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How About We Just Trust Adults To Use The Bathroom?

, , , , , , | Working | March 18, 2022

Our manager is strict to the point of being unreasonable. It takes a turn one day when a female coworker is on her monthly cycle.

Coworker: “I’m going to the bathroom. I’ll be right back.”

Manager: “No, you need to finish this first.”

Coworker: “No, trust me, [Manager], I really should go.”

Manager: “And why is that?”

Coworker: “Because I’m on my period, [Manager]! And I’m about to bleed out!”

As unreasonable as he is, he is married with daughters, so he let her go, but he tried to write her up for talking back to him. After the owner asked the assistant manager and me about it, he tore up the write-up and told our manager not to be a jerk again.

Read The Room… AND THE SIGNS

, , , , , , | Working | March 13, 2022

The company where I work recently purchased new office space in our building. We now occupy two suites of offices downstairs, as well as the main office upstairs where clients and visitors are directed. People who do not work for us should not be coming into the offices downstairs. The business that used to occupy the downstairs office has moved to a different location, which is noted in a large sign on our door which, unfortunately, doesn’t have a lock yet. I should note that I am a young female and I’m totally blind.

One day, I am alone in the new office. All my coworkers are either sick or solving problems upstairs. I hear the door open and figure it’s one of them coming back. All of a sudden, I hear a strange man in the reception area.

Man: *Loudly* “Hello? Hello?”

I don’t recognize the voice, so I ignore him. I figure he must be a customer of [Previous Business] who doesn’t realize they have moved. I wait for him to leave, but instead:

Man: *Now yelling* “Hello! I need a signature! Hello!”

Realizing this guy isn’t going away and starting to get uncomfortable, I call out from my desk:

Me: “Sorry, sir, let me call the receptionist.”

Our receptionist works upstairs.

I try to buzz the receptionist but she is on the phone. Meanwhile, the strange guy starts walking around the office! He knocks on closed doors, including the one to our restroom, repeating:

Man: “Excuse me! Hello! I need a signature!”

I get my mom on the phone; she works across the hall in the other downstairs office. She doesn’t know of any packages being delivered to our company and can tell I am nervous, so she walks over.

As soon as I hang up, this man proceeds to enter my office and drops two boxes onto my desk!

Man: “Excuse me, ma’am. I’m with [Delivery Company] and I just need a signature for these packages.”

Now I’m scared. I have no way of knowing if this guy is who he says he is since I can’t see him. I’m alone in a small space and he is blocking the only exit. If anything happened, I would have no escape and no witnesses.

Luckily, my mom arrives and he goes to the front to talk to her.

Mom: “Sir, who are you?”

He shows her the packages, for [Employee] with [Previous Business].

Mom: “That company has moved. The new address is on the door.”

Man: *With attitude* “So, you’re refusing delivery?”

Mom: “Yes. We did not place this order; that stuff isn’t for us.”

The delivery guy pushes some buttons on his tracking machine.

Man: “Uh, I don’t think I see an option for that. Are you sure you can’t just take it?”

Mom: *Getting angry* “No! We did not order these items! We are not going to take responsibility for something we didn’t request!”

Eventually, the delivery guy left… only to go upstairs and try to give the boxes to the receptionist! 

So, he failed to read the huge sign on the door he walked through, poked around a private office, and invaded the personal space of an employee, and then he tried to make us take the stuff anyway! What an idiot.

Oh, and after receiving an earful from my wonderful mother, the managers are having the lock installed next week!

The More You Read The Worse It Gets, Part 2

, , , , , , | Right | March 9, 2022

I work for a gardening company that generally helps customers with checking on their orders, simple gardening questions, etc.

A customer joins the chat.

Me: “You are now chatting with [My Name]. How may I assist you?”

Customer: “What is an Easy Number?”

Me: “Oh, that is your account number. You may sometimes see it referred to as an Easy Number as it easily allows us to locate your information.”

