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Multi-person Multi-tasking

, , , , | Right | January 27, 2010

Me: “Thank you for calling [Company]. How may I help you?”

Customer: “You guys clean my pool and I was wondering if you could do me a favor. Would you have your pool cleaner pick up my dry cleaning and bring it to my house when he comes to clean the pool?”

Me: “Ma’am, that’s not a service we offer.”

Customer: “But it’s just right down the street.”

Me: “Ma’am, first of all we would need the ticket they give you to pick up your clothes. Have you thought about getting a personal assistant? I have the name of a company who–”

Customer: “FINE! I’ll just get the landscaper to do it!” *hangs up*


This story is part of our Outrageous Requests roundup!

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The Scenic Route Always Whets The Appetite

, , , | Right | May 12, 2009

(This lady called to place a to-go order. She gave me a phone number with an odd area code, but I didn’t think much of it until this part of the conversation…)

Me: *on the phone* “All right, your total comes to $47.92 and it should be ready in 15 minutes. You know this is the store at [street] and [street] in front of the mall, right?”

Caller: “What? I’ve never heard of those street names. How do I get there?”

Me: “Well, if you can tell me the closest intersection to you, I can give you directions…”

Caller: “I’m at [street] and [street].”

Me: “…ma’am, what city are you in?”

Caller: “…Little Rock…”

Me: “Arkansas?!”

Caller: “What other state would I be in?”

Me: “We’re in Texas. I’m thinking you’re going to want to order from a location closer to you.”

Caller: “I don’t know. Where in Texas are you, exactly?”