt. I flopped down on the gurney; I’d been propped up on my elbow. There was no one in this area except the two of us and some security cameras. And this human embodiment of protection and compassion pulled up a chair and sat down right next to my gurney, watching the door.

Doctor: “It’s okay; no one’s here now. Get some rest.”

Me: “But I should get going soon; I’ve already taken up a lot of your time. I’m so sorry—”

Doctor: *Cutting me off* “No, no, no, absolutely not. You have no deadline. You leave when you feel better, not when you feel like you ‘should’ leave. There is no one here. It’s been a slow night. There is no reason to be sorry. If anything, you’re giving me something to do during a boring shift.”

Me: “If you’re sure…”

Doctor: “I’m completely sure. I don’t mind if you want to sleep all night here. I’ll be here and keep an eye on you. It’s safe here.”

We actually had the above conversation a few times after this, but it was the same conversation and this is long enough already. I finally closed my eyes and relaxed. But after a few minutes, I heard movement. Someone was coming in! I popped into an upright seated position out of pure instinct.

The intruder was [Chaperone], this time with an irritated, impatient expression. But there was… a white coat partially obscuring the view? I’d never had anyone put themselves between me and someone else to protect me until that point in my life, so it took me a moment to realize that he’d sprung up as fast as I had and put himself between me and this power-tripping chaperone. He had been watching the door so I didn’t have to!

Doctor: *Practically roaring* “GET OUT! Go wait in the waiting room! She needs to rest!”

The chaperone was not expecting this, and she backed out of the room quickly, the doctor staring her down the whole time. Once the door had closed and she’d taken a few audible steps away, he turned to me as he sat down again.

Doctor: “I’m sorry you had to see that, but you’re safe here. Do you think you can lie down and try to relax a bit?”

I just sort of nodded and flopped back down, completely unable to process what I’d just seen. I closed my eyes but couldn’t sleep. Strangely, however, I was more relaxed than I’d ever been before. If I started to tense up, all I had to do was pop an eye open and see the doctor watching the door to feel safe enough to relax and close my eyes again. I’d never had anyone look out for me like that, and had I felt well enough, I probably would have been anxious about it, but I was so worn out after a little while that I was just grateful, contentedly basking in the joy of being permitted such an unprecedented respite.

About an hour after I was first dragged in, I felt well enough to get nervous about taking up too much time (in spite of the fact that literally no one else came for first aid the whole time I was there) and insisted that I was feeling well enough to leave. As I left, the doctor wished me well and told me to take care of myself and to not hesitate to come back if I needed it. He also stared daggers at the chaperone as we waited for my group to come get me so I could continue on with them.

About a week later, I finally got a little bit of time alone with my parents out of the house. I sobbed for about an hour. It meant so much. The time I spent with that doctor was the highlight of the whole trip.

If you’re reading this, kind park doctor, thank you for taking the time to show a scared and traumatized teenage girl that she’s worth standing up for and that not everyone who wants to help is subject to consequences for doing so. It was probably an unremarkable and boring night at work to you, but it literally changed my life and I think about this night a lot, even a decade later.

Boo To You Two Too

, , , , , | Right | August 22, 2022

My sister used to work at an ocean-themed park at the orca stadium. When the stadium got full, it was her job to tell people that they would have to wait for the next show.

One day, after she started doing this, a man walked up to her.

Guest: *Demanding* “Let me in!”

Sister: *Politely* “Sorry, sir, you’ll have to wait for the next show.”

Guest: “You stupid j*g*boo! My wife has been holding a seat for me.”

“J*g*boo” is a racist slur for a black person.

My sister is not an a**hole. If he’d simply told her that he had a seat already, she’d have let him in. But because he was now calling her all types of terrible and racist names:

Sister: “I’m sorry, sir, you can’t come in.”

His wife then showed up and joined in with her husband.

Sister: “Please, both of you wait right there so that I can ask my manager if I can let you in.”

After all, she didn’t want to get written up for disobeying. She left the couple at the entrance and called security. She told them some of the names she was being called. She returned to the couple and said that her manager was coming to sort them out. Security sent the largest black guy on staff, who, upon approaching, looked the man square in the face and said:

Security Guard: “You wanna call me a ‘j*g*boo’?!”

They were both ejected from the park and banned for life.

Knowing How Tickets Work Is The Ticket!

, , , , , | Right | July 27, 2022

I work at the front entrance of a theme park. Today, I am stationed at the Will Call area, where people can pick up pre-purchased tickets. A woman comes up to me with her digital ticket on her phone. At the top, it basically says, “This is your ticket. Go directly into the park.” Occasionally, people actually read it.

Guest: “I have a question.”

Me: Yes?

Guest: “This is my ticket.”

I have heard countless people say these four words as a question. This woman is a native English speaker with an American accent. There is not the slightest bit of inflection in her voice to make it sound like she’s unsure. This is 100% a statement.

Me: “Yes, it is.”

Insert a few seconds of staring contest here.

Me: “I’m sorry, you said you had a question?”

Guest: “This is my ticket.”

Again, it is 100% a statement.

Me: “Yes, it is.”

Guest: *Still calm* “So, what do I do now?”

Me: *A little confused* “You… go in.”

Guest: *Instantly full of rage* “You know, you really need to get a better attitude and respect your elders!”

I open my mouth several times, but I genuinely have no words.

Guest: *Mimicking my voice* “’You go in!’ How on earth was I supposed to know that?!”

Me: “Because… you have your ticket, ma’am?”

Guest: “And just how was I supposed to know that?!

Me: “You… said those exact words yourself, ma’am.”

Guest: “So? You still can’t expect me to know that!”

Me: “I… can’t expect you to know… what you yourself just said, ma’am?”

Guest: “No! I’ve never been here before! How am I supposed to know that if I’ve never been here before?!”

Me: “How are you supposed to know… the words you just spoke yourself?”

Guest: “Yes! Apparently, what I’ve heard is true; they do only hire idiots at these places!

I lost all powers of speech again at this point, but at least that meant she stormed off to harass someone else.