Between The Teen Computer Screen

| Online | Uncategorized

Me: *via online chat* “It’s just the date of birth that doesn’t match on your account. But I have the correct account pulled up here.”

Customer: “Maybe if I tried to make the account when I was very young, I might have claimed to be eighteen at the time. But the month and day would still be the same!”

Me: “…I see.”

Customer: “Yes. I know it was very wrong of teenager-me to claim to be an adult. However, I can hardly ground her at this point.”

Their Business Days Are Numbered

| American Fork, UT, USA | Uncategorized

Me: “Thank you for calling! Can I have your customer ID number, please?”

Caller: “I don’t have that. Can I give you the business name?”

Me: “Do you have your program open? I can actually tell you how to find your customer ID number.”

Caller: “No, but I have the address.”

Me: “Do you have the phone number by chance? That usually brings it up.”

Caller: “No, but I have the customer number. Will that help?”

Me: “Yes, the customer number would be very helpful…”

Right-Click, Wrong-Click, Part 2

| Chicago, IL, USA | Uncategorized

Me: “Sir, to configure the modem I need you to clear your desktop. Right-click on ‘networking’, and then select ‘properties’.”

Customer: “It turned blue. I don’t see ‘properties’. Now what?”

Me: “You don’t see a selection menu?”

Customer: “No, the icon just turned blue.”

Me: “Ah, I see. I need you to right-click on the icon.”

Customer: “I am right-clicking! Nothing is happening.”

Me: “Are you sure you are right-clicking?”

Customer: “Yes! I am right-clicking. As compared to what, wrong-clicking?!”

Me: “No, sir. As compared to left-clicking.”

(There is a noticeable silence.)

Customer: “Oh.”

Related:
Right-Click, Wrong-Click