He’s Been A Major Problem Since He Was A Minor

, , , , , , | Right | July 29, 2020

I have not only been recently promoted into management, but I’ve also been moved to a bigger store during the current health crisis. This is my third week at my new store and my first shift not only working as a solo manager, but the closing manager, as well.

I’m a twenty-eight-year-old, five-foot-tall white woman with blonde and blue hair, tattoos, and piercings.

About an hour into the closing shift, I get an emergency call from a cashier while I’m doing paperwork. I quickly hurry over to see what the problem is.

Me: “Hi, I’m [My Name]. What’s going on here and how can I help?”

The customer is a younger white guy, somewhere in his early to mid-twenties.

Customer: “Yeah! I’ve been coming into the store for four years now, and I’ve always paid with credit, and it’s never asked for the last four digits of my card before!”

The customer jerks a finger to point at the next cashier, a white guy in his early twenties. During this time, my two opening cashiers have gotten off and are in line to make purchases of their own.

Customer:He checked me out last week and didn’t ask for my last four digits! I don’t trust her to ring me up!”

The cashier he’s pointing at is an African-American woman around my age. Up until this point, she’s been as polite as possible in retail, but at this she gets justifiably offended.

Cashier #1: “Sir, as I told you, the register won’t let me finish your sale without the last four digits of your card. If you’d like, you can come over here and verify for yourself.”

Customer: “I SAID I WANTED TO TALK TO THE MANAGER!”

The two cashiers who are off and the two who are working all point to me and speak in unison.

All: “She is the manager!”

The customer finally gives me the last four digits of his credit card, signs the PIN pad, and then storms off and rams himself halfway into the door on his way out.

Before I can say anything, [Cashier #1] pipes up.

Cashier #1: “I checked his ID; he was 22.”

Cashier #2: “I’ve never seen him before, either.”

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Unfiltered Story #201627

, , | Unfiltered | July 28, 2020

It’s the ending part of a steady day and I’m doing my closing duties. This man and his young son come in wanting a buffet (I work in a well known pizza buffet place). So I charge them accordingly and ask if they’d like drinks to which he doesn’t answer so I guess he might not have heard me as he was on his phone; he says he has the app for our store and gives me his phone to put in the code and I do so. His total comes out to 7 dollars and I inform him.
Customer: why is it 7 dollars?
Me: well sir after the adult buffet was taken off you are left with the adult drink, and the child’s buffet and drink.
Customer: but why is it 7 dollars?
Me: again sir you still have the two drinks and the child buffet.
Customer: it shouldn’t be 7 dollars, I got a free buffet!
Me: *getting agitated, points to the sign* sir, the adult buffet is *amount* plus tax. The code took off your buffet and you are left with an adult drink at *amount*, and a child buffet and drink at *amounts* with tax the comes out to 7 dollars even.
Customer: oh I don’t want a drink.
Me: ok, would you like a drink for your son?
Customer: sure.
Me: ok your new total is *amount*
I cash him out and continue my closing duties, wondering why some people don’t listen.

Not Thinking Outside The PO Box, Part 2

, , , , , | Right | July 28, 2020

I go to drop off packages at the post office, and the line is outside because of health and safety requirements, so I stand in line, too.

I finally get inside and there are six people standing around waiting to just drop off packages. The working folks are busy so they don’t pay any mind to us. I’m a bit frustrated because usually you just drop them off.

So, we are all standing there, and I turn slightly to my right. There is a huge box with a sign that says that prepaid drop-offs can go in this box. I say, “Ha! A box! I just had to read the sign!”

I drop my things in said box and leave. As I leave, I hear a collective groan and three other people say, “Read the signs!” as they toss their boxes in the box and leave, too.

Related:
Not Thinking Outside The PO Box

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I Was A Teenage Beowulf

, , , , , , , , | Working | July 27, 2020

I’ve just started an after-school job at a print shop. My job involves cleaning, making sure the machines always have paper and ink, and clearing jams. My trainer is showing me around showing how to check the paper and ink levels and explaining what the machines do. Soon, we get to the biggest machine.

Trainer: “And now we get to the banner printer…”

Suddenly, the machine starts making this ungodly grinding noise.

Trainer: “And the beast awakes; that, dear squire, is Grendel’s Mother. When she roars like this, there is but one solution. One must take up Hrunting and strike at the beast’s head.”

I look at her like she’s crazy.

The trainer grabs a Nerf sword with the word Hrunting written on it from beside the printer and whacks the printer with it. The grinding stops.

Trainer: “Seriously, she’ll do that every now and then; just smack her. Right here, not over here, and don’t hit any buttons when you hit her. The old hag is older than both of us and replacing her would cost more than we make off her in two years. Percussive maintenance has proven effective. Just don’t use Naegling on Grendel’s Mother; he’s just for getting paper to fit into the compactor.”

“Naegling” was written on the back of the yardstick, which was indeed useful for getting things into the compactor.


This story is part of our July 2020 Roundup – the best stories of the month!

Read the next July 2020 Roundup story!

Read the July 2020 Roundup!

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When Ice Cream Really Does Make You Scream, Part 2

, , , , | Right | July 25, 2020

It is my first day at work and I am being trained. A customer walks in.

Me: “Hello, sir, what can I get you?”

The customer just stares blankly. A few minutes go by; thankfully, the store isn’t busy.

Customer: “You guys should really fix your prices; they are too high and there’s not enough for your money.”

Coworker: “Sir, I apologize for the pricing, but I have no control over it; that’s the owner’s job.”

Customer: “Well, that’s stupid! Anyway, I want a small ice cream.”

Me: “What flavor?”

Customer: “Mixed vanilla and chocolate.”

I make a larger-than-normal portion of soft-serve small, in an ice cream cone, and hand it to the customer. He makes a rude face.

Customer: “This is it? I paid four dollars for a small ice cream cone and this is all I get?!”

Coworker: “Sir, that’s more than we normally serve; he’s new and getting the ropes down.”

Customer: “This is outrageous! I demand another!”

My coworker throws away the old cone.

Customer: “Well, why’d you throw it away?! That was good food and I would’ve taken it!”

Sure you would, dude.

My coworker makes a new, very large ice cream and hands it to the customer.

Customer: “This is too big! Why would anyone eat this much?”

As I open my mouth to say something — because my coworker is a very shy person — she quietly holds a finger to me to ensure I don’t say anything.

The customer pays and leaves the store without another word. Later on, the boss comes in and we tell him the story. He lets us know that the customer can’t decide what to buy and what’s too small as long as we fill it up the right amount. 

The customer comes back in an hour later.

Customer: “Hey, I dropped my cone before I finished it; I want another.”

I point out who the man is.

Boss: “Sir, unless you’re going to buy a new cone, please leave. You cannot demand a free cone because you dropped one.”

Customer: *Gets visibly angry* “The customer is always right! And I want a free cone!”

After about ten minutes of back and forth, the man walked out, frustrated.

Related:
When Ice Cream Really Does Make You Scream

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