Networking Not Working

| Victoria, Australia | Technology, Uncategorized

Caller: “I hope this won’t take much time.”

Me: “It won’t, ma’am, it’s only a few simple steps. First of all, I need you to double click on My Computer.”

Caller: “Excuse me?”

Me: “Ma’am, our records show you running a Windows computer. Has that changed?”

Caller: “I don’t think so.”

Me: “Okay, now just double click on My Computer for me please.”

Caller: “How can I do that?”

Me: “It should be right there in front of you. Make sure all other windows are closed down and you should, hopefully, see it in the top left corner.”

Caller: “How am I suppose to click on your computer? You must be like hundreds of miles away!”

There’s A Sucker Infected Every Minute

| Chicago, IL, USA | Technology, Uncategorized

(A customer is wondering why her anti-virus is asking her to purchase the program.)

Me: “What is the name of your anti-virus?”

Customer: “It is [name of a well-known fake anti-virus program].”

Me: “Ma’am, that is a fake anti-virus. Do not purchase that program because it will not protect your computer.”

Customer: “No! Why do you want me to disable my anti-virus? I will not get rid of it! It’s keeping my computer safe! I already purchased it three times and it still wants me to pay again! All I want to know is how to stop it from asking me to pay!”

Candid Camera, Candid Answer, Part 2

| Indianapolis, IN, USA | Bizarre, Technology, Uncategorized

Me: “Hi, how may I help you?”

Customer: “I’d like to swap the hard drive from this old laptop into my new one.”

Me: “Okay, not a problem.”

(I ring her up and start work on switching the hard drives. I notice on the old laptop there is a band-aid over the webcam. After finishing work on it, the lady grabs the band-aid from the old computer and puts it over the web cam on the new one.)

Customer: “I put that there so they can’t watch me.”

Related:
Candid Camera, Candid Answer