Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

One Day Customers Will Be Able To Do Shapes

, , | Right | August 3, 2021

A customer comes up to the counter with two perfumes she wants to have gift-wrapped separately. No problem.

The first round bottle I put in a pre-made gift bag. The second square box I gift wrap in paper.

I hand them to the customer who looks at them and asks:

Customer: “Do you remember which gift is which?”

I mentally slammed my head on the desk and politely explained it to her. And yes, a little part of me died.

Did Everything Just Taste Purple For A Second?

, , , , | Romantic | July 31, 2021

CONTENT WARNING: This story contains content of a medical nature. It is not intended as medical advice.

I am an elementary school teacher working with kids aged four to six. My husband graduated as a chemical scientist but never worked in the field. He never lost his inquisitive nature. One day, I come home with food dyes. My husband reads the package and goes all “oh” and “hmm” with every E-number and the likes.

Husband: “Wait, they added [ingredient]? How can this be purple, then?”

Me: “I don’t know. The package says it is.”

Husband: “Let’s see how purple this gets.”

The package says one drop is enough for a deep purple, so people should add one drop at a time. My husband adds one drop to a glass of water and, indeed, it is very deep purple.

Me: “Well, that’s purple, all right.”

Husband: “Yes, I never thought that. I wonder what it tastes like?”

Me: “I don’t think they added flavour.”

Husband: “You know what? I’m going to taste it.”

Me: “Wait, that’s a lot of pure food dye. Are you sure? I mean, they say kids get really hyper from this sort of stuff.”

Husband: “Look, there are several studies that say there is no connection between food dye and hyperactivity of children. That’s an old wives’ tale. Besides, I’m thirty-three; I’m a lot bigger than a kid.”

My husband tastes the drink and it tastes like… water. So, he empties the glass and goes about his business. About half an hour later, he complains that he can’t focus and he’s talking very fast. He describes it as having an urge to run around and even scream. He flops on the couch, turns on the TV, zaps through the channels, turns it off again, and goes around the house, agitated.

Me: “Eh, are you all right?”

Husband: “Argh! What are those horses doing in my mind?!”

Me: “I’m sorry to say this, sweetie, but you’re acting like a hyperactive four-year-old. Are you sure you are okay?”

My husband becomes silent and leaves. About ten minutes later, he crashes back onto the couch, completely exhausted, and his mind has finally calmed down. 

Husband: “Forget what those studies say. Our future child will never have chemical food colourings!”

This Could’ve Been A Hairy Situation

, , , , | Working | July 22, 2021

I’ve decided to try out a different hairdresser. I find a place nearby and make an appointment. Upon entering, I see that their website spoke quite the truth. It’s a small shop with the male-customer-oriented half just screaming, “MALE!” in a tongue-in-cheek way. Cosmetic articles like sprays, wax, and other stuff are in flasks that are obviously recycled alcohol bottles, for example. The hairdresser and owner himself is a big, tall bloke with a huge beard, some decorative chains around his wrists, and strong, tattooed arms. His manners are relaxed and informal… and very direct.

Hairdresser: “Your turn! Sit down, please.”

I sit down in the chair he points at. He puts a towel over my neck and covers me in a cutting cloak. Then, he stares at me silently. I am autistic, so I am not too good at reading (or especially reacting to) nonverbal signs, while also a bit clumsy at starting a conversation. So I just look back, puzzled. This takes about ten seconds.

Hairdresser: “You’re supposed to tell me how you want it.”

Me: “Oh! Just a cut, same model as I have now.”

Luckily, his voice and a hint of smile made clear to me that he wasn’t being nasty, just direct and informal. It worked for me and he turned out to be a very good hairdresser.

Some People Really Aren’t Meant For Customer Service

, , , , , , | Working | July 16, 2021

I have been working in customer service for years. I always try my best to help customers and manage to stay calm whenever customers start their verbal abuse. Even though the job is for minimum wage, I really want to help people out and do the best I can, so when I need to call customer service myself for any reason, I make sure to give the same respect to the customer service representative as I would like to receive myself.

One day at work during my lunch break, I decide to get a ten-euro bill from the ATM around the corner in order to buy lunch from the cafeteria. I insert my card and enter my PIN, but then I notice something strange. There is some weird, putty-like stuff on the buttons of the PIN pad that shows my fingerprints, making my pin combination obviously visible. The bill doesn’t come out at first, and after some careful investigation, I notice there is tape holding back the bill. I manage to remove the tape and retrieve the bill. I try to remove the putty-like stuff but can’t, so I just press every button multiple times so my combination isn’t visible anymore. At this point, I am really worried I am being scammed.

