Who Thought Insurance Could Be Funny?

, , , , , , | Working | October 11, 2019

(It is two days after my dad passed away. My four siblings and I are at my mom’s house helping her go through things. The phone has been ringing pretty regularly with telemarketers. After several calls of my mom just hanging up, she starts talking with this guy. My siblings and I can only hear my mom’s side of the conversation so we’re a little confused at first.)

Mom: “Oh, I would absolutely be interested in that.”

(The telemarketer talks for a minute and Mom responds to him.)

Mom: “Yeah, that would be great, only, could we back-date it for about a week ago?”

(My siblings and I now have a pretty good idea what’s going on and are trying not to laugh too loudly in the background.)

Mom: “Well, I would really like to back-date it to at least a week ago.”

(The telemarketer again talks for a little bit and then my mom responds with this.)

Mom: “Well, you see, my husband passed away two days ago, so it would really need to be back-dated.” *small pause as the telemarketer says something* “Oh, you can’t do that?”

(My mom hangs up the phone and tells us what it was all about. The guy wanted to sell her life insurance for my dad. He got into the pitch and was obviously excited to get a sale when my mom finally told him Dad had died. The guy just stammered out:)

Telemarketer: “Wh… what? We… We can’t do that, ma’am.” 

(It was the first real laugh we’d had in two days. My dad had a great sense of humor and we all agreed he would’ve thought it was hilarious. So, thank you, telemarketer, whoever you are. We really needed that at that moment.)

1 Thumbs
508

They Need Some Stupidity Coverage

, , , , | Working | August 14, 2019

(I’m home alone and I see my phone ring. It’s clearly a telemarketer, but I answer anyway just for fun.)

Me: “Hello?”

(Silence.)

Me: “Hello? May I ask who’s calling?”

Telemarketer: “Hello! This is [Telemarketer] from [Insurance Company].”

Me: “I think you have the wrong number.”

Telemarketer: “No, I have the right phone number; you are just stupid.” *click*

(I have no idea what he sought to accomplish there.)

1 Thumbs
331

Death Of A Salesman’s Sale

, , , | Working | August 13, 2019

Insurance Telemarketer: “Hi, there! I was just calling to tell you about the wonderful deals we have on life insurance at the moment!”

Me: *asking a purely rhetorical question* “What if I’ve only got weeks to live?”

Insurance Telemarketer: “Oh… you have a nice evening!” *click*

1 Thumbs
349

Fighting An Upload-Hill Battle

, , , , , | Working | July 28, 2019

(In France, there are four major ISPs, and they are having an ongoing coverage war for optic fiber Internet. Every building can decide which ISP they’re going to be connected with, and the subsequent connection needs heavy work, literally digging trenches in the sidewalk to install fiber in the ground. So, when you land in a building with fiber installed, and you’re interested in having a fiber connection, you go with the ISP already in place. I have just moved in and gotten my box installed using an extremely interesting discount price when I receive a call from a telemarketer.)

Telemarketer: “Hi, I’m [Telemarketer] from [ISP #1]. May I speak to the person in charge?”

(I could say I’m not interested and hang up, but I have some time on my hands. I figure it’d be funny to see this person try to upsell me. I was right.)

Me: “That would be me.”

Telemarketer: “Okay, great! May I ask what ISP you are with and what your Internet plan is?”

Me: “I’m with [ISP #2], and I have the Fiber at 100Mbps down and 20Mbps up for 10€ a month.”

Telemarketer: *pause* “Oh… Okay! Do you know we at [ISP #1] have right now a very interesting discount for a plan at 10€ for the first year?”

Me: “Um, okay, but you guys don’t have fiber connected to my building, so that’s not really a great deal for me…”

Telemarketer: “Wait, we can’t know that before I check!”

Me: “Well, I just subscribed, so I’m pretty sure that it…”

Telemarketer: “One moment, please! Your address is [address], correct?”

Me: *sigh* “Correct.”

Telemarketer: “Okay, then, let me put you on hold for just a sec!”

