My family and I are riding the Tower of Terror ride in the California Adventure Park in Disneyland. The cast member seating us on the ride comes by to check that all of the seat belts are buckled by having us tug on a yellow strap attached to the seatbelt.

When the cast member reaches my little brother, he stops and holds out his wrist to my brother and says, “Hey!” My little brother has a calculator watch — a watch with a tiny calculator attached — that he loves even though it is a little nerdy. The cast member has the exact same watch! We laugh about it and then ride the ride.

After the ride, the same cast member is waiting outside the elevator doors and beckons my brother and our family to him. He writes us a pass to ride without waiting in line just for having a cool calculator watch! Disney magic is real!

This story is part of our Feel Good roundup for October 2020!

Read the next Feel Good roundup story!

Read the Feel Good roundup for October 2020!

I sell tickets for an Orlando theme park complex. A woman with two teenage-looking kids comes to my window. I barely get a chance to start my opening pleasantries when she interrupts.

Tourist: *Already grouchy* “I want three tickets for one park.”

Me: “I can absolutely do that. Was there anything specific you guys were hoping to see today?”

Tourist: *Angrier* “Just this park.”

Me: “Okay, so just to make sure we’re on the same page, [Second Park] has [rides]. We’re okay with skipping all of that today and staying just at [First Park], is that right?”

Tourist: “YES! We’re going to [Second Park] tomorrow!”

Me: “Oh, do you have your tickets for tomorrow already?”

The tourist is not quite yelling but very angry at this point.

Tourist: “No, we’ll get them tomorrow!”

Me: “Actually, it would be cheaper to—”

Tourist: “NO! Just shut up and do what I tell you!”

Me: “Oookay, then…”

I don’t even try to hide the sarcastically sweet “perky customer service voice” as I did exactly that. Lady, I hope you’re reading this. The price of three two-day tickets is over $150 less than the price of six one-day tickets. And on top of that, we had a “buy two days, get three days free” promotion that I was going to offer… but aren’t you glad I just shut up and did what you told me to?

I have recently lost my grandmother due to lung cancer and I found out when I was coming back from break. I was supposed to go back on the till but am allowed to leave to mourn. I have to walk through a guest area to get to the backstage areas that lead to the employee parking lot. I have been crying and a teenage boy approaches to ask a question.

Guest: “Do you know where the nearest lockers are?”

Me: “Just go down to the water fountain; hang a right.”

Guest: “Thanks. By the way, don’t cry. It’ll get better.”

Me: “You have no idea, but thank you.”

I was wearing sunglasses that were rather large, to fit over my glasses, and he must’ve been focusing hard to see the tear tracks. However he realized, it made me feel a little better to know that someone who didn’t even know me cared.

This story is part of our feel-good roundup for August 2020!

Read the next feel-good story here!

Read the feel-good August 2020 roundup!

I am visiting a popular theme park in Florida with my family. We are all really thrilled to be there, and all the employees and cast members have been phenomenal to us. I am next in a long line for some food when the customer ordering just ahead of me starts complaining and asks to see a manager.

Customer: *Angrily, to the manager* “Why is it taking so long? We’re hungry over here!” 

Manager: “Our staff is doing their best to make your meal as magical as possible, sir. I’m sure your meals will be out shortly.” 

I finish my order as they talk, and I stand next to [Customer] as we both wait for our food. I wave over an employee and ask her to get the manager for me. I speak to the manager, loudly so that [Customer] can hear it.

Me: “I just wanted to say thank you; your staff is doing a great job! And the line is moving faster than I expected since it’s so busy. You’re all making our visit magical.”

[Customer] glared at me, but I refused to even look over. The manager’s smile was huge, and I know a few other employees overheard, as well. Hope it made up for the needlessly grumpy guy.

I work at a theme park. While I’m working at a ride where the minimum height is forty-two inches, for safety, a woman comes through with a daughter who is clearly too short.

Me: “I need to measure her.”

She is about four inches below the minimum height.

Me: “She cannot ride for safety reasons.”

The mother tells her daughter to stay with her grandfather and walks into the queue line. As the queue passes the entrance where I am again, the girl is crying because Mommy left.

Mom: *Pointing at me* “BLAME HIM. IT’S HIS FAULT!”