My dad, sisters, and I are talking about kids. Two of my sisters and I are teenagers while the youngest one is seven.

Dad: “Let me put it this way: your kids are cute and then they become teenagers.”

Youngest Sister: “Daddy, am I cute?”

Dad: “Yes, [Youngest Sister], you’re cute.”

Me: “Daddy, am I cute?”

Dad: “You’re a teenager.”

It is a pleasant day and my mothers group and I have taken our kids to the park. We’re on our way back to the house for lunch when we come across a stray dog which is determined to rumble with my dog.

With no owner in sight, we manage to separate the dogs, get back to my house, calm the dog down, and put him in the garage with some water.

I start messaging the number on the dog’s collar.

Me: “Hi! My name’s [My Name]. I found your dog on [Road] in [Town]. He’s okay. We just have him in the garage having a drink of water.”

Reply: “Which one?”

I express to my friends that that was not quite the kind of response I was expecting, having found their family pet, but I continue.

Me: “His collar says his name is Jesse. He’s black and white.”

Reply: “Okay.”

I talk again with my friends about the weird reply and they all egg me on to just call the pound and tell the owner to go there. I think about it but I’m kind of intrigued now, and I want the best for the dog, so I keep going.

Me: “When do you think you can come and collect him?”

Reply: “I’m not sure.”

Again, my friends think this was a ridiculous response and start looking up the numbers for animal control when my phone rings from an unknown number.

Me: “Hello?”

Woman: “Hi! I am so, so sorry. I’m the owner of the dog you found. I left my phone at home today and my twelve-year-old was answering the messages. She just called me and read the conversation out. I’m so sorry; you must think us very rude. I’m just leaving work at [Location] now to come and collect the dog. Is that okay? Thank you so much for looking after him!”

She arrived soon after and collected her dog and gave me a box of chocolates. She had a sulky looking pre-teen in the car with her who looked like she had just gotten a bollocking. Poor kid.

It’s skiing season, and our little ski-town is inundated with tourists. I usually work seasonally in one of the many ski equipment rental stores, and around the Christmas rush, it is incredibly busy.

I am helping a woman with her ski boots, standing near the door. A teenage boy approaches me.

Teenager: “I reserved some rental equipment online.”

He just stares at me expectantly, while I am in the middle of assisting this customer. I stare at the long line going out the door, and back at this boy, who is looking impatient.

Me: “Please take a place at the back of the line, and we will help you when we get to you.”

Teenager: “This is f****** bull-s***!”

Me: “Quite literally every piece of equipment in our store is reserved, and every single person in front of you has a reservation as well. We have to help everyone.”

Teenager: “Stupid b****! I’m going to report you!”

I ignore him as best as I can and try to help my current customer. I eventually finish and return to the counter to join the rest of my colleagues and call the next customer up. The teenage boy has still not joined the line and is cussing me out on the shop floor.

 I call my manager over and explain to him what has been happening. He approaches the boy.

Manager: “I’m sorry for the confusion, what’s your name so I can take a look at your reservation?”

The teenager stares at me with a smug smile before replying to the manager.

Teenager: “It’s [Name].”

My manager goes behind the counter, looks up the reservation, and then prints it out. All reservations are digital, so I don’t know why he’s printed it, until I see him hold up the reservation paper in front of the boy’s face.

Manager: “Found it.”

He then slowly rips the paper in half, and the smug grin on the boy’s face disappears.

Manager: “Don’t ever treat someone that’s trying to help you like that. You are never allowed in our store again, and with every other store in town also being 100% booked on equipment, good luck skiing this week.”

The boy cussed some more and stormed out. We did not see him on the slopes at all that week!

Tell your story today! Ever been able to treat a bad customer exactly how they deserve? Share it with the NAR community so we can all enjoy it too!

I’m working in the pet food aisle of the market I work at and these two teenagers have taken an interest in the small selection of catnip we supply.

Teen #1: “Hey, do you know anything about catnip?”

Me: “Not really, why?”

Teen #1: “Oh, we just wanted to know if you could get high off of it?”

Me: “Um… I’m really not sure.”

Teen #2: “Well, we figured that cats get pretty crazy on it. So humans must get some kind of high off of it, too, right?”

Teen #1: “It’s like pot for cats, right?”

Me: “I have no idea. I don’t know anything about catnip. And I certainly don’t know anything about drugs.”

Teen #1: “Oh, okay. Thanks for your help.”

Teen #2: *As they walk away* “Let’s get it and try smoking it, anyway. What’s the worst it can do?”

Related:
Glad They Catnipped That In The Bud

I have recently lost my grandmother due to lung cancer and I found out when I was coming back from break. I was supposed to go back on the till but am allowed to leave to mourn. I have to walk through a guest area to get to the backstage areas that lead to the employee parking lot. I have been crying and a teenage boy approaches to ask a question.

Guest: “Do you know where the nearest lockers are?”

Me: “Just go down to the water fountain; hang a right.”

Guest: “Thanks. By the way, don’t cry. It’ll get better.”

Me: “You have no idea, but thank you.”

I was wearing sunglasses that were rather large, to fit over my glasses, and he must’ve been focusing hard to see the tear tracks. However he realized, it made me feel a little better to know that someone who didn’t even know me cared.

This story is part of our feel-good roundup for August 2020!

Read the next feel-good story here!

Read the feel-good August 2020 roundup!