Entitlement Cannot Be Liquidated

, , , , | Right | July 16, 2020

When I return from my two-week vacation, a store I very often shop at is suddenly having a liquidation sale as they are closing. I am greeted with multiple signs that they are closing and that all sales are final. Inside the store, there are many, many signs stating returns are no longer accepted, all sales are final, etc. There are more signs than products, but luckily, what I need is still there, and I get it half-off; nice!

When I reach the register, the cashier is already serving the lady in front of me.

Cashier: “That will be [amount].”

The lady pays and leaves, but returns less than a minute later.

Lady: “Wait, how much is [item]?”

Cashier: *Checking receipt* “It was [amount], miss. It was half-off.”

Lady: “It’s too expensive!”

Cashier: “It used to be [double], miss. The discount has been applied.”

Lady: “It’s still too expensive.”

Cashier: “I’m sorry, miss. I can’t help that.”

Lady: “I want my money back!”

Cashier: *Pauses* “I’m sorry, but you can’t. All sales are final.”

Lady: “But it’s too expensive! You just cashed me out!”

Cashier: “I know, but all sales are final.”

The cashier points to the sign next to her.

Cashier: “I’m no longer allowed to return items.”

Lady: “You just cashed me out!”

Cashier: “I know! I’m sorry, but I can’t return your money. We can’t accept returns; all sales are final, even if they are made less than a minute ago.”

The cashier points to the sign next to her.

Lady: “This is outrageous! How rude! I will complain about this; the head office hasn’t heard the last of this! I will never shop here again!”

Cashier: *Muttering* “That shouldn’t be too hard…” *Louder* “Next, please!”

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Careful, Or She’ll Freeze You Right Out Of The Store

, , , , | Working | July 15, 2020

I’m out to buy “Frozen II”. The only shop that carries it in my town holds a judgemental lady who gives out incorrect information to patrons. She’s like a judgemental grandma. Due to the recent health crisis, I can’t visit the next town — one hour of travel with public transportation at least — and I figure I can just grin and bear it since it’s pretty much in-and-out. 

Me: “This movie, please.”

Lady: “Ah, yes, it was released today. Well, here it is, and here is your receipt. Better hold onto it tight!”

Me: “I will, but I doubt it will be defective; no movie from this store has ever been before!”

Lady: “Oh, no, dear, so you can return it. Don’t break the seal!”

Me: “Oh, that won’t be needed, thank you.”

Lady: “That’s what they all say, but you can bet this is a very popular gift!”

Me: “Well, only my husband would get this, and since I just told him I’d be out to get this, it would be really weird.”

Lady: “Men have been wrong before. There’s a big chance she already has it!”

Me: *Laughs* “I doubt that since it’s for me!”

Lady: *Silence* “For you?”

The rest of the transaction was done in silence, with a scowl on her face, and I did my best to remain polite and cheerful, but I was out right away. I can’t complain about her, either, since she has banned people for little things — misplacing a book on the shelf below — and this is the only store of this type nearby. Yes, I am scared to be banned.

She has a coworker and I sincerely wish I knew her schedule so I could avoid the judgemental lady.

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Too Bad Money Doesn’t Spread Like Disease

, , , , , , | Healthy | July 12, 2020

I have to visit my local hospital. At this moment, the health crisis is still ongoing, but it is not really spreading fast or causing many deaths in my country anymore.

When you enter the hospital, there are people there who ask you what your business is and if you have any symptoms related to the illness. The way this hospital is set up is that you have a big open space right after the doors. During this time, they have taped off a section for people entering so they catch everybody going in and are able to ask them questions.

The way they set this up is that they have a couple of tables surrounded by plexiglass screens about two meters in height and U-shaped. The area for employees is further restricted by tables which sort of create corridors for people to go through. These tables are not protected by the plexiglass. The employees are standing behind those tables, calling us through. Luckily, it is not very busy and I get through easily. 

When you exit, you get close to that area again. I linger a bit when I exit because I have to get some stuff in and out of my bag. As I do, I overhear a conversation.

One man asks why the hospital staff has plexiglass screens but doesn’t stand behind them, instead choosing to stand behind the unprotected tables. I take a look at the setup again and I realise that the way these areas are set up, they clearly meant for patients and visitors to go up to the front of the screens, answer the questions required, and then pass through the little artificial corridors to enter the hospital. This way, the employee would be protected at all times and never get close enough to the visitor/patient without a barrier in between them.

However, as it turns out, in order for plexiglass to stand on its own, it has to be quite thick. And what happens if you’re standing behind thick plexiglass? Well… predictably, they will have trouble hearing each other. Apparently, after trying it out, the employees realised that communication was impossible through these screens and that is why they abandoned them. I guess they still managed to stay far enough away from the patients and visitors, at least as far away as required by our laws — 1.5 meters — but it amazed me that the hospital didn’t think of the communication problem. 

And for everyone asking if they couldn’t have used microphones and speakers to communicate, here’s a couple of reasons why they didn’t. This setup is in the middle of a big open space. There are no plugs anywhere near. And it is too dangerous to put a wire over that floor. On top of that, the more important reason I guess is that hospitals already don’t get much funding and, as such, are notorious cheapskates.

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You’re Denying His Right To Be A Basket-case

, , , | Right | July 11, 2020

I have to clean every shopping basket the customers use. It’s mandatory to use a shopping basket because it’s a method to check how many customers are in the store. I’m cleaning baskets when a man comes in.

Me: “Excuse me, sir, please take one basket when you enter the store.”

Customer: “I don’t want to do that.”

Me: “Sir, unfortunately, it’s mandatory. If you refuse to bring a basket, I can’t allow you in the store.”

As I’m saying this, the man comes really close, which is also not allowed.

Customer: “I don’t want to do that!”

Me: “Sir, if you don’t keep your distance and don’t take one basket, I cannot allow you in the store.”

The customer refuses to listen and comes even closer when he says:

Customer: “I hate these new rules; they can’t make me keep my distance!”

A few other customers saw it happen and stepped in. The man eventually walked out without buying anything. If the customers hadn’t helped, I would’ve brought my manager into this, but fortunately, it wasn’t necessary.

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Unfiltered Story #200606

, | Unfiltered | July 11, 2020

Letters of complaint are sometimes printed and pinned on the bulletin board for the staff to read. The relevant bits are highlighted with a marker. One day there’s a letter full of complaints in a very mashed up form. Only half of the complaints are highlighted and even several members of management cadre have trouble taking the letter serious.

Letter: [Remarks about our thoughts between parentheses] “Dear Sir,
A few weeks ago I ate some bami in your restaurant. Afterwards I had some trouble with my intestines, the quality of the food aside. [Why would that mean anything about our food?] I was there at 9 PM. At that point, the restaurant was still open. But that didn’t stop the young workers [he apparently didn’t know the word ’employees’] from shouting at each other, while the floor was wet, and from throwing with their tools. [So shouting is okay, as long as the floor isn’t wet?]
Last week, I was at the restaurant again, this time with a foreign guest. He had pizza and a plate full of salad, and I had a chicken breast. He sayd [yes, he really misspelled the most easy word of the letter] the salad wasn’t fresh and didn’t like his pizza and left half of it untouched. [The salad is made fresh every day and it’s not our mistake that the man didn’t like the taste of his pizza, is it?]
When I went back into the buffet, I saw that a griddle was being cleaned with some sort of soap, while there was still meat on it. I really don’t think that’s a hygienic way to behave and therefore I want to make a complaint.”

[So apparently, it was all about the cleaning bit and all the other complaints were just there for fun?]