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When All Else Fails, Rephrase

, , , , | Right | April 6, 2008

(I’m selling tickets to a show of the High School Musical Tour.)

Customer: “I already have tickets; I just need meet and greet passes for my two girls.”

Me: “I’m sorry, you have to get those from the PR people in the show.”

Customer: “I only need two, though.”

Me: “I understand, but we do not physically have any meet and greet passes here. You can only get them from the show.”

Customer: *snooty* “I’m from Summerlin, though.”

(Summerlin is an upscale, high-class part of Las Vegas.)

Me: “Let me talk to my manager.”

(I walk to the back, count to ten and come back out.)

Me: “My manager said if you go into the show and talk to the PR people, they should have some for you.”

Customer: “Thank you!”


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Keeping Up Appearances

, , | Right | March 2, 2008

(I am working a children’s show at this theatre and this woman is helping a child with special needs. I am closing the theatre when she comes running up to me.)

Woman: “I think I left my phone inside the theatre. Can I just go check?”

(I let her inside and we begin looking where she had been sitting; neither of us can find it. At this point, she is on her knees sitting up, digging through her pockets.)

Woman: “Where the h*** could it have…”

(She freezes and pulls her phone out of her pocket. She looks at it and then THROWS IT UNDER A SEAT. She then bends over and grabs it.)

Woman: “I found it! Thank you so much.”

Me: *stifling laughter* “You’re welcome.”


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