Screw My Kid’s Safety!

, , , , | Right | February 12, 2021

I used to work as an operator in a theme park. Each ride had a “you must be this tall to ride” sign at the start of the queue and every operator had another measure near the entrance. Naturally, people ignored it and tried to get their kids on the rides anyway. I always made sure to check all the kids that were close to the height requirements.

One day, I was working with the chair swing roundabout when I saw a family standing in the line. The mother was carrying her son in her arms. The boy was clearly too small, but I still asked her to let him stand so I could check his height. He was at least ten centimeters (almost four inches) too small. I told the boy and his mother that, sadly, he was too small for the ride. The mother protested a bit, but she left with her son without making too much of a fuss, while the rest of the family boarded the ride.

I made my round to check if everybody was secured — everyone was — and started the ride. 

Once the ride was done, I heard crying and I saw the small boy getting lifted out of the ride by his father! Apparently, the mother had handed the boy to the father while my view was blocked during my round.

I was seething, but because it was busy, I sadly never got the chance to chew them out for disregarding almost all safety protocols just so their little boy could not enjoy himself and cry.

1 Thumbs

Never Too Big To Be Grandma’s Little ‘Un

, , , , , | Related | February 3, 2021

My grandma has a habit of always referring to me, her only grandchild, as “the little ‘un”. When she is talking TO me, she just calls me by my name, or something like “darling” or “sweetie” — or “rascal” if I am misbehaving — but if she is talking ABOUT me, even if I am in the same room, she always calls me “the little ‘un”. This continues into my teenage years, and when I leave for university. I don’t mind it; I actually think it’s kind of sweet. But at one point, my aunt starts to think that I am getting too old for the nickname, and she has the following conversation with Grandma, which she later recounts to me.

Grandma: “Good thing the little ‘un is coming to visit this weekend; my radio is acting up again and she fixed it last time.”

Aunt: “Yeah, but Mom, seriously. [My Name] is twenty-one, at university, and living on her own, not to mention nearly a head taller than both of us, and neither of us is small to begin with. Don’t you think it’s time you stopped calling her ‘the little ‘un’?”

Grandma: *Smugly* “Nuh-uh! Doesn’t matter if she grows two meters tall and becomes a professor. She’ll always be my little ‘un!”

And she kept referring to me as “the little ‘un” until the day she died. I miss her.

This story is part of our Feel Good roundup for February 2021!

Read the next Feel Good roundup for February 2021 story!

Read the Feel Good roundup for February 2021!

1 Thumbs

That’s One Way To Deal With Last-Minute Shoppers: Kidnapping

, , , | Working | February 1, 2021

I want to get an item that’s on a special discount and I’m on my way to the store, which is in another town. However, I’m out of luck and my tram gets stranded in the snow. When I finally get to my destination, it’s half an hour before closing. I decide to take a gamble and hurry to the store.

I arrive ten minutes before closing and my luck has returned: they not only still have the item, but it’s right in front of me! I grab one and head to the cash register. 

The lady is patient and kind… and the cash register freezes. We make small talk while it restarts — the other registers have already closed down — and right at closing time, I can pay for my item. 

I want to leave quickly so the people can close the store, but when I reach the door, a tall man locks the door.

Employee: “Well, it’s finally six pm! We survived today; man, what crazy and annoying people we had today. Let’s clean up and hurry home ourselves!”

The man walks right by me and doesn’t seem to notice me at all. So, I turn around.

Me: “Eh, excuse me, sir? Could I go home, as well?”

The man turned around and saw me and I could see his eyes grow. Turning a nice shade of red, he rushed to the door to open it for me. He was completely silent, and when the door closed behind me, I could hear the other employees laugh. 

No, he did not apologize. His face of embarrassment was enough compensation for me.

1 Thumbs

Reaching Your Cap For These Jerk Customers

, , , | Right | January 21, 2021

I work in a shoe store. The ground floor is exclusively women’s shoes and upstairs is men’s and kids.

I am quite ill and it’s very clear from my looks and voice. Most customers treat me nicely because I have a babyface and basically look fourteen, and looking sick helps too with people going a little easy on me.

I am stationed on the ground floor doing register while my manager helps customers and does other floor duties. It’s quite a busy Saturday.

