I have been dealing on and off with unemployment agencies for seven years since I first had an autistic burnout. Every year, some office or another office makes an attempt to get me back into the workforce, cuts corners with my needs, and places me in jobs that cause me to shut down again and have the agencies going, “Oh, you are not fit for work yet, it seems. Here, have another year on welfare and we’ll try again then.”
Rinse and repeat for seven years, and what you get is a whole lot of frustration and distrust in the system. At this point, volunteer jobs won’t even have me because I can’t hit the ground running and need patience and training. Needless to say, I’m exhausted with this way of dealing with things, and every time I’m expected to go back into another round of job hunting, I’m literally terrified.
I got a new job coach this year. I knew him from a government-issued workplace I went to when I first got unemployed, and he seems like a good guy. During multiple appointments, he hears my story, sympathizes, and assures me that even though he’s working for a “big, bad unemployment agency”, he wants me to see him separately from that, and he assures me again and again that he has a heart for my cause.
Because of my long and disappointing history with unemployment dealings, he agrees with me that he will take on all the preliminary work when reaching out to new employers to save me stress and frustration. He instructs me to send him a list of companies I am willing to work for. I am aiming for small, privately owned shops at the moment.
A day after I send him my list, I get a phone call from him.
Job Coach: “Hey, [My Name], good news! I reached out to one of those shops on your list, and they have an opening. It’s that tea and chocolate shop you told me you like so much. We are going there tomorrow to meet with them. How’s that for fast work, huh?”
Me: “Oh, my God, that’s wonderful! What time are we expected?”
Job Coach: “About 1:00 pm. I’ll pick you up at home beforehand. See ya!”
I’m ecstatic. I text all my friends and family that I might finally have a break in my luck and I have a meeting with a potential new employer. The next day comes, and I wait anxiously for my job coach to arrive.
He only does so at 1:00 pm — the time when I thought we had the appointment with the store. I meet him at the door and ask him about this strange planning.
Me: “I thought we were supposed to be there at 1:00, not that you would pick me up at 1:00.”
Job Coach: “Oh, we’re not really on a schedule today, really.”
Me: “How so? Didn’t we have an appointment with the people of the shop?”
Job Coach: “Appointment? Where did you get that idea? No, we were just going to check the place out. Feel the vibe and such and see if it suits you. I never said anything about an appointment.”
I feel my insides deflate. I was excited about finally having a way in, but it seems I have nothing yet after all.
Me: “Well, that’s a bit unnecessary. This shop was at the top of my list because I know the place. I get my tea there regularly — I told you that. I know the vibe. I thought you got me a way in?”
He shakes his head and smiles like it’s an obvious oversight.
Job Coach: “No, that’s getting ahead of things.”
Me: “I thought you called them to see if they had an opening? And what else?”
Job Coach: “I didn’t call them. I let my supervisor do that, and I don’t remember exactly what they told her. You’d have to call her to hear what has exactly been said, but as far as I know, we’re only taking a look today.”
Me: “Why did you let your supervisor do that?”
Job Coach: “You know, that whole mediating between client and employer isn’t really my scene, so I let others do that.”
Hearing that, I’m about to explode, but I try to hold back on account of being brushed off as unmanageable for the umpteenth time in my life. He notices that I’m seething.
Job Coach: “I see you have some things you want to say to me. It’s okay; lay it on me. I can handle it.”
So, I go out on a full tangent, telling him it is literally his job to mediate for me. Then, I try to get a hold of his supervisor. It takes a while for her to answer the phone, but eventually, she tells me the same thing: that she only called to see if they had an opening and I must have misunderstood things. I have her on speakerphone while I chew out my job coach, reminding him that he knows how sick and tired I am of being aimlessly dragged around from one hopeless venture to the next. I’ve told him many times before that I need something concrete and realistic, and I’m done being dragged around to only look at “maybes”. I tell him to his face that no matter how good he claims his intentions to be, he has royally f***ed up.
Job Coach: “I don’t like the attitude you have toward me right now. I don’t deserve that. I don’t know you like that, [My Name]. This is uncalled for.”
Me: “No! This is what seven years of dealing with incompetent coaches who can’t communicate clearly to save their lives looks like! You told me to lay it on you. I have. You can’t expect to take on a case like mine and not have a near decade of backed-up frustration to navigate around. You promised me you’d try to do better than all those before you, and our first dealing together is already loaded with miscommunication, false hope, uncertainty, and a general disregard for my needs. And you even dare to tell me that doing your actual job for me isn’t ‘your scene’. I don’t know where you get the sheer nerve. Do. Better.”
He stands there, just staring at me for a moment.
Job Coach: *Absolutely deadpan* “I want tea.”
Me: “…excuse me?”
Job Coach: “I want tea. We were going to a tea shop. I’m getting myself a bag of tea. You can come along if you like. Or stay home and have wasted this day. But I’m getting tea.”
I was so baffled that I found myself begrudgingly getting into his car, and we went to the shop. He pretended that the whole row hadn’t happened, and he talked about how nice a place this could be for me. He did try to get me an interview a week later, but the shop honestly told him that they needed someone who could hit the ground running because the holidays were coming up, but I was free to try again once the place calmed down come January when they had the time and space to give me the training I need.
I’m still not sure whether to fire him or not.