You Have O Sense

| Long Island, NY, USA | Technology

Me: “I see the problem. You entered a zero in a field where you were supposed to enter an O, for ‘Other.'”

Caller: “The letter zero?”

Me: “No, the letter O. You have to enter the letter O in that field, not zero.”

Caller: “The number zero or the letter zero?”

Me: “The letter O.”

Caller: “Okay, the letter zero…”

Some Networks Can Never Be Found

| USA | Rude & Risque, Technology

Customer: “I’m getting really frustrated with this!”

Me: “Ma’am, what seems to be the issue?”

Customer: “My ‘G spot’ won’t turn on.”

Me: “Ma’am, do you mean your hotspot?”

Customer: “Yeah, hotspot, ‘G spot’. It won’t work.”

Me: “Has it worked before?”

(I lose it at this point and cannot recall the rest. She continues to call it the ‘G spot’ for the remainder of the call. And yes, I did fix it.)

Password Reset In Just $ Steps

| Michigan, USA | Technology

(A customer calls and needs a password reset. I reset it and the password has upper and lower case letters and a number in it.)

Me: “Okay, I have a new password for you.”

(I spell out the password for the customer to write down.)

Customer: “Thanks. Is the 4 capital, too?”

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As Easy As !-@-#