The Very Social Network

| MI, USA | Uncategorized

(I am trying to help an elderly couple get on the internet.)

Me: “Okay. Go ahead and see if you are able to connect.”

Customer: “I can’t. It says that I am not connected to any networks.”

Me: “That’s odd. I can see you on the network.”

Customer: *amazed* “You can see me?”

Me: “Yes, I can see you.”

Customer: *shocked* “Wow, she can see me!”

Customer’s husband: *in the background* “Well, put some clothes on woman!”

About To Kick The Can

| Mount Vernon, OH, USA | Uncategorized

Me: “Good afternoon. How may I help you?”

Customer: “Yeah. I was wondering how I can delete stuff from my trash bin?”

Me: “That’s an easy fix. Just right click on the icon, and click ’empty recycling bin’. Got that?”

Customer: *clicking noise* “Okay. Now, how do I get them back?”

Some Customers Can Make You See Red

| Tampa, FL, USA | Uncategorized

Customer: “I am highly dissatisfied with the support I have received so far. I expressly asked for a red system. This is silver.”

Me: “Sir, this is technical support.”

Customer: “I know it is! My system is supposed to be red!”

Me: “Did you order it red?”

Customer: “The sales person didn’t tell me different colors were available.”

Me: “You should probably talk to sales. I can transfer you.”

Customer: “Is this the kind of support you guys offer? I have a problem here.”

Me: “Sir, is you computer functioning?”

Customer: “I’m sorry?”

Me: “Does your computer turn on?”

Customer: “Yes.”

Me: “Does it connect to the internet?”

Customer: “Yes.”

Me: “Do all of your programs load?”

Customer: “Yes.”

Me: “From a technical stand point, is there anything wrong with your system?”

Customer: “Technically, it’s not red.”