Customer: “Where is my account number?”

Me: “I can look that up for you. Have you placed an order with us before?”

Customer: “Nope.”

Me: “Oh, well, that screen you are trying to log into right now is for customers to check the status of their previously placed orders.”

Customer: “Aw, okay. How do I pay for my order?”

Me: “Your credit card will be charged at the time your order is placed.”

Customer: “I don’t know how to do that.”

Me: “I’m sorry, could you explain what you don’t know how to do?”

Customer: “Charge my credit card.”

Me: “Oh, I apologize for the confusion. When you place your order, the system will automatically charge your card for you.”

Customer: “Okay. How do I create an account?”

Me: “When you submit your order, an account is automatically created for you.”

Customer: “I placed an order with your company yesterday.”

Me: “Oh, I apologize for misunderstanding earlier. I would be happy to look up your account number for you.”

Customer: “Actually, I don’t want you to do that. I have a doctor’s appointment. I’ll chat with you again later.”

The customer left the chat.

I went back and read the chat three times after they disconnected to make sure I understood that they blatantly said, “Nope,” when I asked if they placed an order with us before.

Related:
The More You Read, The Worse It Gets


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What Library Just Gives Out Carrots, Anyway?

, , , , | Right | February 25, 2022

Our building is getting some much-needed work done on it, and the result is that we have horrible noise every day that starts almost the exact time we open. My manager orders some earplugs for all the desks so that we can give them out. They are those foam types that aren’t in pairs; it’s just a huge bag of earplugs. They are fluorescent orange and look like baby carrots.

I find a bowl, make a sign that says “Free Earplugs,” and place them at the desk. Five minutes after we open, a patron comes up, grabs a handful, shoves them in their mouth, and then spits them right back into their hand. 

Patron: “These aren’t carrots.”

Me: “No, they are earplugs.” 

Patron: “Why do you have earplugs?”

Right then, the construction noise started. I just picked up the trashcan. The patron dumped the earplugs in and walked off.

It Always Feels Good To Call Their Bluff

, , , , | Right | February 25, 2022

I am the shift manager at a local fast food restaurant. I was informed that a customer was getting upset in the drive-thru because the girl taking his order told him we did not offer Coke floats at this location. I instructed her to send him to the window and I would deal with it there. 

If you are reasonable and polite, I am perfectly willing to put some ice cream and Coke in a cup together for you, but I am not allowed to blend it with our shake machine because of cross-contamination. However, since he had chosen to be very rude to the high school girl working the drive-thru, I chose to follow the policy exactly. Other locations will do this off-menu item, but because we are franchised, we are not required to and our owner has not approved it.

Knowing the customer was angry, my supervisor was behind me ready to call 911, as he had already threatened not to leave until he got what he wanted. When he got to the window, I was already there to greet him.

Customer: “Who do I need to speak to about a Coke float?”

Me: “That would be me. We don’t offer that at this location.”

Customer: “Just put some ice cream in a cup with some Coke and blend it up and give it to me.”

Me: “I’m sorry, sir, I am required to serve food in the containers it comes in. I can give you a cup of ice cream and a Coke with no ice but I can’t make a Coke float.”

Customer: “Yes, you can! Just put them in together and blend it up.”

Me: “I’m sorry, sir, I am required to serve food in the containers it comes in. I can give you a cup of ice cream and a Coke with no ice but I can’t make a Coke float.”

We repeated this exchange a couple more times.

The customer put his car in park.

Customer: “I am not leaving until I get a Coke float.”

Me: “I have given you your options. I can give you the ingredients separately and you can combine them or you can leave. If you don’t, I will call the police to remove you.”

Customer: “I’d like to see you call the cops on a pharmacist!”

I turned to my supervisor.

Me: “Call them.”

Customer: “Can you just give me a Coke and ice cream but not fill the Coke up all the way?”

Me: “Absolutely!”