In the Netherlands, we have Social Housing. This means the houses can have a maximum rent and are often partly funded by the government. Each region/city can have its own rules for applying for one, but the most common one is that those who wait the longest get one offered first.
I get a call from a lady in her mid-sixties who wants to apply for a house and has her account checked. Almost everything is in order, she only made a mistake on the date she moved into her current home by two weeks. This was corrected. She has not applied for a house yet; she just had her account checked per her request, and this happens all the time.
Caller: “My account was corrected and now I’m missing two weeks. Why?”
Me: “Well, when did you move into [current house]?”
Caller: “[Date].”
Me: “Then that’s the reason it moved to that date. That’s your correct registration date.”
Caller: “But now I’m missing two weeks!”
Me: “Yes, that’s true, but if we kept it like this and you did apply for a house, it would not only be corrected then, but you’d also lose the house you applied to and you’d have to apply again, due to wrong information.”
Caller: “But I don’t understand why you did that.”
Me: “Because you filled in the wrong date.”
Caller: “It’s because I’m divorced, isn’t it? I know a lot of people who get a lot more waiting years than me!”
Me: “Miss, I don’t know the other situations, but there’s probably a different reason. The rule is that you get a waiting time starting with your last known address. If they didn’t move—”
Caller: “They did move! I know they did!”
Me: “Another rule is that you have to keep your account information up to date. If you don’t fill in—”
Caller: “They didn’t do that, either! I bet it’s because I’m divorced. Why do you hate divorced women?”
Me: “Miss, nowhere in your registration is it mentioned that you are divorced. Neither is it on your submitted forms.”
Caller: “Of course not!”
Me: “So, that means we didn’t know you were divorced until you told me a few minutes ago.”
Caller: “I don’t believe you. You did this because I am divorced. I need to move! I’m living in this building and everything changed! There are only young people, and they all ignore me! They don’t even greet me!”
Me: “I understand, times—”
Caller: “And at 5:00 pm, I lock my door, because there are only men living here! That is very dangerous for a woman my age!”
Me: “Did someone threaten you?”
Caller: “No, they all ignore me! So, I need to move right away, and you guys are forcing me to stay put by taking away those two weeks! I should have forty years of waiting time, as well!”
Me: “But unfortunately, that’s not possible due to the rules. You got all the years we could legally get you.”
Caller: “You are doing this on purpose!”
Me: “How would that benefit us?”
Caller: “You are discriminating against divorced women! I’ll probably die all alone in this apartment! I’m going to hang up now because I am getting nowhere! I hope you’re happy now!”
Me: “I’m sorry I could not help you, miss. I wish you a pleasant day anyway.”
She hung up and I sent a note to our department that deals with people who want to move but can’t; they can help people who might need help (to prevent loneliness or who feel scared in their own home). No idea how they can help, but they are more experienced than I am.
Related:
Divorced From Reality, Part 6
Divorced From Reality, Part 5
Divorced From Reality, Part 4
Divorced From Reality, Part 3
Divorced From Reality, Part 2