A male customer puts two pairs of women’s sneakers and a men’s cap on my counter. After checking the sizes, I put them back in the box, not folding them back in the tissue paper though, as most customers don’t care and most of our boxes have the paper crumpled up anyway from people trying the shoes on.

Customer: *Immediately condescending* “No, no, no! You’re not doing it right! You gotta put them in right!”

He unboxes them again, folding them in the paper and stuffing them in the wrong way so they don’t even fit properly, all the while berating me for not doing my work properly in a condescending tone. I am already done with this man for treating me like a child.

Me: “Yeah, sure, sir.”

This process repeats with the second pair because I don’t fold them in the paper neatly enough. I scan the two pairs of shoes, €25 each, and the cap, which is €15.

Me: “Your total is €65, sir.”

Customer: *Frowning* “Huh, that’s not right.”

I give a short explanation of how I came to that price by adding the two pairs of shoes and the cap together.

Customer: “Oh, no, I got this cap upstairs together with these flip flops! You weren’t supposed to scan the cap!”

He shows me one of our store bags which indeed contains flip flops. At this point, I’m not sure why he’d have a bag but not put his cap in it, and I’m also not sure about why he’d put it on the counter with the rest of his purchase where I’d obviously scan it. Note that in no way I’m being accusatory in this next part, just following policy.

Me: “Oh, no problem. Would you mind showing me your receipt so I can just check it?”

Customer: *Immediately yelling, very angrily* “I don’t have to do that! You have no right! I paid for this! You’re not doing your job right! You don’t even know what you’re doing! I paid for this!”

Me: *Very calmly* “Sir, I just calmly asked to see your receipt. May I please see it? It is not an abnormal question; we ask customers for their receipt more often just to check. I really just quickly need to check it; there is no issue.”

The customer repeats over and over that he doesn’t have to, that I’m rude and a bad employee, that I don’t know what I’m doing, etc., probably just trying to intimidate me.

Me: “Sir, I respectfully asked you to show your receipt. I expect you to treat me with respect also. I did not ask you to do anything unreasonable.”

The customer sputters something about me not being respectful and the same lines about not having to show his receipt.

His fellow customers in my line are giving him the ”Oh, man, what are you doing?” look. The lady directly behind him stares at me pitifully and shakes her head every time I argue with him again about how I am not being unreasonable. My manager, an older man, arrives a bit late because he was on the busy floor and didn’t notice the aggressive man screaming in my face for the last two minutes.

Manager: “What’s going on here?”

The customer magically produces the receipt! Seriously, I have no clue how he got it so fast, and exactly upon the introduction of my manager.

Customer: “Here, I paid for this.”

He remains more calm and respectful to my manager. I relay to the manager shortly what happened, while he stays next to me because obviously, the tension is still incredibly high.

I complete his now €50 transaction, a procedure we could have had done and over within two seconds if he hadn’t been so defensive.

The customer throws money at me over the counter while pointedly look the other way. I bag his stuff and put the receipt in the bag. Normally, I give it to customers separately, partly so they don’t lose it and can stick it somewhere safe for possible returns or bookkeeping, and partly because it gives me a chance to offer them a last smile as a little customer service, but this man revoked his right to either of those.

The customer is even angrier now if possible, digging into the bag.

Customer: “You’re supposed to give it to me in my hand! In my hand! What if I lose it or if someone steals it to return?”

Me: “I’m not going to give you your receipt nicely in your hand when you throw your money at me.”

My manager moved from behind the counter then to physically usher the man out of the store whilst he was still berating me for basically being awful, horrible, disrespectful, etc. The relief was so strong I just started shaking like a leaf as soon as he was gone. 

Later, I heard from another coworker that the guy had also been condescending to her, so I suspect this man is used to bullying women but has no backbone in the face of another man, and that’s why he immediately caved once my manager showed up.

1 Thumbs

Pages Of Joy

, , , , , | Right | January 20, 2021

I’m waiting in line for the checkout machines at the library. In front of me is an adult with a four-year-old child. The child is hugging a picture book and singing softly, “I’m so happy, I’m so happy.”

I wasn’t having a bad day, but it still made my day better to see a child so happy with a book.

This story is part of our Feel Good roundup for January 2021!

Read the next Feel Good roundup for January 2021 story!

Read the Feel Good roundup for January 2021!

1 Thumbs