(I’m working as a cashier on Black Friday. A man cuts to the front of the line with an armful of clothing.)
Me: “Uh, sir, you’ll have to go to the back of the line. I’m sorry.”
Rude Customer: “F*** that! No way I’m waiting that long! Just make it quick!”
Me: “No, sir. You just cut the line, and I won’t serve you.”
Rude Customer: “Oh, f*** you! Just do your job already! You’re only making this take longer!”
(At this point, the customer he cut in front of, a man in his early 20s, speaks up, quietly and calmly.)
Calm Customer: “Just go back and wait in line, man. Stop being a d**k.”
Rude Customer: “F*** y-”
(The rude customer rounds on the calm one as he speaks, raising his hand in what may or may not have been an attempt at a backhand. Regardless, the calm customer catches his arm, twists it, and slams the rude customer’s face into the counter hard enough for it to make an audible thunk through the clothes. The entire time, the calm customer remains stone-faced.)
Rude Customer: “Ow! A**hole! Lemme go! You can’t do this!”
Calm Customer: “Texas law says I can use lethal force if I’m attacked.”
(He twists the man’s arm a little more, causing him to cry out.)
Calm Customer: “You don’t want that, do you?”
Rude Customer: “Ow! No! Just lemme go!”
Calm Customer: “Where are you going to go?”
Rude Customer: “Back of the line! Back of the line!”
Calm Customer: “And are you going to be patient? And polite?”
Rude Customer: “Yeah, man! Sure!”
Calm Customer: “Apologize to the nice young lady, now.”
Rude Customer: *starting to cry slightly* “I’m sorry! I’m sorrryyyyy!”
(The calm customer released the rude one, who almost looked like he was going to attack again. One look at the calm customer’s completely emotionless face seemed to make him think twice, though, and he grabbed his clothes and scampered back to the end of the line.)
Related:
In Line And Out Of Line, Part 3
In Line And Out Of Line, Part 2
In Line And Out Of Line
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