When I return to the office, I don’t know what to do. One of my coworkers advises me to call both my bank and the police, just to be sure. She offers to call the police for me while I call my bank in order to save time, as the company is very strict about lunchtime and I only have about ten minutes of lunchtime left.

After giving my details to the representative, the following conversation happens.

Me: “Hi, I was just calling because I’m afraid I’ve been scammed, and I don’t know what to do. Do you have any advice? Should I get my debit card blocked?”

Representative: “Scamming doesn’t happen in the Netherlands; that only happens abroad.”

Me: *Pauses* “I… No, I really think I’ve been scammed. There was this weird stuff on the ATM and I—”

Representative: “Really? Girl, please. Like I said, scamming doesn’t happen over here.”

Me: “Well, I’m afraid that I’ve been scammed. If I have been scammed, is there something I can do about it?”

Representative: *Sigh*If you’ve been scammed — but you haven’t — we could block your debit card and send you a new one. There are other ways to make sure you don’t lose any money, but I’m not going to explain them as you have not been scammed!”

Me: “I just want to make sure no one can scam me, ma’am. I honestly, really think I’ve been scammed. My coworker is calling the police right now.”

The bank representative responds in the most sarcastic, snide tone.

Representative: “Well, I just looked at your account balance and there’s not much to be scammed out of there, so I wouldn’t worry!” *Snickers*

I am lost for words. I almost start to explain that I get paid tomorrow and I’m afraid that money will be stolen, but the representative won’t let me get a word in.

Representative: “But hey, don’t worry, girl! I blocked your debit card, so now the bad guys don’t get to steal the whole seven euros left on your account. Your new pass should arrive within a couple of days, if you can wait that long.” *Laughs*

Me: “But I didn’t ask for—”

Representative: “Goodbye!” *Hangs up*

I just stare at my phone. I can’t understand how someone could be that nasty. My coworker returns a couple of minutes later and tells me how her call with the police went.

Coworker: “Well, the police said it’s good I called them because a couple of people got scammed at that precise ATM these last couple of weeks. They will send a patrol car to check it out, and they said it was a really good idea to get your card blocked; otherwise, you’ll probably get scammed, as well. How did your call go?”

I decided not to file a complaint against the bank representative at the time because she “might just have had a bad day,” which still irks me to this day. Looking back at the situation, I absolutely should have filed a complaint about her looking at my balance and blocking my debit card without my permission, for her tone and remarks, and for her weird stance and wrongful information about scamming. Fortunately, I did not lose any money and received my new debit card within two days, so at least that went well.

Mom Takes All The Debit Credit

, , , , , | Right | July 15, 2021

In the shop near my home, there are a few debit-only registers where you can’t pay with cash, generally used when it’s busy, since it’s easier to open an extra one. These are clearly marked. They have signs everywhere, stickers on the floor, and the dividers and even the belt are all bright blue and white with signs saying, “DEBIT ONLY.” Even then, the cashier always asks, “Are you paying by debit?”

But we all know that for some people this isn’t enough.

My mom and I happen to shop together, getting some cake and drinks. We enter the “Debit Only” line and wait our turn. We notice that the woman in front of us is having a debate with the cashier and it’s heating up. It’s obvious the woman wanted to pay cash but went to the wrong register.

My grandmother on my mother’s side had a great way to deal with this sort of thing, and we silently decide to honour her memory. We start talking to each other in a tone that’s a little louder than usual.

Mom: “Well, she does know the language, so that rules out that she didn’t understand.”

Me: “But illiteracy is higher than one might expect and on the rise, so perhaps she couldn’t read all the signs or the belt.”

Mom: “That is a possibility.”

The cashier notices us and smiles a little. This alerts the woman and makes her throw an even bigger fit. 

Me: “But why wouldn’t she hear the cashier ask? Is she perhaps deaf, as well?”

Mom: “No, because she clearly understood the cashier explaining just now.”

Me: “Well, that leaves another possibility, but we haven’t ruled out illiteracy yet.”

Now the woman knows we are talking about her and turns her attention towards us. 

Woman: “I’m not deaf.”

Mom: “Then perhaps you can’t read.”

Woman: *Fuming now* “I can read!”

Me: “Then perhaps hard of sight, since you didn’t see?” *Points to all the signs in general* 

We can actually see her starting to feel embarrassed so my mom takes it easy.

Mom: “If you don’t have any excuse not to be able to see, read, or understand all the signs, then perhaps you shouldn’t take it out on the cashier who is just doing her job. Just pay your stuff with debit, or let the cashier do what she offered and take your receipt to another register to pay there.”

The woman nodded meekly and paid by card.