I work parking for a small seasonal theme park. We have a long dirt road with a few access points into the parking lot and one exit that all the lots lead to. We also have an employee-only backroad that’s paved. It is small and we are only allowed to let people go through it if they have an employee shirt.

I am working and a woman and her kids drive up and try to skip the line by going in the employee line. I hold out my hand and go to the window.

Me: “Do you have an employee shirt?”

She rolls down her window.

Customer: “Don’t worry. My nephew works here. He told me to go here and tell you it was okay.”

I immediately get suspicious because, as employees, we aren’t allowed to give special treatment to family.

Me: “I’m sorry, but I’m not allowed to let you through here. You’re going to have to pull through to the dirt road.”

Customer: “No! He said it was fine! Don’t be a d**k!”

When I asked who “he” was, she just got annoyed and drove off.

I’m a young teenage girl working as a lifeguard to earn some extra money. I’m at the bottom of the stairs to the water slides, measuring kids to make sure they reach the height requirement.

I’m twirling my whistle around my finger when four men in their late twenties, maybe early thirties walk by me. Three of them keep walking, but one of them just stops and stares at me. I wait to see if he’ll walk away, but he just keeps staring at me, so I speak up.

Me: “Hello, sir! Is there anything I can help you with?”

Guest: *Laughs* “Yes, I think there is.” *Steps closer* “Those are some pretty deft fingers you’ve got there.”

I immediately stop twirling the whistle.

Me: “If there’s nothing I can help you with, please continue up the stairs to the slides, or turn around and enjoy the rest of the park.”

Guest: *Inching even closer* “You can help me by telling me when your shift ends, and then show me what else you can do with those fingers.”

This man is more than ten years my senior. I lean forward and look him dead in the eyes.

Me: “You want to know what I’ll be doing with my fingers once my shift ends?”

Guest: *Nods eagerly*

Me: “Pleasuring my girlfriend.”

Guest: *Violent whole body recoil* “You… you’re a f****** [homosexual slur]!”

He thrusts his finger at my face.

Guest: “You should have told me you were a [slur], you dirty b****!”

Me: *Smiling smugly* “If there’s anything else I can help you with, please let me know; otherwise, you can continue up the stairs to the slides, or enjoy the rest of the park.”

Guest: “This is ridiculous! This is f****** ridiculous! You’re going to Hell, you ugly b****.”

He turned around to storm off, and he got maybe five steps away before slipping and falling.

After my shift ended, I learned that he demanded to see my manager, and then he was removed from the park after my manager told him that half the staff were “f****** [slurs]” and he’d been interacting with them all day.

My family and I are riding the Tower of Terror ride in the California Adventure Park in Disneyland. The cast member seating us on the ride comes by to check that all of the seat belts are buckled by having us tug on a yellow strap attached to the seatbelt.

When the cast member reaches my little brother, he stops and holds out his wrist to my brother and says, “Hey!” My little brother has a calculator watch — a watch with a tiny calculator attached — that he loves even though it is a little nerdy. The cast member has the exact same watch! We laugh about it and then ride the ride.

After the ride, the same cast member is waiting outside the elevator doors and beckons my brother and our family to him. He writes us a pass to ride without waiting in line just for having a cool calculator watch! Disney magic is real!

This story is part of our Feel Good roundup for October 2020!

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Read the Feel Good roundup for October 2020!

I sell tickets for an Orlando theme park complex. A woman with two teenage-looking kids comes to my window. I barely get a chance to start my opening pleasantries when she interrupts.

Tourist: *Already grouchy* “I want three tickets for one park.”

Me: “I can absolutely do that. Was there anything specific you guys were hoping to see today?”

Tourist: *Angrier* “Just this park.”

Me: “Okay, so just to make sure we’re on the same page, [Second Park] has [rides]. We’re okay with skipping all of that today and staying just at [First Park], is that right?”

Tourist: “YES! We’re going to [Second Park] tomorrow!”

Me: “Oh, do you have your tickets for tomorrow already?”

The tourist is not quite yelling but very angry at this point.

Tourist: “No, we’ll get them tomorrow!”

Me: “Actually, it would be cheaper to—”

Tourist: “NO! Just shut up and do what I tell you!”

Me: “Oookay, then…”

I don’t even try to hide the sarcastically sweet “perky customer service voice” as I did exactly that. Lady, I hope you’re reading this. The price of three two-day tickets is over $150 less than the price of six one-day tickets. And on top of that, we had a “buy two days, get three days free” promotion that I was going to offer… but aren’t you glad I just shut up and did what you told me to?

This happened last summer at the largest theme park in Canada, where I worked as a merchandise associate.

While I am not a Team Lead (although I have been offered but refused because of family issues) I am the only associate who has been in Merchandise for 3 years so often times my coworkers come to me with problems as I can’t punish them for mistakes.

I am working on the stores back room.

Coworker: [My Name] I need you!

Me: Why? What’s wrong?

Coworker: [Coworker #2] left a chemical cleaning bottle on the counter when she went to get more paper towel and a mom saw it and got angry. She’s threatening to swallow the chemicals and sue us for leaving harmful chemicals in the reach of young kids. Something about malpractice. I think she’s just quoting stuff she heard on law shows.

Me: But the women drinking it is doing it on her own free will and she’s a reasonae adult! What the hell?!

*run with coworker to woman*

Woman: WHAT THE HELL IS WRONG WITH YOU PEOPLE?! ANYONE COULDVE GRABBED THIS BOTTLE AND SWALLOWED IT! DO YOU LIKE KIDS DYING?! DO YOU? HMMM?!

Me: Ma’am I am so sorry for the mistake. We don’t normally leave bottle like this lying around. I’ll be sure to talk to the associate and make-

Woman: YOURE A BUNCH OF KID KILLERS! ILL SWALLOW THIS TO TEACH YA’LL A LESSON! I WILL! DONT TEST ME!

Me: Now there’s no need for that. We can handle this-

Woman: SHUT UP! UNLESS YOU CAN RESURRECT DEAD CHILDREN YOURE USELESS!

Coworker: *to me* Can’t we just grab it from her?

Me: No, it’ll probably just aggravate her. Where’s the Team Leads?

Coworker: Break.

Me: BOTH?!

Coworker: [Coworker #3] had a variance and [Team Lead #1] was counting really slowly. They were going to hit their 5.

This theme park makes sure all merchandise associates have a 40 min break every 4 hours. If they miss it they must get a break before they work 5 hours or they’ll get called in by a supervisor.

Me: Try calling a Team Lead, anyone who’ll answer, and I’ll get security.

I run out of the store and look for any security on duty. I see two at a game across from me. I explain the situation to them and they radio for First Aid, in case it’s needed.

The two security guards and I run back to the store where the woman is still holding the bottle of chemicals and screaming.

Me: Ma’am I understand your worry for your kids-

Woman: NO YOU DONT! YOU DONT HAVE KIDS! THIS MOTHERF*CKING PARK DONT GIVE A DAMN ABOUT OUR SAFTEY!! IM GONNA TEACH ALL OF YA A LESSON!

First aid arrived and started to try to calm the woman down.

Security #2: Where’s your Team Leads?

Coworker: Break. They have 20 minutes left.

Security #2: BOTH?!

Coworker: We’re supposed to call [other store] for their Team Lead but no ones answering the phone and I didn’t want to leave the store.

Security #2: *muttering swear words* I’ll radio them over.

In the end, first aid and security restrained her and took her to their medical tent where police and paramedics took over from there. I was never subpoenaed to court so I’m assuming no lawyer would take on her court case.