He Chose The Wrong Thing To Be Honest About

, , , , | Right | August 17, 2020

I’m a customer service agent for an insurance company. The people I help on the phone have questions about either their car, house, or travel insurance. Right now, we get a lot of customers who have questions about their travel insurance and recompense for cancellation costs if they cancel their holidays due to the current health crisis. Not this customer, though; he has a whole new set of reasons.

Me: “Hello, how can I help you?”

Customer: “I need to cancel my holiday with my family, and I was wondering if my travel insurance will cover the cancellation costs.”

Me: “Can you tell me what happened? In certain circumstances, we do cover cancellation costs, and with the current events, we are a bit more lenient with those circumstances.”

Customer: “Yeah, I need to cancel my holiday because I need to go to the hospital with my girlfriend for an echo; she is pregnant.”

Me: “Congratulations! Was your girlfriend also going on this trip?”

Customer: “Of course not! I was going with my wife and kids! And can you change the email address you have from us? That way my wife won’t find out about this.”

Me: “Let me get this straight; you want us to pay for your cancelled holiday with your wife and kids because you got your girlfriend pregnant?”

Customer: “Yes!”

Me: “Yeah, that’s not going to happen.”

Definitely the weirdest cancellation reason I heard so far!

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Unfiltered Story #205655

, | Unfiltered | August 16, 2020

I’m working at my school’s service desk that also rents out equipment like beamers, cables to hook up your laptop to any device and the like, so a lot of my customers are teachers. Most of them being from a major i don’t follow, so i don’t really know them. Everyone can barrow anything from our desk as long as they present a student or teachers pass. There is this one teacher who keeps insisting he doesn’t need his pass.

Me: I’m sorry but i really have to scan your pass to put these items on.

teacher: Yeah but i’m a teacher.*winks*

me: Doesn’t matter. We need to know where our items are and who has them, that way we make sure nothing gets stolen.

teacher: But.. i’m a teacher. You can trust me *winks again.*

me: *holding up my scanner.* Sorry, no pass, no goods. It’s our policy.

teacher: But… i’m a staff member! And i’m in a hurry, so could you please…?

me: you have a teachers pass, yes?

teacher: Yes i do, but you can trust me.

This goes back and furth for a while until he reluctantly gets his pass out. If he had done that in the first place, he could have gone to his class 10 minutes sooner.

Best To Just Let It Happen

, , , | Romantic | August 14, 2020

My wife and I are watching a video about entitled people. The story we are watching is about how someone scammed his great aunt with dementia into signing over her inheritance. 

Me: “Jeez, that poor woman. How can you prevent something like this happening?”

Wife: “I’m not sure; they said everything went legit.”

Me: *Joking* “Well, I won’t have much to leave behind, so if I’m going, I’ll create a quiz. The one who knows me best will get everything!”

Wife: “Ah, so that means I will have a chance. Anything I need to know about?”

Me: “No, that wouldn’t be fair. But what kind of questions should be in the quiz?”

Wife: *Deadpan* “Oh, I’ll help you with the questions.”

My wife has a wonderful poker face. She won’t tell me if she’s joking, either.

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The Penny Dropped Twenty-Four Months Later

, , , | Right | August 12, 2020

I work in the customer service department for a company that sells phones, subscriptions with the phones, and all kinds of accessories you might need with them. My job consists mainly of answering calls and replying to emails, but we also have a WhatsApp number people can text and a live-chat which customers can enable through our website.

Most phone subscriptions with providers can be made for one or two years, with the latter being the most popular option. As I’m on live-chat duty, I can see which page on our website customers have visited last before enabling the chat.

Customer: “Hi. I’d like to make a subscription with [Phone Type] at [Provider]. I keep clicking on ‘twenty-four-month subscription,’ but when I try to place my order, your website keeps changing it to ‘two-year subscription.’”

I start laughing out loud and tell my colleagues what this person just asked. I answer the customer.

Me: “Good afternoon. I understand there is some confusion about the length of the subscription. It may occur that our website phrases things differently, but twenty-four months is equal to two years. The duration of your contract won’t change.”

After this, the customer didn’t reply anymore. As my colleague put it, he must’ve been too embarrassed after he realised his mistake.

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To Heck With Your Feelings!

, , , , | Learning | August 11, 2020

I’m about thirteen years old. Though I now have an autism spectrum disorder and anxiety disorder diagnosis, at that time I only had the anxiety disorder one. My class consists of only thirteen people including me. I am not a popular person and have never been. 

This occurred in biology, with a teacher I have since gotten to know as completely ignorant of teenage sociology. He is setting up a small group assignment. He won’t set the groups himself. Instead, he calls students to the front, one by one, to ask who they want to be paired up with. I am dreading this as I can see everyone in my class is already pairing up. Unluckily enough, I am called to the front to pick a partner. I know the only four remaining people have already paired up and I can see their dislike of the situation in their faces. My anxiety gets sky-high and I shake my head, unable to speak. He pushes me a bit more, causing me to almost break out in tears. Instead of finding out what the problem is with this clearly distressed young girl, he sends me out of class. 

Keep in mind that I’m normally a really well-behaved girl and have never gotten in trouble with teachers before. Being sent out of class is something really negative in that school. I tear up outside the classroom and cry. 

At some point — I can’t remember whether it is the end of the day or the end of the class — I have to return to him. By this point, my anxiety has dropped and has become anger. I am given a few sheets to copy in my own writing. It is this absolutely horrendously finger waggling set of rules, both normal and moral, and it gets me even angrier. 

Granted, I am a little rebel and decide to just write unreadable squiggles instead of what was actually written — not that far off from my handwriting then — but I still feel like I have done nothing wrong. 

In the end, I am stuck with that particular teacher for five or six years of biology. There isn’t a year without incident with that teacher.

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