Me: “…”

Telemarketer: *one minute later* “Okay, it appears that your building is indeed not connected yet to our fiber network. But may I ask why you need the fiber? Our DSL connection is very fast and reliable, and for browsing Facebook and YouTube, even in HD, it’s plenty!”

Me: “Well, first of all, depending on the distance to the hub and the traffic, DSL for a 4K video may not be ‘plenty,’ and second of all, for my work, I often need to download and upload up to a couple of terabytes of files a month, so fiber was actually a quite important criteria in choosing my place. And excuse me, but what did you mean by ‘10€ a month for the first year’?”

Telemarketer: “It’s an exceptional discount offer; after one year the price goes back to normal.”

Me: “Which is?”

Telemarketer: “24.99€ a month. But your current offer is the same, isn’t it?”

Me: “Actually, no, if you recall there were ads on TV for it a month ago. It was a very limited offer, but the discount lasts a lifetime.”

Telemarketer: “Oh, I see… Well, you know, I was checking [ISP #1]’s network, and it says that within 18 months we will have your building connected to our fiber network, and then I can offer you a free upgrade to the fiber plan! So, what do you say?”

Me: “So, let me get this straight. Your DSL plan is what, 20Mbps down and 2Mbps up?”

Telemarketer: “Yes…”

Me: “So, you offer me a plan that is literally five to ten times slower than my current plan—“

Telemarketer: *trying to cut me off* “Yes, but—“

Me:With the vague promise that it’s gonna be upgraded in the not-so-distant future—“

Telemarketer: “Well, yes, and—“

Me:But, in one year’s time, this plan, which will hinder my work, will have the advantage of becoming almost three times as expensive as the one I’m on now, and will leave me paying more for a worse plan, waiting for an upgrade that may or may not come?”

Telemarketer: “Okay, but what TV channels do you have with your plan?”

Me: “I don’t own a TV, and I’m staying with [ISP #2]. Goodbye now!”

(You still have to admire her perseverance and dedication!)

1 Thumbs
511

Unfiltered Story #157534

, , | Unfiltered | July 11, 2019

Since When Are Lifeless Objects Living Beings?

Knowledge. In some areas you have it, in others you don’t. I happen to know a great deal about sports trivia. One topic I know virtually nothing about, however, is jewelry. This was never more evident than one winter evening early in 1994 when I experienced one of the most embarrassing moments of my life.
Employed by a large company – Suarez Corporation in North Canton, Ohio – in which jewelry was one of its many products, my job was to sell it over the telephone to people across the country who’d purchased jewelry from the firm in the past. After a few weeks on the job, I wasn’t exactly burning the sales charts. In fact, I was probably at, or near, the bottom of the totem pole. I had yet to embarrass myself, though – at least until that one particular evening when I gave the expression “embarrassing moment” new meaning, turned it into an art form, brought it to a higher level.
As always, I received a stack of index cards when the shift began. Each card had the name of the customer and other pertinent information needed to make the call and attempt the sale, such as the patron’s phone number, address, and product(s) he or she last purchased. About an hour into the shift, I came to a card in which the name read, “Porter, James Barbara.” The last jewelry purchased by the Porters read, “Pin, Onyx Opal.” I dialed the number, and after a few rings a woman answered. “Hello?” she said.
My ensuing reply will forever be etched in my mind and quite likely in hers, too. “Is onyx or opal pin there?” I asked.
There was a brief pause, then a chuckle from the woman. Oh my God. I realized what I’d done. I’d misread the card and mistaken “Onyx” for the husband’s first name, “Opal” for the wife’s, and “Pin” for their last name! I’d asked Mrs. Porter if the pins they last purchased were home! How do I get outta this?
Rather than apologize and make a big to-do of the matter, I quickly interjected, “Is James or Barbara Porter there?”
“This is Barbara Porter,” the woman laughed, obviously on to my bewildering blunder. She didn’t buy. … Shocking, isn’t it?

Moral of the story: Don’t be ignorant.